Project Assistant - 1461, 1462

New York State Department of Health; City of Albany (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Holiday & Paid Time Off

Public Service Loan Forgiveness (PSLF)

Pension from NYS Employees’ Retirement

Shift & Geographic pay differentials

Affordable Health Care options

Family dental and vision benefits

NYS Deferred Compensation plan

529/ABLE College Savings Programs

Job summary

The New York State Department of Health seeks a Project Assistant to oversee system functions for HR 1 initiatives within the NY State of Health (NYSOH). The role requires strong management, leadership, and a deep understanding of large‑scale system operations and IT governance.

Responsibilities include supervising system integrator staff, validating estimates, overseeing changes to server/storage architectures, and developing reports and metrics to monitor performance and compliance.

Qualifications

• Bachelor’s degree with 5 years in IT systems operations or related areas
• Experience with infrastructure changes, performance monitoring, and vendor oversight
• Supervisory experience of at least 2 years
• Preferred: Medicaid/healthcare IT environment experience

Responsibilities

• Oversee system integrator staff to ensure enterprise standards
• Review estimates and develop recommendations when outside guidelines
• Oversee change requests in server, storage, and hardware architectures
• Direct development of standard reports to monitor HR 1 activities
• Develop performance metrics for system integrator work
• Analyze regulatory impacts on HR 1 initiatives
• Collaborate with business, IT, and non-technical stakeholders
• Supervise and mentor state staff and contractors
• Lead meetings with NYSOH state, contractor, and stakeholder teams
• Perform full range of supervisory duties

Skills

Leadership

IT governance

Systems operations

Vendor oversight

Information systems administration

Systems development lifecycle

Education

Bachelor’s degree

Master’s degree substitution

Job description

Duties Description

The Project Assistant will be responsible for the oversight of system functions for H.R. 1 initiatives in the NY State of Health (NYSOH). Excellent management and leadership skills, broad and deep understanding of large-scale system operations and support, and proficiency with industry standard IT governance processes are required.

Description

Duties Description

The Project Assistant will be responsible for the oversight of system functions for H.R. 1 initiatives in the NY State of Health (NYSOH). Excellent management and leadership skills, broad and deep understanding of large-scale system operations and support, and proficiency with industry standard IT governance processes are required.

Specific Duties Include, But Are Not Limited To

Oversee the system integrator’s technical staff to ensure best practices and enterprise standards are being followed for the H.R. 1 initiatives.

Review and validate the system integrator’s estimates, and the development of recommendations when estimates are not within industry guidelines.

Oversee the implementation of change requests in technical areas such as server architecture, storage architecture, and hardware architecture.

Direct the development of standard reports to monitor the performance of H.R. 1 activities to meet statutory obligations.

Direct the development of performance metrics that measure system integrator’s activities and performance.

Analyze regulatory compliance impacts on H.R. 1 initiatives.

Work collaboratively with agency business stakeholders, IT technical teams, and non-technical teams involved in all phases of the project and system development lifecycle.

Supervise, train and mentor a team comprised of state staff and contractor resources.

Lead and participate in meetings with NYSOH state, contractor, and stakeholder teams.

Perform the full range of supervisory duties.

Qualifications

Minimum Qualifications

Bachelor’s degree and five years of experience in information technology systems operations, technical systems oversight, systems integration support, or healthcare information systems administration, including experience with technical infrastructure changes, performance monitoring, compliance analysis, systems development lifecycle coordination, and vendor or contractor oversight; two of these years must have been at the supervisory level.

Substitutions: Bachelor’s degree may be substituted by four years of specialized experience or an associate’s degree and two years of specialized service. A master's degree may substitute for one year of specialized experience.

Preferred Qualifications: Demonstrated management and leadership experience. Demonstrated experience supporting large-scale system operations and applying standard IT governance processes. Experience with Medicaid, health insurance systems, or State-based Exchanges is preferred.

Additional Comments

The NYSOH System is key component of New York’s Medicaid Enterprise system portfolio and provides critical support for eligibility and enrollment policy and operations for Medicaid, Child Health Plus (CHP), the Essential Plan (EP), and Qualified Health Plans (QHPs), as well as tax credits for QHPs. NYSOH is a highly-complex integrated system that assists consumers in real time determination of eligibility for coverage across multiple health care plans, serving the Modified Adjusted Gross Income (MAGI) eligible Medicaid population, CHP, and EP, as well as individuals seeking subsidized or non-subsidized coverage through QHPs. The system annually supports 250,000 webpage views, sends 20 million notices, and processes over 6 million eligibility determinations as it facilitates enrolling individuals into coverage, along with exchanging data with numerous internal and external parties, including the IRS, CMS, and the State’s core Medicaid Management Information System (MMIS).

When reviewing qualifications, omissions and vagueness cannot be interpreted in the candidate’s favor. Candidates are responsible for providing accurate and clear descriptions of their experience demonstrating how they meet the minimum qualifications.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone [phone] or email [e-mail] to make a request.

The NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate of the position (beginning of the salary range). Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.