Project Analyst - GSA

Censeo Consulting Group

Washington (District of Columbia)

Hybrid

USD 60,000 - 72,000

Full time

14 days+

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Benefits offered by this job

Hybrid work setting

Remote work opportunities

Tuition and training reimbursement

Paid vacation and sick leave

Job summary

Censeo Consulting Group in Washington, D.C. is seeking a Project Analyst to support the GSA and other federal clients during the GO.gov ETS transition.

The role focuses on coordinating Customer Engagement Managers, tracking statuses, and facilitating stakeholder communications to streamline the transition. The ideal candidate will have 2–5 years of project support experience, strong communication skills, and a proven ability to manage multiple priorities in a hybrid, office-and-remote

Qualifications

Bachelor's degree in Business Administration, Public Administration, Management, Information Systems, Communications, or related field required.
2–5 years of experience supporting projects or federal programs required.
Experience coordinating multiple tasks across diverse stakeholder groups.
Experience preparing reports, presentations, and project documentation.
Experience with federal government clients preferred.
Knowledge of project management methodologies and tools preferred.
Excellent written and verbal communication skills.
Ability to work independently while collaborating within a team.
Strong organizational and time management skills.

Responsibilities

Support Customer Engagement Managers in planning and executing agency transition activities.
Maintain project schedules, milestones, action items, risk logs, and status reports.
Coordinate meetings, workshops, and transition planning sessions with stakeholders.
Document meeting outcomes, decisions, and actions.
Assist CEMs in managing client relationships throughout the transition.
Help prepare customer-facing materials and communications.
Track stakeholder questions and requests to ensure timely resolution.
Maintain records of customer interactions and transition progress.
Support data collection and transition readiness assessments.
Identify opportunities to improve processes and team efficiency.
Support development and maintenance of SOPs, templates, and knowledge resources.
Contribute to lessons learned and continuous improvement initiatives.

Skills

Stakeholder management

Communication

Time management

Organization

Independent work

Team collaboration

Critical thinking

Education

Bachelor's degree in Business Administration, Public Administration, Management, Information Systems, Communications, or related field

Tools

Microsoft Office

Google Suite

Job description

Project Analyst - GSA

The Position:

Censeo is seeking a customer-focused and detailed-oriented Project Analyst to support the GSA and other federal client agencies by providingsupport to the Customer Engagement Team during the transition to the GO.gov e-gov travel services (ETS) shared service. The Project Analyst will be responsible for coordinating Customer Engagement Managers (CEM) activities, tracking transition statuses and issues, facilitating stakeholder communications, and collaborating with the team to strengthen streamlining efforts.

Key Responsibilities Include:

SupportCustomer Engagement Managers in planning, coordinating, and executing agency transition activities
Maintainproject schedules, milestones, action item trackers, risk logs, and status reports
Coordinatemeetings, workshops, and transition planning sessions with agency stakeholders
Documentmeeting outcomes, decisions, and action items
AssistCEMs in managing relationships with agency customers throughout the transition lifecycle.
AssistCEMs in preparing customer-facing materials
Trackstakeholder questions, issues, and requests to ensure timely resolution
Maintainaccurate records of customer interactions and the transition progress
Supportcollection and maintenance of transition-related data from multiple sources
Supportdata quality reviews and transition readiness assessments
Identifyopportunities to improve transition processes, customer experience, and team efficiency
Supportdevelopment and maintenance of standard operating procedures, templates, and knowledge management resources
Contributeto lessons learned and continuous improvement initiatives

The Ideal Candidate:

AtCenseo, we arelooking for unique candidates whose passion and enthusiasm willhelp shapeCenseo’sclient insights and workplace culture.Our staff have a wide range of backgrounds, areas of expertise,personality types,andfavorite breakfast foods.Our clientand culturalsuccessesarerooted inour team’sinnovation,creative problem solving, andcollaboration. The unique perspective that you bring and the way you tackle problemsaremuch more important to us than what’s printed on your diploma.Webelieve a successful Project Analyst willhave:

Bachelor's degree in Business Administration, Public Administration, Management, Information Systems, Communications, or related field required
2-5 years of experience supporting projects, implementations, customer success programs, or federal programs required
Experience coordinating multiple tasks and priorities across diverse stakeholder groups required
Experience preparing reports, presentations, and project documentation required
Experience supporting federal government clients preferred
Experience supporting system implementations, technology deployments, or organizational change initiatives preferred
Knowledge of project management methodologies and tools preferred
Ability to build a strong degree of trust with the client
Excellent written and verbal communication skills
Ability to work independently while collaborating effectively within a team environment
Strong organizational skills and attention to detail
Strong time management skills
Experience with Microsoft Office and Google Suite

The Company:

CenseoConsulting Group is atop Washington D.C. basedmanagement consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations,allowing them to better deliver on their public and social missions.

AtCenseo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector,and we’re also good friends who know the names of each other’s dogs.Our philosophyis horizontal, not hierarchical, andour open-door policy encourages a culture of entrepreneurship at all levels.We share successes, make decisions together,andfoster an environmentfor those with initiativeto lead.Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firmin ways that reach far beyond client projects.

The Location:

Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.

The Fine Print:

Remote or Hybrid Opening
Salary Range: $60,000-$72,000 (depending on experience)
Expected travel 0-10%; mayincrease based on business needs
Essential Physical Functions
- Sitting: Particularly for sustained periods of time
- Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another
- This is a contracted role for an RFI Opportunity

Censeooffers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at: https://www.censeoconsulting.com/about/join-us/.

Censeois an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.

Join Our Award-Winning Culture!

Our passion wins awards. But don’tjusttake it from us…