Project Coordinator

Servpro Industries, Inc.; New York (NY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Profit sharing

Vision insurance

Wellness resources

401(k)

401(k) matching

Company parties

Dental insurance

Job summary

SERVPRO of Northwest Brooklyn is seeking a Project Coordinator for an in-office position in Brooklyn, NY. The role focuses on coordinating remediation projects, communicating with customers and field teams, and supporting Project Managers with documentation and estimates.

Ideal candidates have reconstruction experience, strong organizational skills, and proficiency with standard business software. This full-time role operates Monday–Friday, 8:30 AM–4:30 PM, in a fast-paced, high-energy

Qualifications

• Must have reconstruction or construction industry experience.
• 1+ year of customer service, administrative, or office experience.
• Strong organization and multitasking skills in a fast-paced environment.
• Detail-oriented with a proactive, solutions-focused mindset.
• Comfortable using common business software and computer applications.

Responsibilities

• Serve as liaison between customers, field teams, and project stakeholders; provide updates and maintain communication throughout the project lifecycle.
• Track project status, timelines, and work-in-progress daily; support Project Managers with documentation, scheduling, and job tracking.
• Create preliminary estimates using estimating software; review and validate job site documentation for accuracy and completeness; keep files organized from start to finish.
• Collaborate across departments to keep projects moving efficiently and assist with administrative and coordination needs.

Skills

Organization

Multitasking

Customer service

Administrative experience

Software proficiency

Education

High School Diploma or GED

Tools

Estimating software

Microsoft Office

Job description

Benefits:

• Health insurance
• Paid time off
• Profit sharing
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance

THIS IS AN IN-OFFICE POSITION IN BROOKLYN, New York | Full-Time | Monday–Friday, 8:30 AM – 4:30 PM

Be the operational backbone of large-scale remediation and recovery projects. At SERVPRO, we manage complex disaster recovery operations that demand precision, speed, and problem-solving—and we need someone who understands the realities of field work. As a Project Coordinator, you'll translate technical field expertise into seamless project execution, coordinating crews, managing timelines, and keeping customers informed through some of their most critical situations.

If you've got construction, remediation, or recovery project experience and want to step into an operations role where your knowledge of what happens on-site directly improves how we run entire projects, this is your role.

Why This Role Stands Out

• Leverage your construction or remediation background to coordinate complex, multi-phase projects
• Work directly with experienced Project Managers who understand the work
• Direct pathway into Project Management leadership roles

What You’ll Do...

Customer & Team Communication

• Serve as a liaison between customers, field teams, and project stakeholders
• Provide clear updates and maintain consistent communication throughout the project lifecycle

Project Coordination

• Track project status, timelines, and work-in-progress daily
• Support Project Managers with documentation, scheduling, and job tracking

Documentation & Estimating

• Create preliminary estimates using estimating software
• Review and validate job site documentation for accuracy and completeness
• Ensure files are organized from project start through completion

Operational Support

• Collaborate across departments to keep projects moving efficiently
• Assist with administrative and coordination needs as they arise

What We’re Looking For

• Previous experience in the reconstruction or construction industry a must
• 1+ year of customer service, administrative, or office experience
• Strong organization and multitasking skills in a fast-paced environment
• Detail-oriented with a proactive, solutions-focused mindset
• Comfortable using common business software and computer applications

Education:

High school diploma or GED preferred

Work Environment & Physical Requirements

This is a sedentary, 100 % in-office role in a high-energy operations environment. Occasional filing and light lifting may be required, along with bending or standing as needed.

About SERVPRO

SERVPRO is a trusted leader in restoration and reconstruction, helping communities recover from water, fire, mold, and storm damage. Our teams move quickly, communicate clearly, and take pride in helping customers rebuild.

Each SERVPRO® Franchise is independently owned and operated.

All employees are hired by, employed by, and under the supervision of the independently owned SERVPRO franchise listed in this posting, not SERVPRO Industries, LLC or the SERVPRO franchisor.

Inclusion & Equal Opportunity Statement

SERVPRO of Northwest Brooklyn is committed to a respectful, inclusive workplace where all employees feel valued and supported. We welcome applicants of all backgrounds and make employment decisions based on qualifications, merit, and business needs.

We are an equal opportunity employer and do not discriminate based on any status protected by applicable law.