Project Coordinator - Custom Solutions Team

BioLegend, Inc.; San Diego (CA); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k with Company Match

Employee Stock Purchase Plan

Paid Time Off

Job summary

BioLegend, Inc. is seeking a life science graduate with 1–3 years of R&D/manufacturing experience to join our Custom Solutions team in San Diego. You will coordinate internal and external projects, manage pipelines from scoping to delivery, and liaise with CROs, biopharma, GMP and IVD accounts.

The role offers exposure to multiple business areas, opportunities for growth, and a focus on delivering legendary customer service. Strong organizational and diplomatic skills are required.

Qualifications

• BS in Life or Natural Sciences required.
• 1–3 years of R&D/manufacturing experience in life sciences.
• Experience with CRM and ERP systems preferred.

Responsibilities

• Qualify incoming leads for custom GMP/IVD queries from customers and field team.
• Track quotes and orders on CRM and ERP systems such as Salesforce and D365.
• Support customer needs with timely responses to emails and calls.
• Proactively communicate changes to project specs with internal and external teams and document these changes.
• Provide guidance to streamline workflow and manage customer priorities.
• Run weekly reports on custom projects and report status to supervisor.
• Promote a safe and compliant work environment.
• Other duties as needed to enable project success.

Skills

Project coordination

CRM software

Customer management

ERP software

Education

BS in Life or Natural Sciences

Tools

Salesforce

D365

Job description

BioLegend has an exciting new opportunity in our Custom Solutions team for a life science graduate with 1-3 years’ experience in the biotech or pharma industry. The incumbent will handle internal and external project coordination for our custom solutions team and contribute to BioLegend’s mission of providing legendary customer service. They will be accountable for their own project pipeline, from the initial scoping to manufacturing and timely delivery to the customer.

The role will involve exposure to all areas of the business as well as being the key contact person for our customers including CRO’s, biopharma, GMP and IVD accounts. There is potential for growth in various directions depending on the individual’s interest and area of specialization.

The successful individual will demonstrate high attention to detail, strong problem-solving skills, and ability to stay on top of multiple projects using project and customer management software. They will ensure a smooth flow of business and account for the needs of different stakeholders with a diplomatic touch.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Qualify incoming leads for custom (GMP, IVD, Bioprocessing) queries from customers and the field team
• Knowledge of cell therapy manufacturing is a plus
• Track quotes and orders on CRM and ERP systems such as SalesForce and D365
• Support customer needs as a priority by ensuring timely responses to emails and phone calls
• Pro-actively communicate any changes to project specifications with internal and external teams in a timely manner and document these changes to ensure visibility to internal and external teams
• Provide proactive guidance to the custom team to streamline workflow, resolve issues and manage customer priorities
• Run weekly reports on custom projects initiated and report status to supervisor with the goal to identify issues or bottlenecks and suggest solutions
• Promote a safe and compliant work environment
• Other projects or responsibilities as may be required to enable success of projects

Minimum Qualifications – Education and Experience

• BS in Life or Natural Sciences
• 1-3 years’ experience in R&D/manufacturing in the life sciences industry

Preferred Qualifications – Education and Experience

• BS/MS in life sciences
• Experience in a lab environment
• Experience with CRM software (Salesforce)
• Experience with ERP software
• Understand common assays like SDS-Page, SEC, and Endotoxin testing (gel clot)

Work Environment & Physical Demands - Office

While performing the duties of this job, the employee regularly works in an office setting. Occasional exposure to a laboratory and warehouse environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

Compensation Range

The anticipated hourly range for this role is $26.44 –$35.00 per hour. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not takeinto account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.

What do we offer?

We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:

• Medical, Dental, and Vision Insurance Options
• Life and Disability Insurance
• Paid Time-Off
• Parental Benefits
• Compassionate Care Leave
• 401k with Company Match
• Employee Stock Purchase Plan

Learn more about Revvity’s benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.

For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.