Project Assistant - 1460

New York State Department of Health; City of Albany (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Holiday & Paid Time Off

Public Service Loan Forgiveness (PSLF)

Pension from NYS Employees’ Retirement

Shift & Geographic pay differentials

Affordable Health Care options

Family dental and vision benefits

NYS Deferred Compensation plan

529/ABLE College Savings Programs

U.S. Savings Bonds

Job summary

The New York State Department of Health seeks a Project Assistant to coordinate system analysis, design, and development for HR1 initiatives. The role provides direction to state teams and coordinates activities with the systems integrator’s staff to ensure timely implementation across environments.

Responsibilities include aligning with business stakeholders on strategic planning, managing risks and issues, maintaining service levels, budgeting, and providing ongoing support.

Qualifications

• Bachelor’s degree and 6+ years in information technology project management, healthcare systems operations, systems integration, or Medicaid/health insurance exchange admin.
• 3+ years of supervisory or managerial experience.
• Experience with oversight of system design, development, implementation, compliance monitoring, vendor management, and enterprise technical operations.

Responsibilities

• Oversee development of project work plans and revise to meet changing needs.
• Develop and maintain detailed plans for major areas of responsibility.
• Oversee resource allocation and schedules for project implementation.
• Report regularly to agency executives and senior management on HR1 initiatives.
• Present project information to stakeholders, peers, and upper management.
• Measure system effectiveness via SLAs, QA, health checks, and customer surveys.

Skills

IT project management

Healthcare IT systems

Systems integration

Vendor management

Enterprise operations

Education

Bachelor's degree

Associate's degree + 2 years specialized service

Master's degree substitution for experience

Job description

Duties Description

The Project Assistant will be responsible for the planning and coordination of system analysis, technical design, and development, of H.R. 1 initiatives. This is a key position in support of the planning for an iterative expansion of system capabilities to support H.R. 1 initiatives with simultaneous system design, development and implementation (DDI) timelines across multiple environments. The incumbent will provide direction and oversight to the state’s team as well as coordinate and oversee all activities system integrator’s development staff for the successful implementation of the H.R. 1 initiatives.

Description

The Project Assistant will be responsible for the planning and coordination of system analysis, technical design, and development, of H.R. 1 initiatives. This is a key position in support of the planning for an iterative expansion of system capabilities to support H.R. 1 initiatives with simultaneous system design, development and implementation (DDI) timelines across multiple environments. The incumbent will provide direction and oversight to the state’s team as well as coordinate and oversee all activities system integrator’s development staff for the successful implementation of the H.R. 1 initiatives.

Responsibilities include working closely with business stakeholders to ensure alignment with strategic planning, risk and issue management, service level monitoring and reporting, consulting regularly with contractor staff, budget planning, and ongoing support. Excellent management and leadership skills, broad and deep understanding of large-scale system operations and support, proficiency with industry standard IT governance processes and frameworks.

Specific Duties Include, But Are Not Limited To

• Oversight and direction of the development of project work plans and revising as appropriate to meet changing needs and requirements.
• Develop and maintain detailed plans for major areas of responsibility.
• Oversight of resource allocation and schedule for project/program implementation.
• Work closely with agency executives and senior management to report regularly on the various aspects of the HR1 initiatives.
• Present information on projects to stakeholders, peers, teams and upper management.
• Measure and evaluate the system effectiveness and compliance through service level reporting, quality assurance measures, health checks, and customer satisfaction surveys.
• Ensure H.R, 1 reporting is meeting all state and federal regulatory needs.
• Monitor the day-to-day performance of the NYSOH technical systems in accordance with the contract and the service level agreements (SLA).
• Organize and oversee risk and issue management processes and activities.
• Direct the development of performance metrics that measure system integrators activities and performance.
• Conduct and participate in meetings with NYSOH state, contractor, and stakeholder staff.
• Oversee, review, and validate all technical documentation.
• Supervise, train, and mentor state and contractor staff.
• Perform the full range of supervisory duties.

Qualifications

Minimum Qualifications: Bachelor’s degree and six years of experience in information technology project management, healthcare systems operations, systems integration, or large-scale health insurance exchange/Medicaid systems administration, including oversight of system design, development, implementation, compliance monitoring, vendor management, and enterprise technical operations; three of these years must have been at the supervisory level; or one year of experience at the managerial level.

Substitutions: Bachelor’s degree may be substituted by four years of specialized experience or an associate’s degree and two years of specialized service. A master's degree may substitute for one year of specialized experience.

Preferred Qualifications: Demonstrated experience managing health care information systems. Experience supporting health care programs, operations, or regulatory requirements. Experience with Medicaid or health insurance systems is preferred.

Additional Comments

The NYSOH System is key component of New York’s Medicaid Enterprise system portfolio and provides critical support for eligibility and enrollment policy and operations for Medicaid, Child Health Plus (CHP), the Essential Plan (EP), and Qualified Health Plans (QHPs), as well as tax credits for QHPs. NYSOH is a highly-complex integrated system that assists consumers in real time determination of eligibility for coverage across multiple health care plans, serving the Modified Adjusted Gross Income (MAGI) eligible Medicaid population, CHP, and EP, as well as individuals seeking subsidized or non-subsidized coverage through QHPs. The system annually supports 250,000 webpage views, sends 20 million notices, and processes over 6 million eligibility determinations as it facilitates enrolling individuals into coverage, along with exchanging data with numerous internal and external parties, including the IRS, CMS, and the State’s core Medicaid Management Information System (MMIS).

When reviewing qualifications, omissions and vagueness cannot be interpreted in the candidate’s favor. Candidates are responsible for providing accurate and clear descriptions of their experience demonstrating how they meet the minimum qualifications.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone [phone] or email [e-mail] to make a request.

The NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate of the position (beginning of the salary range). Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.