Sales Associate - Internal Applicants Only

Moda Health; Portland (OR); Hybrid; USD 46,000 - 57,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Pharmacy coverage

Life insurance

Disability insurance

401K matching

Flexible Spending Account

Paid time off

Job summary

Moda Health in Portland, OR is seeking a Sales Associate for a full-time hybrid role supporting Individual, Medical, Dental, and Medicare Supplement insurance sales. You will represent the company, handle inbound/outbound calls, advise on plans, and facilitate enrollments.

The position emphasizes relationship building with brokers and clients, meeting enrollment goals, and traveling as needed; strong communication and presentation skills are essential.

Qualifications

• College degree preferred or 2 years’ relevant health insurance or sales experience.
• Maintain health insurance licenses for AK, OR, TX, and ID.
• Strong sales, enrollment knowledge, and customer service abilities.
• Ability to travel and lift up to 40 lbs.

Responsibilities

• Handle inbound calls, educate on Moda plans, and complete enrollments.
• Conduct outbound calls to prospective clients and existing members.
• Support Sales Executives with administrative tasks and projects.
• Assess client needs and process enrollments for Individual and Medicare products.
• Coordinate cross-state product enrollment and handle supply requests.

Skills

Sales and presentation skills

Verbal and written communication

Self-motivated, independent work

Customer service orientation

Ability to travel on business

Team collaboration

Professional appearance

Education

College degree preferred

Health insurance knowledge

Job description

Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.

Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.

Let’s do great things, together!

About Moda

Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.

Position Summary

This is a full-time hybrid position based in Portland, Oregon.

The Sales Associate is responsible for representing, selling, and servicing Moda Health’s Individual, Medical, Dental, and Medicare Supplement insurance products. This role directly supports the Individual and Medicare Supplement Sales Executives with administrative, operational, and strategic responsibilities. Key responsibilities include engaging with potential and existing clients through inbound and outbound calls, providing expert advice, and facilitating the enrollment process across multiple states where Moda operates. The objective of this role is to contribute to the financial and membership growth of Moda Health and its affiliates.

Pay Range

$45,511.22 -$56,894.29 salary (depending on experience)

• Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Benefits

• Medical, Dental, Vision, Pharmacy, Life, & Disability
• 401K- Matching
• FSA
• Employee Assistance Program
• PTO and Company Paid Holidays

Required Skills, Experience & Education

• College degree preferred, or 2 years’ experience in health insurance, employee benefits/administration, or sales and account management.
• Maintain current Alaska, Oregon, Texas, and Idaho health insurance licenses.
• Maintain a valid driver’s license and ability to travel on business, including overnight.
• Ability to handle a pushcart/hand truck and lift boxes up to 40 lbs. in and out of a vehicle.
• Strong sales and presentation skills; ability to communicate effectively both verbally and in writing.
• Knowledge of medical, pharmacy, and dental insurance as it relates to contracts and state/federal law.
• Knowledge of enrollment and eligibility systems, claims processing, billing, and customer service functions.
• Knowledge of the competitive landscape, market position, and plan differentiators.
• Consultative approach to building long-term relationships with brokers and customers, with the ability to interact effectively to retain membership and sell new business.
• Self-motivated, with the ability to work independently with minimal supervision.
• Professional appearance and demeanor in all internal and external interactions.

Primary Functions

• Handle inbound calls from current and prospective clients, answering questions, educating on product offerings, and completing enrollments.
• Conduct, track, and report monthly outbound calls to prospective clients and existing members, advising on plan options and Medicare Supplement continuation coverage.
• Support the Individual and Medicare Supplement Sales Executives with administrative tasks, requests, and projects.
• Assess client needs, recommend suitable Moda plans, and process enrollment applications for Individual and Medicare products.
• Fulfill supply requests for all product lines across all states.
• Manage the Internal Sales inbox and voicemail follow-ups in a timely manner.
• Provide back-up to the Sales & Account Services department, including cross-selling Individual and Medicare products.
• Participate in initiatives to improve the Individual and Medicare Supplement member experience.
• Review incomplete web enrollment applications and conduct outreach to members.
• Represent Moda at trainings, producer and Medicare certification events, community education, brand awareness events, and wellness fairs.
• Create presentations, organize meetings, and coordinate events, including handouts, slides, and packets; track attendance, establish follow-up processes, and report results.
• Other duties as assigned.

Working Conditions & Contact With Others

• Office environment with extensive close PC and keyboard use, constant sitting, and frequent phone communication. Must be able to navigate multiple computer screens. A reliable, high-speed, hard-wired internet connection required to support remote or hybrid work. Must be comfortable being on camera for virtual training and meetings. Work in excess of standard workweek, including evenings and occasional weekends, may be required during peak periods such as annual and open enrollment (October-February). Established work hours due to business need (core hours: 7:30 a.m.-5:30 p.m.).
• Internally with multiple departments and externally with customers.

Together, we can be more. We can be better.

Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.

For more information regarding accommodations please direct your questions to Kristy Nehler and Danielle Baker via our [e-mail] email.