ELECTRONIC DISEASE SURVEILANCE SYSTEMS MANAGER

Arizona Department of Health Services; Phoenix (AZ); Hybrid; USD 84,000 - 103,000; Full time

Benefits offered by this job

Hybrid work schedule

Student loan assistance up to $300/mo

Robust benefits package

Job summary

Arizona Department of Health Services in Phoenix seeks an Electronic Disease Surveillance Systems Manager to oversee ELR, eCR, and related surveillance platforms. You will lead a technical team, manage grant deliverables, and drive cross-agency collaboration to enhance disease surveillance.

The role requires expertise in public health data exchange, interoperability standards, and strong leadership. Hybrd work options and a comprehensive benefits package are available.

Qualifications

• Experience with public health data exchange and surveillance systems.
• Knowledge of ELR/eCR and interoperability standards.
• Familiarity with HL7, FHIR, USCDI, and coding standards.
• Ability to gather requirements and translate them into project deliverables.

Responsibilities

• Lead planning, development, and upgrades of public health data exchange systems.
• Document program requirements and guide IT development.
• Supervise and coach a technical team managing surveillance systems.
• Coordinate with labs, hospitals, and local health departments on reporting issues.

Skills

Data & SQL Analysis

Lifecycle management

Troubleshooting & PM

Cross-functional communication

Customer service

Education

Bachelor's degree in epidemiology, informatics, or related field

Job description

The Arizona Department of Health Services promotes and protects the health of Arizona's children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career; from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans.

ELECTRONIC DISEASE SURVEILANCE SYSTEMS MANAGER

Job Location

Address: 150 N 18th Ave, Phoenix, AZ 85007 (Hybrid)

Posting Details

Salary: $93,500

Grade: 28

Job Summary

This position provides oversight, technical expertise, and team leadership for electronic data exchange surveillance systems maintained by the Arizona Department of Health Services—including electronic laboratory reporting (ELR), electronic case reporting (eCR), and emerging mechanisms or registries. This role manages direct reports, oversees project-related grant deliverables and drives cross-agency collaboration to support disease surveillance.

Responsibilities

• Lead the planning, development, maintenance, and enhancement of public health data exchange systems. Partner with IT and program leads to establish project goals, track progress, and deliver system upgrades.
• Gather and document program business requirements, providing functional expertise to guide project implementation and IT development.
• Supervise, support, and direct a technical team tasked with onboarding, maintaining, and enhancing public health data exchange systems.
• Collaborate with internal program leads, clinical laboratories, hospitals, and county/tribal health departments to resolve reporting concerns, conduct training, and communicate updates.

Job Duties

• Acts as primary liaison between Information Technology department and multiple business units; coordinates system requirements gathering, development, testing, implementation, training, maintenance, and enhancements for agency electronic surveillance data exchange.
• Supervises a team by setting priorities, providing support/direction, and taking care of administrative issues as needed; trains staff on operational procedures and troubleshooting techniques; coaches team members on performance, completes employee performance evaluations and provides professional and technical guidance; receives guidance and oversight from manager.
• In conjunction with Program staff, ensures communication and coordination with business units, system users and data submitters to provide status information, training, education about systems and policies, elicit feedback, and identify system areas for improvement.
• Writes grant proposals, progress reports, and other applications to ensure continued funding for system implementation, maintenance and enhancements.
• Participate in national surveillance working groups and projects to align agency electronic disease surveillance with federal requirements, national standards and interoperability as needed.
• Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs)

Knowledge Of

• Public health surveillance methodologies and electronic data exchange frameworks (e.g., ELR, eCR).
• Healthcare messaging and interoperability standards, including HL7 v2.5.x, ADT, CDA, FHIR, and USCDI.
• Standard clinical terminologies and code sets, including LOINC, SNOMED CT, and ICD.
• Database architecture concepts, public health informatics principles, and system development life cycles (SDLC).

Skilled In

• Data & SQL Analysis: Skill in extracting, compiling, and analyzing public health data, including writing and executing SQL queries to validate database records.
• Systems Lifecycle Management & Enhancement: Skill in conceptualizing, designing, evaluating, and optimizing information systems across their full life cycle, and leverage existing technology to streamline surveillance workflows and meet user requirements.
• Troubleshooting, Problem Solving & Project Management: Advanced problem-solving skills to diagnose system issues and translate data insights into actionable program goals. Skill in requirements gathering, project planning, prioritization, and system testing for public health IT initiatives.
• Cross-Functional Communication: Skill in effectively communicating complex technical topics (orally and in writing) to informaticians, developers, vendors, epidemiologists, and leadership.
• Customer Service: Strong interpersonal skills to support system users, address reporting concerns, and deliver responsive customer service.

Ability To

• Hire, train, supervise, manage, and evaluate technical staff.
• Make sound decisions and recommendations regarding database design, data structure, and data quality.
• Communicate technical requirements, status updates, and complex ideas clearly to diverse stakeholders.
• Organize, prioritize, and manage multiple concurrent tasks and projects.
• Adapt quickly to emerging technologies, changing regulations, and evolving program requirements.
• Work effectively both independently and as a collaborative team lead.

Selective Preference(s)

• Bachelor's degree in epidemiology, informatics, or related field and 3 years applied informatics or surveillance experience or equivalent course work surveillance experience or in surveillance system project coordination and management. Master's degree may substitute for 1 year experience. Preference will be given to candidates with MPH and may substitute for 2 years of experience.

Pre-Employment Requirements

• Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S. 36-113.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

• Affordable medical and dental insurance plans
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• 10 paid holidays per year
• Wellness program and plans
• Life insurance
• Short/long-term disability insurance
• Defined retirement plan
• Award winning infant at work program
• Credit union membership
• Transit subsidy
• ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

Contact Us

The State of Arizona is an Equal Opportunity/ Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing [e-mail]. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.