Project Coordinator (NCS) - Baltimore Convention Center

City of Baltimore; Baltimore (MD); On-site; USD 68,459 - 111,581; Full time

Job summary

City of Baltimore is seeking a dedicated professional to provide event management services and administrative support for the Baltimore Convention Center’s Sales and Services department. The role includes coordinating logistics, schedules, client communication, and preparing key reports for leadership.

Responsibilities cover internal and smaller meetings, tours, and post-event follow ups, with emphasis on accuracy and teamwork. A bachelor’s degree and one year of experience are required.

Qualifications

• Education: A bachelor’s degree in business management, facility management, hospitality, or related field from an accredited college or university.
• Experience: One year of experience in event management, business management, facility management, hospitality, or related field.
• Equivalency: Have an equivalent combination of education and experience.

Responsibilities

• Provides logistical planning and event coverage to internal events, one day events, multiple day events with typically less than 100 people or in conjunction with ICW events that occur with larger conventions assigned.
• Provides back-up event coverage and assistance to the CSMs on events as assigned.
• Assists with conducting tours of the facility for groups and other interested parties.
• Implements event related planning, scheduling, and sending client reminder notices.
• Assists with pre‑and‑post walkthroughs when needed.
• Communicates with clients on behalf of Convention Services Managers.
• Completes and disseminates information to proper departments, both internally and externally as assigned.

Skills

Event management

Communication

Relationship building

Flexible schedules

Education

Bachelor's degree in business management, facility management, or hospitality

Tools

Windows OS

Web-based applications

Adobe Creative Suite

Job description

Salary Range

$68,459.00-111,581.00 Annually
Hiring Salary Range: $68,459.00 Annually

Job Summary

This position provides event management services for internal and smaller meetings contracted at the BCC and administrative assistance to the members of the Sales and Services department of the Baltimore Convention Center, including the Director of Sale and Services, the Assistant Director of Sales, the Assistant Director of Convention Services, Sales Managers and Convention Services Managers. The incumbent is responsible for assisting with the overall administration of departmental needs as well as the logistical planning for event execution and reports directly to the Assistant Director of Convention Services.

Essential Functions

Event Management

• Provides logistical planning and event coverage to internal events, one day events, multiple day events with typically less than 100 people or in conjunction with (ICW) events that occur with larger conventions assigned.
• Provides back-up event coverage and assistance to the CSMs on events as assigned.
• Assists with conducting tours of the facility for groups and other interested parties.
• Implements event related planning, scheduling, and sending client reminder notices.
• Assists with pre‑and‑post walkthroughs when needed.
• Communicates with clients on behalf of Convention Services Managers.
• Completes and disseminates information to proper departments, both internally and externally as assigned.

Administrative Support

• Coordinates Fire Marshall sign‑off on floor plans.
• Assists with coordinating meeting room arrangements for internal meetings.
• Assists with the creation of amenity packages for client distribution and keeps track of related inventory.
• Research events for the Sales Managers and Convention Services Managers as needed.
• Assists with the development of diagrams for the Sales Managers and Convention Services Managers, as needed.
• Creates, prepares and distributes weekly and monthly reports, as assigned.
• Compiles event coverage schedules and times for service partners, department managers, supervisors, and technicians.
• Creates and prepares materials and presentations for site tours and pre‑con meetings.
• Performs other administrative functions for the department as assigned.

Minimum Qualifications

Education: A bachelor’s degree in business management, facility management, hospitality, or related field from an accredited college or university.

Experience: One year of experience in event management, business management, facility management, hospitality, or related field.

Equivalency: Have an equivalent combination of education and experience.

Knowledge, Skills, And Abilities

• Experience of event management in the hospitality industry.
• Knowledge of standard business operating systems and software (Windows).
• Knowledge of web‑based applications.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish effective working relationships with co‑workers and clients.
• Ability to work flexible schedules and shift arrangements as determined by events.
• Experience with Adobe Creative Suite a plus.

Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a 6─MONTH mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER