Project Coordinator

LinQ Global Group; Natick (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

Massachusetts Parole Board seeks an Executive Coordinator to support the Chair with strategic priorities, intricate scheduling, and liaison duties across executive, judicial, and legislative partners. You will manage high-stakes communications, organize meetings, and assist in policy development while handling confidential information with discretion.

The role requires strong leadership, excellent written and verbal skills, and the ability to navigate complex legal and procedural frameworks.

Qualifications

• Must have 3+ years of professional, administrative, or managerial experience in program management/coordination/analysis.
• Ability to understand and apply laws, rules, and procedures governing assigned activities.
• Strong written and verbal communication; capable of concise, logical reporting.

Responsibilities

• Provide high-level executive support and act as liaison between the Chair, board members, and external stakeholders to facilitate parole decision-making.
• Gatekeep and manage calendar and email, screen communications, organize and present information to the Chair.
• Manage daily schedule, prioritize tasks, resolve conflicts, and coordinate travel logistics.
• Organize events for the Chair and attend meetings and committees as needed; may require travel and after-hours work.
• Handle confidential staff/union communications and documents, including investigations and settlements.
• Assist the Chair in developing and reviewing regulations, policies, and procedures; support drafting tasks as needed.
• Assist in managing Executive Sessions with Board Members, including agenda prep and access to inmate records.
• Process and archive documents per agency policy and state law.
• Prepare briefings, presentations, and reports for meetings, conferences, and hearings.
• Coordinate training for all Board Members and provide executive support across the Board.

Skills

Executive support

Stakeholder liaison

Calendar management

Travel logistics

Policy/procedure knowledge

Education

Bachelor’s degree in Business Administration or Public Administration

Graduate degree in Business Administration

Bachelor’s degree with substitutions

Job description

The Executive Coordinator focuses on the Chair’s strategic needs, exercising higher autonomy and decision-making authority in handling daily operations, meeting preparation, including acting as the Chair’s stakeholder liaison to other agencies in the Executive, Judiciary, and Legislative branch of government. The Executive Coordinator has an obligation not to disclose sensitive information accessed through the execution of their job duties while working in a confidential capacity. Also, acts as the lead executive assistant to the administrative assistant.

Responsibilities

• Provide high-level executive support, acting as a liaison between the chair, board members, and external stakeholders to facilitate the parole decision-making process.
• Gatekeeping and communication for the Parole Board Chair which includes calendar and email management, screens communication from internal and external stakeholders, organizing and presenting information to the Chair, including handling phone calls and visitors.
• Manage the Chair’s daily schedule, optimizing productivity by organizing, prioritizing, resolving conflicts, and ensuring necessary prep time to meet the Chair’s stated goals, and coordinating itineraries and travel logistics.
• Organizes and facilitates events sponsored by the Chair, and attends meetings, committees, and all other necessary events to assist the Chair as appropriate. May be required to travel for these meetings, and some may occur after work hours.
• Handling of confidential staff/union related communications and documents between the Chair, Executive Director, General Counsel, and Director of Human Resources, including investigation of complaints against employees, union grievances and demands to bargain, disciplinary matters, and settlement agreements.
• Assist the Chair in the development, implementation, and annual review of Parole Board regulations, policies, and procedures process, including reviewing and drafting of documents as necessary.
• Assist the Chair and General Counsel in managing Executive Sessions (confidential process of deliberating parole decisions) with Board Members, including agenda preparation, real-time access to inmate record and parole hearing information, and documentation as appropriate.
• Process, organize, and record documents and files to prioritize for archiving purposes pursuant to agency policy and state law.
• Preparing briefings, presentations, and reports for meetings, conferences, and legislative hearings.
• Coordination of training for all Board Members.
• Provide high-level executive support to all Board Members to facilitate the parole decision-making process.
• At the Chair’s discretion, communicate prioritized tasks to the Executive Assistant who provides administrative support to all Board Members.
• Serve as the Chair’s liaison to other agencies in the Executive, Judiciary, and Legislative branch of government, the public, various private vendors, and local and federal law enforcement agencies to receive/exchange information and/or to resolve problems.
• Perform other related duties as required.
  

Requirements

• Knowledge of work simplifications methods.
• Knowledge of the methods used in the preparation of charts, graphs and tables.
• Knowledge of the methods of general report writing.
• Ability to understand, explain and apply the laws, rules, regulations, policies, procedures etc. governing assigned unit activities.
• Ability to analyze and determine the applicability of personnel data, to draw conclusions, and make appropriate recommendations.
• Ability to gather information by examining records and documents and through observing and questioning individuals.
• Ability to assemble items of information in accordance with established procedures
• Ability to determine proper format and procedure for assembling items of information.
• Ability to maintain accurate records.
• Ability to prepare and use charts, graphs, and tables.
• Ability to prepare general reports.
• Ability to write concisely to express thoughts clearly and develop ideas in logical sequence.
• Ability to follow written and oral instructions.
• Ability to give written and oral instructions in a precise and understandable manner.
• Ability to communicate effectively in oral expression
• Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary actions.
• Ability to establish rapport with others.
• Ability to establish and maintain harmonious working relationships with others.
• Ability to deal tactfully with others.
• Ability to adjust to varying or changing situations to meet emergency or changing programs requirements.
• Ability to exercise sound judgment.
• Ability to exercise discretion in handling confidential information.
• Applicants must have at least (A) three years of full-time, or equivalent part-time, professional, administrative, or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions

• A Bachelor’s degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.
• A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience. *
• A Bachelor’s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Equal Opportunity Employer, including disabled and veterans.