Project Coordinator

Accel Communications Inc; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Accel Communications, Inc. is a locally owned security solutions provider based in Phoenix. We seek a Project Coordinator to organize and track security and fire system projects from initiation to completion, ensuring timelines, budgets, and quality standards are met.

The role involves coordinating schedules with technicians, preparing documentation, updating status, and communicating with customers and internal teams. On-site work in Phoenix, AZ is required.

Qualifications

• Scheduling, documentation, and task tracking.
• Clear customer communication and professional interactions with clients and internal teams.
• Basic understanding of security, fire alarm, access control, or CCTV systems or willingness to learn.
• Proficiency with office software and CRM systems.

Responsibilities

• Coordinate schedules with technicians and installers.
• Prepare project documentation and update project status.
• Communicate with customers and internal teams about progress and issues.
• Assist with ordering materials and managing work orders.
• Maintain accurate records in company systems and ensure compliance with standards.
• Resolve routine project issues and escalate risks when needed.
• Contribute to continuous improvement of project processes.

Skills

Scheduling & documentation

Customer service & communication

Security systems knowledge

Office software & CRM

Multitasking & organization

On-site collaboration

Project management basics

Education

High school diploma or equivalent

Job description

Company Description

Accel Communications, Inc. is a locally owned and operated security alarm company that has served the Greater Arizona area since 1990. The organization is a leader in web-based Brivo access control, DMP security, fire, and Eagle Eye camera systems. Accel Communications provides full-service solutions, including sales, installation, service, and monitoring of security and fire systems. The company focuses on commercial security, fire alarm systems, access control, CCTV, and complete system design to meet diverse customer needs. Team members work closely with clients to deliver reliable, customized security solutions.

Role Description

The Project Coordinator is a full-time, on-site role based in Phoenix, AZ. This position is responsible for organizing and tracking security and fire system projects from initiation through completion, ensuring timelines, budgets, and quality standards are met. Day-to-day tasks include coordinating schedules with technicians and installers, preparing project documentation, updating project status, and communicating with customers and internal teams. The Project Coordinator will assist with ordering materials, managing work orders, maintaining accurate records in company systems, and supporting compliance with industry and safety standards. This role also involves resolving routine project issues, escalating risks when needed, and contributing to continuous improvement of project processes.

Qualifications

• Project coordination and administrative skills, including scheduling, documentation, and task tracking
• Customer service and communication skills to support clear, professional interactions with clients and internal teams
• Basic understanding of security, fire alarm, access control, or CCTV systems (or strong willingness to learn)
• Proficiency with office software and digital tools (e.g., spreadsheets, project management or CRM systems)
• Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously
• Ability to work on-site in Phoenix, AZ and collaborate effectively with field and office staff
• High school diploma or equivalent; additional education or certifications in project management or security systems are a plus
• Prior experience in project coordination, construction, low-voltage, or related technical service environments is beneficial