Architectural Design Support Representative 09/10/2026

Pay.Com; Northern (KY); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Tuition reimbursement

Paid vacation

Job summary

Clopay Corporation, North America’s leading residential and commercial garage door manufacturer, seeks an Architectural Design Support Representative for our Mountaintop Facility. You will provide design and technical support to architects, optimizing product specifications and drafting detailed drawings to win bids.

Responsibilities include engaging with architects, asking pertinent questions, creating design assists, and recording project information in the CRM.

Qualifications

• Associates or Bachelor's degree in Mechanical Engineering, Mechanical Engineering Technology, related field, or equivalent experience.
• Solid drafting skills (AutoCAD) essential; Revit/BIM experience ideal (release 2013 or later).
• Knowledge of CCC products, materials, fabrication processes and the Product Engineering process is an advantage.
• Working knowledge of MS Office (Outlook, Word, Excel etc.); CRM systems a plus.
• Technical sales, architectural sales, customer service rolling door and sectional/garage door experience preferred.
• Ability to read and interpret construction plans and blueprints.

Responsibilities

• Respond to architect phone calls and emails.
• Provide design and technical support to architects and designers for coiling and sectional products, mainly during design phase.
• Ask pertinent questions and prescribe the best product for each application.
• Collaborate with senior staff when needed.
• Provide design assists with specifications and detailed drawings for project use.
• Aim for sole specification and basis of design in engagements.
• Record interactions with architects and designers in the CRM and manage project data.
• Document and relay outside information to lead coordinator.
• Complete drafting/design tasks from Product Reps and finalize specifications where needed.

Skills

Drafting ability

Blueprint reading

Education

Associates or Bachelor's degree in Mechanical Engineering or related field

Tools

AutoCAD

Revit/BIM

CRM systems

MS Office

Job description

Open the Door to Your Future with Clopay Corporation & CornellCookson

At Clopay Corporation, we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.

Headquartered in Mason, Ohio, and operating state-of-the‑art manufacturing facilities in Troy, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American‑owned company and a wholly‑owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada, ensuring that we deliver the right door for every opening – from homes to businesses and beyond.

By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America's Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers.

We currently have an opening for an Architectural Design Support Representative at our Mountaintop Facility.

Purpose

Provides design support for the architectural and design community, ensuring that the best solution is given to the architect. Proactively reach out to architects that recently used online self‑help tools to ensure the best products are specified for the project application. Obtain the maximum information on the project, complete drawings, specifications and facilitate obtaining the bid date so that we maximize our chances of bidding, winning and shipping the project.

Responsibilities/Principal Duties

• Reactively respond to architect phone calls and emails.
• Provide design and technical support to architects and designers for both coiling and sectional products, mainly during design phase, but could also be during construction.
• Ask pertinent questions and prescribe the best product for each application, using new products and unique options wherever possible.
• Reach out for help with other more experienced personnel where necessary
• For each interaction, strive to provide a design assist - a specification and detailed drawing to enable the architect to use on their project.
• Aim for sole specification, basis of design, design listing in that order.
• Record interactions with architects and designers in the CRM, design assists, construction projects, obtaining as much information as possible to facilitate getting a solid bid date.
• Record in CRM, and feed any outside information back to lead coordinator
• Complete drafting/design work passed to the department from our Product Reps, Complete specifications and other design related inquiries where necessary.

Job Requirements

• Associates or Bachelor's degree in Mechanical Engineering, Mechanical Engineering Technology, related field, or equivalent experience.
• Solid drafting skills (AutoCAD) essential. Revit/BIM experience ideal, (release 2013 or later is essential).
• Knowledge of CCC products, materials, fabrication processes and the Product Engineering process is an advantage.
• Working knowledge of MS Office (Outlook, Word, Excel etc.) Knowledge of CRM systems an advantage.
• Technical sales, architectural sales, customer service rolling door and sectional/garage door experience preferred.
• Demonstrates a strong understanding of construction plans and ability to read blueprints.

Clopay offers a great work environment and an excellent total compensation package including a competitive starting salary, Health, Dental, Vision, 401(k), life insurance, short‑term disability, tuition reimbursement, paid vacation and most of all, opportunity to grow with our world‑class organization.

Why Choose a Career With Us?

We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.

Our team members thrive because we prioritize:

• Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.
• A Culture of "What's Next": We invest heavily in automation, sustainable materials, and smart‑home integration to stay ahead of the curve.
• Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight‑knit, collaborative feel of a specialized craft team.
• A Legacy of Expertise: Join our "Pioneer Club" - a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career.
• Commitment to Innovation: We aren't just keeping up with industry trends; we're setting them. Whether it’s our exclusive WINDCODE® technology or our award‑winning designs, we provide the tools for you to do your best work.
• Community Focused: Our success is linked to the well‑being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work.

Equal Opportunity Employer