Project Coordinator, eCOA

Clario; United States; Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Provident fund

Medical insurance

Remote work flexibility

Job summary

Clario, part of Thermo Fisher Scientific, is seeking a Project Coordinator for its eCOA team. You will work with Project Managers and cross-functional teams to coordinate study activities from startup through closeout, ensuring timely delivery and quality.

The role emphasizes organization, communication, and coordination of study documentation, logistics, and reporting, with remote work flexibility and modern office spaces.

Qualifications

• Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.
• 1 to 3 years of experience within pharmaceutical, biotechnology, clinical research, healthcare, life sciences, or related industry.

Responsibilities

• Support Project Managers throughout planning, setup, monitoring, and closeout of eCOA studies.
• Coordinate study database setup activities, project documentation, and deliverables.
• Maintain organized study documentation and project records throughout the lifecycle.
• Coordinate device and equipment distribution, tracking, and study logistics.
• Create, maintain, and distribute project reports and meeting materials.
• Coordinate meetings and track action items through completion.
• Assist with documentation and database updates for scope changes.
• Assist with project financial activities, including invoice reconciliation and forecasting reports.
• Monitor milestones and timelines to meet commitments.
• Document and track project issues and customer escalations and follow-ups.

Skills

Organizational skills

Communication skills

Project coordination

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Excel

PowerPoint

Teams

Job description

Join Clario, a part of Thermo Fisher Scientific and help deliver innovative electronic Clinical Outcome Assessment (eCOA) solutions that support clinical trials around the world. As a Project Coordinator within our eCOA team, you will work closely with Project Managers and cross-functional teams to coordinate study activities from startup through closeout. You will play an important role in keeping projects organized, tracking critical deliverables, supporting customer communication, and ensuring studies progress efficiently and to a high standard. The approved format calls for a concise opening, localized benefits, candidate-facing responsibilities, and a unified qualifications section.

What We Offer

• Competitive pay and incentives.
• Provident fund and medical insurance.
• Engaging employee programs and local events.
• Modern office spaces and remote work flexibility

What You’ll Be Doing

• Support Project Managers throughout the planning, setup, monitoring, and closeout phases of eCOA clinical studies.
• Coordinate study database setup activities, project documentation, and operational deliverables.
• Maintain accurate and organized study documentation and project records throughout the study lifecycle.
• Coordinate device and equipment distribution, tracking, reconciliation, and associated study logistics.
• Create, maintain, and distribute project reports, status updates, meeting materials, and study communications.
• Coordinate Project Assurance meetings, document meeting minutes, and track action items through completion.
• Support documentation and database updates associated with study scope changes.
• Assist with project financial activities, including invoice reconciliation follow-up and preparation of reports supporting study forecasting.
• Monitor project milestones and outstanding activities to help ensure agreed timelines and customer commitments are achieved.
• Document and track project issues and customer escalations, supporting timely follow-up and resolution.
• Respond to customer inquiries and participate in sponsor meetings, project calls, and cross-functional discussions as required.
• Take ownership of assigned project activities and manage specific project deliverables when appropriate.
• Ensure required training and project documentation are completed in accordance with established procedures.
• Contribute to process improvement initiatives that enhance eCOA project delivery, quality, and operational efficiency.

What We Look For

• Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.
• 1 to 3 years of experience within pharmaceutical, biotechnology, clinical research, healthcare, life sciences, or a related industry.
• Understanding of the drug development process and clinical trial environment.
• Experience supporting eCOA, ePRO, eConsent, clinical technology, or other technology-enabled clinical trials is preferred.
• Strong organizational, planning, prioritization, and time-management skills.
• Excellent attention to detail and commitment to delivering accurate, high-quality work.
• Strong interpersonal skills with the ability to collaborate effectively across cross-functional and global teams.
• Excellent verbal and written communication skills with the ability to communicate effectively in English.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Ability to manage multiple priorities and adapt effectively to changing project requirements.
• Customer-focused, proactive approach with strong follow-through and responsiveness.

At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work and how we empower our people to make a positive impact every day. Whether you’re advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.