CemSites, a subsidiary of The Messenger Co., is dedicated to improving cemetery operations through powerful, intuitive technology that helps cemeteries visualize data, manage grave locations, handle finances, sell products, and more. We are currently seeking a Project Coordinator to join our team in Perryopolis. The Project Coordinator provides dynamic day-to-day support to the Project Manager and Development team. This role serves as a key coordination point between project leadership, Development, internal teams, and clients, helping ensure projects remain organized, communicated, documented, and moving forward. The Project Coordinator is responsible for coordinating project activities, maintaining accurate project and CRM information, supporting Development sprint scheduling and communication, coordinating internal and client communications, and following through on outstanding tasks and deliverables. The successful candidate will be highly organized, proactive, detail-oriented, and comfortable working across multiple teams and priorities. This role requires someone who can identify what needs to happen next, communicate it clearly, and help ensure it gets done.
Essential Functions & Key Responsibilities
- Provide day-to-day coordination and administrative support to the Project Manager across assigned projects.
- Track project activities, milestones, deadlines, deliverables, and outstanding items.
- Monitor project progress and proactively follow up on open tasks, missing information, and upcoming deadlines.
- Maintain accurate project documentation, status information, meeting notes, action items, and project records.
- Prepare project updates, reports, meeting materials, and other information needed by the Project Manager.
- Identify potential delays, communication gaps, or issues and elevate them to the Project Manager as appropriate.
- Help coordinate project resources, meetings, materials, and other logistical requirements.
- Maintain organized and accessible project information across designated systems and platforms.
Client & Internal Communication
- Serve as a communication support point between the Project Manager, clients, Development, and internal teams.
- Coordinate project meetings and communications, including scheduling, agendas, notes, action items, and follow-up.
- Communicate project updates, timelines, requests, and next steps clearly and professionally.
- Coordinate the collection of information and materials needed from clients and internal teams.
- Follow up with stakeholders on outstanding requests, decisions, approvals, and deliverables.
- Help ensure client questions and requests are routed to the appropriate team member and followed through to resolution.
- Maintain professional and responsive communication with clients and internal stakeholders.
Client & Internal Communication
- Serve as a communication support point between the Project Manager, clients, Development, and internal teams.
- Coordinate project meetings and communications, including scheduling, agendas, notes, action items, and follow-up.
- Communicate project updates, timelines, requests, and next steps clearly and professionally.
- Coordinate the collection of information and materials needed from clients and internal teams.
- Follow up with stakeholders on outstanding requests, decisions, approvals, and deliverables.
- Help ensure client questions and requests are routed to the appropriate team member and followed through to resolution.
- Maintain professional and responsive communication with clients and internal stakeholders.
Development & Sprint Coordination
- Coordinate communication and scheduling between the Project Manager and Development team.
- Assist with planning and scheduling Development sprints based on project priorities and established timelines.
- Maintain visibility into Development requests, priorities, assigned work, and expected completion dates.
- Coordinate the flow of information and requirements from the Project Manager to Development.
- Follow up on Development tasks and outstanding questions to help keep work progressing.
- Communicate Development status, changes, delays, and completed work to the Project Manager and other appropriate stakeholders.
- Help ensure Development has the information, documentation, requirements, and priorities needed to complete assigned work.
- Maintain accurate records of Development-related project activity and status.
CRM & Project Data Management
- Maintain accurate and current project and client information within the CRM and other designated systems.
- Update project status, activities, contacts, notes, tasks, and other relevant CRM information.
- Ensure project-related information is consistently documented and accessible to the appropriate team members.
- Assist with maintaining accurate project pipelines, schedules, trackers, and reporting information.
- Identify missing or inconsistent information and work with the appropriate team member to correct it.
- Support the Project Manager with accurate reporting and visibility into project status.
General Responsibilities
- Manage multiple priorities while maintaining attention to detail and follow-through.
- The person will be responsible fortechnical knowledge of the platform and educating clients on proper process.
- Proactively identify opportunities to improve project coordination, communication, and workflow.
- Maintain confidentiality of company and client information.
- Support special projects and other responsibilities as assigned.
- Strong organizational and follow-through skills.
- The person will be responsible for negotiating deliverables, timelines, requirements, etc, with internaland external teams.
- Excellent written and verbal communication skills.
- Ability to coordinate effectively across multiple departments and stakeholders.
- Strong attention to detail and accuracy.
- Ability to manage multiple projects, priorities, and deadlines simultaneously.
- Proactive approach to identifying what needs to happen next.
- Strong problem-solving and critical-thinking skills.
- Comfortable working with project management, CRM, scheduling, and communication systems.
- Ability to learn and understand software development workflows and terminology.
- Ability to work independently while knowing when to elevate an issue.
- Adaptable, dependable, and comfortable working in a fast-paced environment.
Preferred Qualifications
- Previous experience in project coordination, project administration, customer success, software implementation, or a similar role.
- Experience working with software development or technology teams.
- Experience with CRM or project management platforms.
- Experience coordinating schedules, meetings, deliverables, or cross-functional teams.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Messenger, LLC is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, pregnancy, veteran status, or any other legally protected status. We are dedicated to providing reasonable accommodations for individuals with disabilities in the job application process. If you require assistance or an accommodation due to a disability, please contact us at 800.827.5151 so we can make the appropriate arrangements.