Project Coordinator - National Accounts

Clopay Corporation; United States; On-site; USD 52,000 - 80,000; Full time

Job summary

Clopay Corporation in Troy, Ohio, is seeking a National Accounts - Project Coordinator to support the sales team with inside sales and administrative duties for national accounts. The role involves coordinating projects, managing account activity, and providing customer service to national retail chains and contractors.

The position supports expansion of national account activities, tracks project details, and assists prospecting and account management efforts.

Qualifications

• Bachelor's degree or 1–2 years related experience and/or training; or equivalent combination of education and experience.
• Customer service experience, basic computer skills (MS Windows, Excel, Office, Word, and PowerPoint).
• CRM, Commercial Product, Operator, Wind Code, Oracle, Liability/Warranty, Installation/Application, Competitive Product, Leadership, Coaching/Counseling, Product Coding, Pricing, Business Writing, Advanced Excel, Problem Solving, F&I Installer Set UP, Sales Training, I-store, Specification.

Responsibilities

• Account Management: set up new accounts, submit credit applications, fill out pricing approvals, process quotes, schedule orders, communicate order status, and establish operating manuals per project.
• Project Management: direct bid quoting to general contractors and end users, request competitive labor quote from CBPC dealers, review value add engineering and specification options with architect firms, general contractors and end users.
• Review insurance and contractor license requirements for CBPC and the installing dealer, and how it relates to the contractor and sub-contractor duties.
• Discuss job site requirements: unloading, handling, storing and required date of completion.
• Contract administration: submit and communicate appropriate documents to legal, correspond with contractors and manage signed contracts.
• Utilize Dodge to review drawings and specifications, process direct bids upon pricing approval from National Accounts Sales Manager, and research new accounts for national accounts team.
• Quarterly audit with key accounts regarding CBPC delivery, quality, service and overall performance of CBPC installing dealers (on-time, quality, overall workmanship).
• Research national account targets to identify account applications and sales opportunities for commercial and residential business.
• Other duties as assigned.

Skills

CRM

Advanced Excel

Leadership

Problem Solving

Sales Training

Pricing

Business Writing

Specification

Education

Bachelor's degree (B.A.) from four-year college or university

Tools

Oracle

Wind Code

Dodge

I-store

Job description

Open the Door to Your Future with Clopay Corporation & CornellCookson

At Clopay Corporation , we are more than just North America's largest residential and commercial garage door manufacturer - we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.

Headquartered inMason, Ohio, and operating state-of-the-art manufacturing facilities inTroy, Ohio,Mountaintop, Pennsylvania,andGoodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada, ensuring that we deliver the right door for every opening – from homes to businesses and beyond.

By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America's Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers.

We have an excellent opportunity for a National Accounts -Project Coordinator, in our Troy, Ohio location. The regular hours will be 8:00 AM to 5:00 PM, Monday thru Friday.

Summary

To provide customer service along with coordinating projects while assisting the sales team in inside sales and administrative support that assist the national accounts sales team in achieving and exceeding strategic sales goals with national retail chains, steel building companies, and general contractors.

Support expansion and control of national account activities as assigned by the national account sales team.

Research, track and communicate details of current projects or information to the national accounts sales team in assisting prospecting and account management.

Dimensions : Encompasses quotations, account management, technical/installation questions and supports our National Account Sales team.

Responsibilities/Principal Duties

• Account Management: set up new accounts, submit credit applications, fill out pricing approvals, process quotes, schedule orders, communicate order status, and establish operating manuals per project.
• Project Management: direct bid quoting to general contractors and end users, request competitive labor quote from CBPC dealers, review value add engineering and specification options with architect firms, general contractors and end users.
• Review insurance and contractor license requirements for CBPC and the installing dealer, and how it relates to the contractor and sub-contractor duties.
• Discuss job site requirements: unloading, handling, storing and required date of completion.
• Contract administration: submit and communicate appropriate documents to legal, correspond with contractors and manage signed contracts.
• Utilize Dodge to review drawings and specifications, process direct bids upon pricing approval from National Accounts Sales Manager, and research new accounts for national accounts team.
• Quarterly audit with key accounts regarding CBPC delivery, quality, service and overall performance of CBPC installing dealers (on-time, quality, overall workmanship).
• Research national account targets to identify account applications and sales opportunities for commercial and residential business.
• Other duties as assigned.

Education

Education: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Experience

Experience: Customer service experience, basic computer skills (MS Windows, Excel, Office, Word, and PowerPoint).

Acquired Skills

Acquired Skills : CRM, Commercial Product, Operator, Wind Code, Oracle, Liability/Warranty, Installation/Application, Competitive Product, Leadership, Coaching/Counseling, Product Coding, Pricing, Business Writing, Advanced Excel, Problem Solving, F&I Installer Set UP, Sales Training, I-store, Specification.

Why Choose a Career with Us?

We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.

Our team members thrive because we prioritize:

• Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.
• A Culture of "What's Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve.
• Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team.
• A Legacy of Expertise: Join our "Pioneer Club"- a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career.
• Commitment to Innovation: We aren't just keeping up with industry trends; we're setting them. Whether it's our exclusive WINDCODE® technology or our award-winning designs, we provide the tools for you to do your best work.
• Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work.