Project Coordinator

Trimark-USA; Cleveland (OH); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

Pet insurance

Legal insurance

401(k)

Job summary

Trimark-USA in Cleveland, OH is seeking a Project Coordinator to streamline client projects, handle logistics, and support the PM team. The role emphasizes accurate documentation, vendor coordination, and proactive communication with contractors and clients.

Responsibilities include coordinating project phases, inputting orders, tracking purchases, and maintaining project files. A background in administration and strong MS Office skills are required.

Qualifications

• High School Diploma or GED required or equivalent.
• 1–2 years of administrative/coordinator experience.
• Construction industry experience preferred; foodservice experience a plus.
• Ability to pass a background check after offer acceptance.

Responsibilities

• Coordinate projects through all phases: setup, purchasing, customer communication, shipping, reconciliation.
• Input order info into ERP/database and verify against quotes/plans.
• Initiate and track purchase orders with manufacturers per project specs.
• Input change orders/returns and notify stakeholders of delays.
• Organize and maintain project filing system; provide status updates.
• Assist in resolving operational problems and drive process improvements.
• Support other coordinators to manage schedule conflicts.
• Serve as point of contact for customers/vendors on warranty claims and inquiries.

Skills

Customer service

Attention to detail

MS Word

Excel

Outlook

OK with multiple OS

Product knowledge

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

AQ

Job description

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Project Coordinator reports to the Manager, Project Coordinators
• Located in Cleveland, OH
• Full-Time
• Hybrid

The Project Coordinator plays a crucial role in facilitating the smooth execution of client projects by handling all logistics and administrative tasks. This role supports the project management team in coordinating project phases, ensuring accuracy in documentation, and maintaining effective communication with contractors, vendors, and clients.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Project Coordination:

• Coordinate projects through all phases, including initial set-up, purchasing, customer communication, shipment of products, and project reconciliation.
• Import or input order information into the database/ERP system and verify accuracy against quotes and plans.
• Initiate and track purchase orders with manufacturers in accordance with project specifications.
• Input change orders and returns and notify relevant stakeholders of any delays.

Administrative Support:

• Organize and maintain a project filing system to ensure easy access to project documentation.
• Participate in project status meetings, providing detailed updates on assigned projects.
• Assist in resolving operational problems and identifying opportunities for process improvement.
• Provide support to other Project Coordinators as needed to manage schedule conflicts.

Customer Service:

• Serve as a point of contact for customers, vendors, and service agencies on warranty claims and project inquiries.
• Create, print, and distribute service manuals and spec books as required.
• Assist customers at the front counter and answer general phone inquiries as backup support.

Miscellaneous Tasks:

• Reconcile cash drawer and complete bank deposits daily.
• Scan receiving documents for the warehouse to maintain accurate records.
• Perform other duties as assigned.

COMPETENCIES:

• Superior customer service attitude with a commitment to excellence.
• High attention to detail and ability to prioritize tasks effectively.
• Proficiency in MS Word, Excel, Outlook, and operating systems.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Self-motivated with a strong work ethic.
• Proficient in AQ and product knowledge.

QUALIFICATIONS & EXPERIENCE:

• High School Diploma or GED, or equivalent military or practical experience.
• 1 – 2 years of experience in an administrative or coordinator role.
• Experience in the construction industry preferred; foodservice industry experience is a plus.
• Ability to successfully pass a background check post offer acceptance.

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