Project Business Systems Analyst (27784010)

Page Mechanical Group, Inc.; Northern (KY); Hybrid; USD 72,000 - 93,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Pharmacy,Life

401K- Matching

FSA

Employee Assistance Program

PTO and Company Paid Holidays

Job summary

Moda Health seeks an IT Business Systems Analyst to document requirements, analyze business processes, and design functional solutions across multiple systems.

This full-time, remote role covers SDLC activities, testing, implementation, and post‑go live support, with collaboration across business and technical teams.

Candidates should have 2+ years of analysis experience, strong writing and facilitation skills, SQL familiarity, and a commitment to quality and confidentiality.

Qualifications

• 2+ years of analysis experience (technical or business).
• Knowledge of PC, server-based and desktop apps including spreadsheets, word-processing and email.
• Able to facilitate large and small group meetings or working sessions.
• Proven skills in critical thinking, time management, and problem solving.
• Demonstrated writing skills and ability to document results clearly.
• Ability to work effectively within a project team and with peers.
• Ability to communicate well with business and technical personnel.
• Commitment to read, write, and execute SQL statements as applicable.
• Maintain confidentiality and demonstrate professional business image.
• Resilient work ethics; punctuality and reliability.

Responsibilities

• Performs requirements engineering for SDLC activities, eliciting and prioritizing functional and non-functional needs.
• Collaborates with project teams to document details and approve acceptance criteria for conversions and enhancements.
• Creates functional specs and aligns systems with Moda Company Standard Software Systems.
• Participates in stabilization efforts for existing systems and processes.
• Develops business cases, contingency plans, metrics and training materials for improvements.
• Reviews designs, data flows and conversion plans; suggests alternatives.
• Supports testing and prioritization of system enhancements and implementations.
• Writes and documents test plans and outcomes for research and analysis.
• Performs post-implementation QA and troubleshooting; documents user and business unit procedures.
• Performs other duties as assigned.

Skills

Requirements gathering

Business analysis

SDLC

SQL basics

Facets system development

Technical writing

Communication

Facilitation of meetings

Team collaboration

Project coordination

Education

Bachelor's degree or equivalent

Job description

Let’s do great things, together!

About Moda

Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.

Position Summary

Gathers and documents business requirements, business process, systems flow and functional system design for IT projects and service requests. Performs existing system analysis and new systems design. Performs analysis on requirements and specifications throughout the software development lifecycle, including testing and implementation. Takes responsibility for and leads small to medium sized systems projects. This is a FT WFH role.

Pay Range

$71,906.46 - $93,480.50 annually (depending on experience)

*This role may be classified as hourly (non-exempt) depending on the applicant's location. Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Benefits

• Medical, Dental, Vision, Pharmacy, Life, & Disability
• 401K- Matching
• FSA
• Employee Assistance Program
• PTO and Company Paid Holidays

Required Skills, Experience & Education:

1. 2+ years of experience in analysis, either technical or business related.
2. Knowledge of PC, Server Based and desktop applications including spreadsheets, word-processing and email.
3. Must be able to facilitate large and small group meetings or working sessions.
4. Proven skills in critical thinking, time management, and problem solving.
5. Demonstrated procedural and technical writing skills.
6. Must be able to work effectively within a project team and in collaboration with peers.
7. Ability to work well under pressure, in a fast-paced environment, with frequent interruptions and shifting priorities. This includes working on multiple assignments simultaneously.
8. Ability to independently plan, organize, and prioritize task assignments to ensure quality standards and deadlines are met.
9. Ability to communicate effectively, both verbally and in writing, with business and technical personnel.
10. As applicable; a commitment to acquire the ability to read, write, and execute SQL statements.
11. Ability to maintain confidentiality and demonstrate a professional business image.
12. Resilient work ethics; demonstrating professionalism, punctuality, and reliability.

Preferred Skills, Experience & Education:

1. College degree or equivalent work experience in related field.
2. Experience as a Business Systems or Program Analyst.
3. Experience in the health insurance administration industry.
4. Experience with Facets system development.
5. Subject matter expertise in Claims Processing, Claims Pricing, Clinical Editing, Benefit Configuration, Membership and/or Provider processing.
6. Ability to read, write and execute SQL statements.

Primary Functions

1. Performs best practice requirements engineering for all aspects of SDLC activities. To include eliciting, analysis, and prioritization of functional and non-functional requirements.
2. Collaborates with systems project teams in defining and documenting details functional specification requirements, reviewing, analyzing and approving acceptance criteria for conversion, interface, and system enhancements.
3. Creates the functional specifications based on the finalized requirements for the designated functional systems, and at the correct time, converting systems to Moda Company Standard Software Systems.
4. Participates as a team member in short-term stabilization efforts involving existing systems and processes.
5. Participates in the development of business cases, contingency plans, business metrics and measurements, process models, training materials, new procedures, test scripts, ad-hoc reports, and smart solutioning for process improvements.
6. Participates in the review and approval of system designs, logical data designs, report design, interface designs, and conversion plans. Reviews and approves high-level data flows, functional specifications, and system for implementation. Suggests design alternatives.
7. Acts in review and approval capacity in the establishment and maintenance of unit and user acceptance testing and prioritization of requests for system enhancements, and system implementations.
8. Performs system testing of enhancements, conversions, and interface systems.
9. Develops and documents test plans and outcomes at a level of details that allows research and analysis.
10. Performs post implementation, quality assurance and troubleshooting. Develops both user and business unit technical documentation for system enhancements.
11. Performs other duties as assigned.

Working Conditions

• Office environment with extensive close PC and keyboard use, constant sitting, and frequent phone communication. Must be able to navigate multiple computer screens. A reliable, high-speed, hard-wired internet connection required to support remote or hybrid work. Must be comfortable being on camera for virtual training and meetings. Work in excess of standard workweek, including evenings and occasional weekends, to meet business need.

• Internally with all levels of IT personnel and business units. Externally with vendors, consultants and contractors.

Together, we can be more. We can be better.

Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.

For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via [e-mail] email.