Project Coordinator -Contract Furniture

RDI - Resource Design Interiors

San Francisco (CA)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

401(k)

401(k) matching

Health insurance

Vision insurance

Flexible spending

Paid time off

Employee stock ownership plan

Job summary

A leading contract furniture dealership in San Francisco is seeking a Sales Coordinator to manage the sales order fulfillment process. The ideal candidate will have 2 years of customer service experience, proficiency in MS Office, and strong communication skills. This role involves supporting the sales team while ensuring timely and professional service to customers. A competitive salary and excellent benefits are offered in a positive work environment.

Qualifications

2 years of customer service experience required.
Experience in the contract furniture industry is a plus.
Proficiency in MS Office including Word, Excel, Powerpoint, Outlook.

Responsibilities

Manage the entire sales order fulfillment process.
Provide clear communication to project team and client.
Develop detailed client proposals.
Track and schedule project delivery.
Ensure excellent customer service throughout the sales cycle.
Maintain detailed records and documentation for each order.
Review and reconcile order acknowledgements with factory as needed.
Track and schedule project delivery and installation with team and client.
Interface with factory and close-out orders including punch resolution and customer signoffs.
Ensure excellent customer service throughout the sales cycle.

Skills

High level of professionalism

Team-oriented

Proficiency in MS Office

Customer service experience

Strong communication skills

Organizational skills

Tools

MS Office

Order management systems

Job description

For over 45 years, RDI has been a leader in providing innovative contract furniture solutions for diverse work environments throughout the Bay Area. As a fast-growing, creative, and versatile dealership, we are dedicated to delivering exceptional customer experiences. We invest in our team’s ongoing education and professional development, believing our people are the key to our continued success.

Position Overview

RDI has an exciting opportunity for a Sales Coordinator to join our team. This role is responsible for managing the entire sales order fulfillment process—from initial order entry through completion of punch lists. The Sales Coordinator will provide critical support to our sales team while ensuring timely, accurate, and professional service to our customers.

High level of professionalism and confidence
Team-oriented and willingness to take on multiple tasks in a fast-paced environment.
Proficiency of MS Office, including Word, Excel, Powerpoint, Outlook, and order management systems.
2 years of customer service experience
Strong communication skills (verbal, written) and client relationship skills
Contract furniture industry experience is a plus
Strong organizational and communication skills.

Job responsibilities

Provide clear and concise communication and support to project team and client.
Research product and obtain pricing/ technical order information for preparation of client proposals.
Develop accurate and detailed client proposal for review.
Management of the sales order fulfillment process.
Timely process of purchase orders upon receipt of client approval.
Maintain detailed records and documentation for each order.
Review and reconcile order acknowledgements with factory as needed.
Track and schedule project delivery and installation with project team and client.
Factory interface and close-out of orders including punch resolution and customer signoffs.
Ensure excellent customer service throughout the entire sales cycle.

RDI offers a competitive salary, excellent benefits, and a positive, team-oriented work environment. Only local candidates will be considered for this position.

Job Type