Project Coordinator

Monroe Community Credit Union; Monroe (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Monroe Community Credit Union is seeking an experienced Project Coordinator to support enterprise projects aligned with strategic goals. The role coordinates plans, timelines, resources, budgets, risks, requirements, testing, and reporting to ensure on-time, on-budget delivery.

You will collaborate with internal teams and external partners, maintaining governance and documentation while driving process improvements and stakeholder alignment.

Qualifications

• Bachelor’s degree or equivalent in business, tech, or related field.
• Minimum 3 years of project coordination/management experience across lifecycle stages.
• Experience coordinating complex cross-functional technology and vendor-driven projects.

Responsibilities

• Develops and manages project plans with scope, timelines, budgets, risks, dependencies, and acceptance criteria.
• Coordinates enterprise projects from planning to implementation, onboarding vendors, and governance.
• Documents decisions, action items, and milestones; prepares status reports and leadership materials.

Skills

Project coordination

Stakeholder management

Budget tracking

Risk management

Agile knowledge

Vendor management

Communication

Education

Bachelor’s degree in business administration, technology, finance, project management, operations, or related field

Project management certification (CAPM, PMP, SAFe) preferred

Tools

Microsoft Project

Planner

Teams

SharePoint

Jira

Azure DevOps

Smartsheet

Zoho Projects

Monday.com

Asana

Job description

Job Details

• Job Location: Main Office - Monroe, MI 48162
• Position Type: Full Time
• Job Category: Strategy - Planning
• DEPARTMENT: Strategy & Innovation
• REPORTS TO: VP, Strategy & Innovation
• FLSA STATUS: Exempt
• EMPLOYMENT STATUS: Full-Time
• SUPERVISORY RESPONSIBILITY: No direct reports
• WORK LOCATION: Main
• JOB GRADE: 9
• EFFECTIVE / REVISED: 09/2026

Position Summary

The Project Coordinator supports the successful execution of enterprise projects that advance the Credit Union’s strategic goals, operational effectiveness, member experience, and growth. Working collaboratively with internal and external project partners, this role coordinates project plans, timelines, resources, budgets, risks, requirements, testing, deliverables, and status reporting. The position helps keep technology implementations, vendor integrations, process improvements, and other strategic initiatives on time, within scope, and within budget.

Essential Responsibilities

1. Project Planning and Execution

   Develops and manages project plans outlining scope, objectives, deliverables, timelines, resources, budgets, risks, dependencies, and acceptance criteria.

   Coordinates enterprise projects from initial planning through implementation, stabilization, closeout, and postmortem reviews. This work includes bringing on new technologies, vendor onboarding and integration, automation, product, process, and operational initiatives.

2. Project Coordination

   Coordinates cross-functional project activities, meetings, resources, schedules, budgets, quality expectations, and deliverables.

   Prepares agendas and supporting materials; documents decisions, action items, owners, and deadlines; monitors progress; and escalates delays, risks, and roadblocks to appropriate project leaders.

   Prepared project status reports, dashboards, and leadership materials, and maintains project documentation, repositories, lessons learned, templated, and governance standards.

3. Requirements and Process Improvement

   Coordinates discovery and requirements-gathering activities and documents business, operational, technical, compliance, reporting, and vendor needs.

   Evaluates current and future processes, identifies improvement opportunities, and supports testing, implementation, adoption, and ongoing ownership.

4. Risk, Budget, Change, and Vendor Management

   Maintains project risk, issue, dependency, decision, and change documentation.

   Tracks budgets, invoices, commitments, forecasts, vendor deliverables, testing, approvals, and contractual milestones.

   Documents and escalates potential impacts to scope, schedule, resources, budget, employees, members, and project outcomes.

5. Collaboration and Professional Development

   Builds effective relationships with internal and external project partners while promoting communication, accountability, and consistent project management practices.

   Maintains relevant professional and technical knowledge through continuing education and industry involvement.

Qualifications

Bachelor’s degree in business administration, technology, finance, project management, operations, or a related field, or an equivalent combination of education, relevant experience, and industry-recognized professional certifications.

Experience

• Minimum of three years of progressively responsible project coordination or project management experience, including responsibility for project schedules, requirements, risks, action items, stakeholders, vendors, budgets, and deliverables.
• Experience coordinating complex, cross-functional technology, system implementation, product, operational, automation, or process improvement projects involving multiple departments and external vendors.
• Working knowledge of project management practices across the project lifecycle, including project initiation, planning, requirements gathering, execution, monitoring, testing, implementation, stabilization, documentation, and closeout.
• Knowledge of Agile project delivery principles and experience working with, or the ability to support the Credit Union’s transition toward, the Scaled Agile Framework (SAFe), Scrum, Kanban, or comparable Agile and hybrid project delivery practices.
• Experience maintaining project plans, schedules, resource assignments, risk and issue logs, decision logs, change records, budgets, meeting documentation, status reports, and project repositories.
• Ability to gather, clarify, document, and organize business, operational, technical, reporting, compliance, and vendor requirements.
• Ability to coordinate meetings, prepare agendas and materials, document decisions and action items, and track owners and due dates.
• Ability to monitor project progress, resources, dependencies, risks, issues, and competing priorities and communicate concerns to the supervisor and project leaders.
• Proficiency with Microsoft 365 and project management, portfolio management, Agile work management, reporting, documentation, workflow, and Kanban tools, such as Microsoft Project, Planner, Teams, SharePoint, Visio, Jira, Azure DevOps, Smartsheet, Zoho Projects, Monday.com, Asana, or comparable platforms.

Preferred

• Experience working for a credit union, community bank, fintech organization, or another regulated financial institution.
• Experience supporting a core processing conversion, digital banking conversion, enterprise system implementation, or other large-scale organizational transformation.
• Project management or Agile certification or formal training, such as CAPM, PMP, SAFe certification, Certified ScrumMaster, PMI Agile Certified Practitioner, or an equivalent credential.
• Experience coordinating financial technology integrations involving third-party vendors, interfaces, data conversion, reports, forms, testing, training, implementation readiness, and post-launch stabilization.

Knowledge, Skills & Abilities

• Strong organizational, analytical, problem-solving, facilitation, communication, prioritization, and interpersonal skills, with the ability to coordinate multiple projects and deadlines.
• Strong attention to detail, sound judgment, and the ability to maintain accurate documentation and protect confidential information.
• Exceptional organizational and time management skills.
• A proactive approach to identifying and resolving issues.
• Strong written and verbal communication skills.
• The ability to build positive working relationships across teams.
• The ability to adapt in a fast-paced, changing environment.
• A commitment to accuracy, accountability, and continuous improvement.

Physical Requirements & Work Environment

• Physical activity While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools or controls. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk, reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Lifting/carrying The employee must regularly lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Environment Office setting-the noise level in the work environment is usually moderate.

MCCU provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.

Job Description Disclaimer

This job description describes the general nature and level of work performed in this position. It is not intended to be an exhaustive list of all responsibilities, duties, qualifications, or working conditions. MCCU may modify or assign responsibilities based on organizational needs, consistent with applicable laws and contractual obligations. This document does not create a contract of employment or alter the at-will employment relationship, where applicable. For bargaining-unit positions, the applicable collective bargaining agreement governs in the event of a conflict.

Acknowledgment

Employees electronically acknowledge receipt and review of their current job description through MCCU's Human Capital Management system. Electronic acknowledgment confirms receipt and understanding.