Project Coordinator - National Accounts

Clopay Corporation; Troy (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

Clopay Corporation is seeking a National Accounts - Project Coordinator in Troy, Ohio. The role supports the national accounts sales team with inside sales and admin tasks to meet strategic goals with national retail chains and general contractors.

The position emphasizes coordinating bids, managing accounts, and ensuring timely communication on project details, quotes, and orders. Strong Excel and CRM skills are valued.

Qualifications

• Bachelor's degree from four-year college or university.
• 1–2 years related experience and/or training, or equivalent.
• Customer service experience preferred.
• Proficiency with MS Windows, Excel, Word and PowerPoint.

Responsibilities

• Account management: set up accounts, credit applications, pricing approvals, quotes, orders, status updates.
• Project management: bid quoting to contractors and end users, coordinate labor quotes.
• Review insurance and contractor license requirements for CBPC and dealers.
• Discuss job site requirements including unloading, handling, and completion dates.
• Contract administration: manage documents with legal and contractors.
• Use Dodge to review drawings and process bids after pricing approval; identify new accounts.
• Quarterly audits with key accounts on delivery, quality, and performance.

Skills

Customer service

Advanced Excel

Leadership

Problem solving

Sales coordination

Education

Bachelor's degree

Tools

CRM

Oracle

Wind Code

Microsoft Office

Job description

Open the Door to Your Future with Clopay Corporation & CornellCookson

At Clopay Corporation, we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.

Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada, ensuring that we deliver the right door for every opening – from homes to businesses and beyond.

By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America’s Favorite Garage Doors", with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers.

We have an excellent opportunity for a National Accounts -Project Coordinator, in our Troy, Ohio location. The regular hours will be 8:00 AM to 5:00 PM, Monday thru Friday.

Summary

To provide customer service along with coordinating projects while assisting the sales team in inside sales and administrative support that assist the national accounts sales team in achieving and exceeding strategic sales goals with national retail chains, steel building companies, and general contractors.

Support expansion and control of national account activities as assigned by the national account sales team.

Research, track and communicate details of current projects or information to the national accounts sales team in assisting prospecting and account management.

Dimensions: Encompasses quotations, account management, technical/installation questions and supports our National Account Sales team.

Responsibilities/Principal Duties

• Account Management: set up new accounts, submit credit applications, fill out pricing approvals, process quotes, schedule orders, communicate order status, and establish operating manuals per project.
• Project Management: direct bid quoting to general contractors and end users, request competitive labor quote from CBPC dealers, review value add engineering and specification options with architect firms, general contractors and end users.
• Review insurance and contractor license requirements for CBPC and the installing dealer, and how it relates to the contractor and sub-contractor duties.
• Discuss job site requirements: unloading, handling, storing and required date of completion.
• Contract administration: submit and communicate appropriate documents to legal, correspond with contractors and manage signed contracts.
• Utilize Dodge to review drawings and specifications, process direct bids upon pricing approval from National Accounts Sales Manager, and research new accounts for national accounts team.
• Quarterly audit with key accounts regarding CBPC delivery, quality, service and overall performance of CBPC installing dealers (on-time, quality, overall workmanship).
• Research national account targets to identify account applications and sales opportunities for commercial and residential business.
• Other duties as assigned.

Education: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Experience: Customer service experience, basic computer skills (MS Windows, Excel, Office, Word, and PowerPoint).

Acquired Skills: CRM, Commercial Product, Operator, Wind Code, Oracle, Liability/Warranty, Installation/Application, Competitive Product, Leadership, Coaching/Counseling, Product Coding, Pricing, Business Writing, Advanced Excel, Problem Solving, F&I Installer Set UP, Sales Training, I-store, Specification.

Why Choose a Career with Us?

We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.

Our Team Members Thrive Because We Prioritize

• Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.
• A Culture of "What’s Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve.
• Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team.
• A Legacy of Expertise: Join our "Pioneer Club"—a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career.
• Commitment to Innovation: We aren’t just keeping up with industry trends; we’re setting them. Whether it’s our exclusive WINDCODE® technology or our award-winning designs, we provide the tools for you to do your best work.
• Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work.