Project Coordinator

PRI Global; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

PRI Global is seeking a proactive Project Coordination/PMO support professional in Chicago to coordinate client outreach, track workplans, and manage communications across multiple stakeholders. The role requires working with RMs and business partners to ensure timely delivery and client satisfaction.

Responsibilities include maintaining structured trackers, driving follow-ups, and producing regular status updates while addressing issues and risks to keep projects on track.

Qualifications

• 5 years of experience in client coordination, project coordination, or junior PM/PMO support.
• Ability to manage tasks against timelines, maintain action logs, and drive follow-ups to closure.
• Comfortable communicating directly with clients and internal stakeholders.
• Proficient in Excel / SharePoint for tracking logs and PowerPoint for status updates.

Responsibilities

• Coordinate outreach activities with RMs to align on messaging and schedules.
• Communicate directly with clients, or with RMs, to support outreach objectives and readiness.
• Provide regular progress updates and maintain logs of actions, owners, timelines and outcomes.
• Identify risks and dependencies impacting outreach or client experience and elevate as needed.

Skills

Project management

Stakeholder management

Client coordination

Communication

Timeline management

Tools

Excel

SharePoint

PowerPoint

Job description

Project Management 5 years of experience in client coordination, project coordination, or junior PM/PMO support

Ability to manage tasks against timelines, maintain action logs, and drive follow-ups to closure

Communication and Stakeholder Management

• Comfortable communicating directly with clients and internal stakeholders
• Ability to coordinate effectively with RMs, project managers, and business partners across multiple workstreams

Technical Proficiency / Tracking Discipline

• Proficient in Excel / SharePoint (tracking logs, action registers, basic analysis) and PowerPoint (simple status updates)
• Comfortable maintaining structured trackers for issues, resolutions, and communications; strong attention to detail

Key Responsibilities:

Client Outreach and Communication Coordination

• Coordinate communication timing and sequencing with RMs to align on approach, messaging, and outreach schedules
• Communicate directly with clients, or in partnership with RMs, to support outreach objectives and drive readiness
• Ensure client satisfaction through clear communication, active listening, and effective problem-solving

Workplan and Project Management

• Manage assigned outreach activities against a detailed workplan, ensuring tasks are completed by due dates
• Coordinate with Project Management and business teams to track progress, troubleshoot issues, and elevate as needed
• Identify risks, dependencies, and roadblocks impacting outreach or client experience; elevate in a timely manner

Reporting, Stakeholder Updates, and Documentation

• Provide regular updates to stakeholders on progress, upcoming communications, and outstanding tasks/issues
• Maintain communication logs (dates, participants, topics, outcomes, next steps) to ensure transparency and continuity
• Track issues through to resolution, documenting actions taken, owners, timelines, and final outcomes

Issue Intake and Resolution Support

• Intake client and RM escalations, triage to the appropriate owner/team, and follow through to closure
• Support structured issue review touchpoints (as needed) to prioritize, unblock, and resolve recurring issues