Project Coordinator

Hospital Central Services Cooperative, Inc.; Delta Manor (PA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, and Vis

Flexible Spending Accounts (FSA)

Life Insurance

Long-Term Disability Insurance

Paid Vacation, Personal, and Sick Time

Tuition Reimbursement

Retirement Savings Plan

Job summary

Miller-Keystone Blood Center (MKBC) is seeking a Donor Recruitment Project Coordinator to drive cross-functional projects, streamline operations, and support donor-focused initiatives in the Bethlehem area.

The role emphasizes organization, collaboration, and process improvements to ensure a positive donor and staff experience while maintaining project schedules and data-driven decisions.

Qualifications

• Associate degree in a related field preferred.
• 1–3 years in sales, marketing, customer service, donor recruitment, or related field.
• 3+ years in project coordination, operations, healthcare, donor recruitment, marketing, or related area.
• Experience coordinating multiple projects, schedules, and cross-functional initiatives.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to build collaborative relationships across departments.

Responsibilities

• Coordinate cross-functional projects and departmental initiatives from planning through completion, ensuring timelines, deliverables, and priorities stay on track.
• Partner with leaders and departments across the organization to facilitate communication, remove obstacles, and support successful project outcomes.
• Manage project plans, reports, schedules, dashboards, metrics, and other operational records that support informed decision-making.
• Coordinate department onboarding activities, training schedules, system access, and department resources to help new team members succeed.
• Monitor training completion, competency requirements, and compliance activities while supporting the development and maintenance of departmental procedures and SOPs.
• Support daily department operations through scheduling, staff coverage coordination, communications, and workflow management.
• Coordinate and administer department programs and special initiatives, including donor communications, recognition programs, data management projects, and operational improvement efforts.
• Prepare presentations, reports, and project updates that help leadership evaluate performance and plan for the future.
• Support audits, investigations, and process improvement initiatives that enhance efficiency, service, quality, and the overall donor experience.
• Serve as a key operational resource during the manager's absence by helping coordinate priorities, address routine issues, and escalate significant concerns as needed.

Skills

Strong organizational skills

Analytical skills

Problem-solving abilities

Excellent written and verbal skills

Interpersonal communication

MS Office proficiency

Education

Associate degree in Business Administration, Healthcare Administration, Marketing, Project Management, or related field

Tools

Microsoft Office

Scheduling software

Job description

Looking for a meaningful career where your efforts make a real difference? Do you enjoy coordinating projects, improving processes, and helping teams succeed? Are you energized by mission-driven work in a healthcare environment? If so, Miller-Keystone Blood Center (MKBC) may be the perfect place for you.

Every day, MKBC partners with hospitals throughout Pennsylvania and New Jersey to ensure patients have access to lifesaving blood products when they need them most. As a Donor Recruitment Project Coordinator, you'll play an important role behind the scenes, helping drive projects, streamline operations, and support initiatives that connect donors with the patients who depend on them.

This position is ideal for a highly organized, detail-oriented professional who thrives on coordinating projects, improving processes, collaborating across teams, and turning ideas into action.

Starting salary: $39,700 annually, based on experience.

Benefits

Miller-Keystone offers the following to all full-time employees:

• Medical, Prescription, Dental, and Vision Coverage
• Flexible Spending Accounts (FSA)
• Life Insurance
• Long-Term Disability Insurance
• Paid Vacation, Personal, and Sick Time
• Tuition Reimbursement
• Retirement Savings Plan
• And Much More!

What You'll Do

In this role, you'll serve as the organizational hub for many of the department's key projects and programs, helping ensure that both staff and donors have a positive, seamless experience.

• Coordinate cross-functional projects and departmental initiatives from planning through completion, ensuring timelines, deliverables, and priorities stay on track.
• Partner with leaders and departments across the organization to facilitate communication, remove obstacles, and support successful project outcomes.
• Manage project plans, reports, schedules, dashboards, metrics, and other operational records that support informed decision-making.
• Coordinate department onboarding activities, training schedules, system access, and department resources to help new team members succeed.
• Monitor training completion, competency requirements, and compliance activities while supporting the development and maintenance of departmental procedures and SOPs.
• Support daily department operations through scheduling, staff coverage coordination, communications, and workflow management.
• Coordinate and administer department programs and special initiatives, including donor communications, recognition programs, data management projects, and operational improvement efforts.
• Prepare presentations, reports, and project updates that help leadership evaluate performance and plan for the future.
• Support audits, investigations, and process improvement initiatives that enhance efficiency, service, quality, and the overall donor experience.
• Serve as a key operational resource during the manager's absence by helping coordinate priorities, address routine issues, and escalate significant concerns as needed.

What You'll Bring

• Associate degree in Business Administration, Healthcare Administration, Marketing, Project Management, or a related field preferred.
• Minimum of 1-3 years of experience in sales, marketing, customer service, donor recruitment, or a related field.
• Minimum of 3 years of progressively responsible experience in project coordination, operations, healthcare, donor recruitment, marketing, business administration, or a related area.
• Demonstrated experience coordinating multiple projects, schedules, and cross-functional initiatives.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to build collaborative relationships across departments and work effectively with diverse teams.
• Proficiency with Microsoft Office applications and the ability to quickly learn and effectively use department-specific software, databases, and scheduling systems.
• Excellent time management skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Self-motivated, detail-oriented, adaptable, and committed to continuous improvement.

Additional Information

• This position is based in Bethlehem, PA and reports directly to the Manager, Donor Recruitment.
• The typical schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. Occasional evening and weekend hours may be required based on business needs.
• Occasional local and regional travel is required. Candidates must have a valid driver's license, reliable transportation, and the ability to travel independently.

EEO Statement

HCS, Inc & Affiliates is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HCSC, Inc & Affiliates makes hiring decisions based solely on qualifications, merit, and business needs at the time.