Project Coordinator - Custom Solutions Team

BioLegend; San Diego (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k with Company Match

Employee Stock Purchase Plan

Paid Time-Off

Parental Benefits

Job summary

BioLegend seeks a life science project coordinator to handle internal and external project coordination for the Custom Solutions team, guiding projects from scoping through manufacturing to on-time delivery. You will manage a diverse stakeholder group, including CROs and biopharma accounts, ensuring clear communication and adherence to timelines.

The role emphasizes attention to detail, problem-solving, and ability to juggle multiple projects with CRM and ERP tools.

Qualifications

• BS in Life or Natural Sciences.
• 1–3 years of experience in R&D/manufacturing in the life sciences industry.
• BS/MS in life sciences.
• Experience in a lab environment is preferred.
• Experience with CRM software (Salesforce) is preferred.
• Experience with ERP software is preferred.
• Understand common assays like SDS-PAGE, SEC, and Endotoxin testing (gel clot).

Responsibilities

• Qualify incoming leads for custom (GMP, IVD, Bioprocessing) queries from customers and the field team.
• Track quotes and orders on CRM and ERP systems.
• Support customer needs by ensuring timely responses to emails and calls.
• Communicate changes to project specifications to internal and external teams.
• Provide proactive guidance to streamline workflow and balance priorities.
• Run weekly reports on custom projects and report status to supervisor.

Skills

Project coordination

Customer communication

Problem solving

Education

BS in Life or Natural Sciences

MS in life sciences

Tools

Salesforce CRM

ERP software (D365)

Job description

BioLegend | About Us

At BioLegend, we are committed to providing researchers with the most comprehensive and cutting-edge high-quality reagents for life science research. Being part of Revvity, a global provider of health science solutions, technologies, expertise and services for life sciences and diagnostics, allows us to extend the mission of enabling our customers to do legendary discovery. Join us and make a difference!

BioLegend has an exciting new opportunity in our Custom Solutions team for a life science graduate with 1-3 years’ experience in the biotech or pharma industry. The incumbent will handle internal and external project coordination for our custom solutions team and contribute to BioLegend’s mission of providing legendary customer service. They will be accountable for their own project pipeline, from the initial scoping to manufacturing and timely delivery to the customer.

The role will involve exposure to all areas of the business as well as being the key contact person for our customers including CRO’s, biopharma, GMP and IVD accounts. There is potential for growth in various directions depending on the individual’s interest and area of specialization.

The successful individual will demonstrate high attention to detail, strong problem-solving skills, and ability to stay on top of multiple projects using project and customer management software. They will ensure a smooth flow of business and account for the needs of different stakeholders with a diplomatic touch.

Essential Functions

• Qualify incoming leads for custom (GMP, IVD, Bioprocessing) queries from customers and the field team
• Knowledge of cell therapy manufacturing is a plus
• Track quotes and orders on CRM and ERP systems such as SalesForce and D365
• Support customer needs as a priority by ensuring timely responses to emails and phone calls
• Pro-actively communicate any changes to project specifications with internal and external teams in a timely manner and document these changes to ensure visibility to internal and external teams
• Provide proactive guidance to the custom team to streamline workflow, resolve issues and manage customer priorities
• Run weekly reports on custom projects initiated and report status to supervisor with the goal to identify issues or bottlenecks and suggest solutions
• Promote a safe and compliant work environment
• Other projects or responsibilities as may be required to enable success of projects

Minimum Qualifications – Education And Experience

• BS in Life or Natural Sciences
• 1-3 years’ experience in R&D/manufacturing in the life sciences industry

Preferred Qualifications – Education And Experience

• BS/MS in life sciences
• Experience in a lab environment
• Experience with CRM software (Salesforce)
• Experience with ERP software
• Understand common assays like SDS-Page, SEC, and Endotoxin testing (gel clot)

Work Environment & Physical Demands - Office

While performing the duties of this job, the employee regularly works in an office setting. Occasional exposure to a laboratory and warehouse environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

Compensation Range

The anticipated hourly range for this role is $26.44 –$35.00 per hour. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.

What do we offer?

We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:

• Medical, Dental, and Vision Insurance Options
• Life and Disability Insurance
• Paid Time-Off
• Parental Benefits
• Compassionate Care Leave
• 401k with Company Match
• Employee Stock Purchase Plan

Learn more about Revvity’s benefits by visiting our page. Log-In instructions are provided towards the bottom of the Bswift page.

For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.