Project/Account Manager

HealthCare Alliance Group, LLC.; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life and AD&D insurance

401(k) retirement plan with profit sharing

Paid time off and holidays

Job summary

A medical communications company is seeking a Project/Account Manager to lead project management and delivery of medical communications initiatives. The role involves serving as the primary client contact, managing timelines and budgets, and collaborating with cross-functional teams. Ideal candidates should have 3-5 years of experience in the field, strong communication skills, and project management expertise. This position offers the flexibility of being 100% remote or hybrid options.

Qualifications

• 3-5 years of relevant professional or agency experience, preferably in medical communications, medical education, or related environments.
• Strong communication and relationship-management skills with internal teams and external clients.
• Independent management of complex projects from start to finish.

Responsibilities

• Lead assigned projects from initiation through completion.
• Serve as primary client contact for assigned projects.
• Develop and maintain project timelines, status reports, and tracking tools.

Skills

Project management

Communication skills

Budget management

Risk assessment

Microsoft Office proficiency

Education

Bachelor’s degree in Communications, Marketing, Business or related field

Job description

HealthCare Alliance Group, LLC is an innovative, full-service medical communications company dedicated to improving patients’ lives. We foster a collaborative, supportive team environment that encourages professional growth and excellence in client service.

We are seeking a Project/Account Manager to lead the day-to-day management and successful delivery of medical communications projects, including advisory boards, publications, clinical posters, speaker programs, patient materials, and events. You will serve as the primary client contact for assigned projects, manage timelines, budgets, and cross-functional teams, and ensure high-quality, compliant, and timely execution from start to finish.

The corporate office is located in Voorhees, New Jersey, just outside of Philadelphia. The role can be 100% remote, or partial in office, if desired.

Requirements

Project Coordination & Execution

• Lead assigned projects from initiation through completion (examples include exhibit booths, patient materials/programs, advisory boards, roundtables, teleconferences/webcasts, publications, clinical posters, monographs, newsletters, KOL activities, speakers’ bureaus, case studies, speaker training).
• Ensure delivery meets client expectations, timelines, and budgets.
• Develop and maintain project timelines, status reports, and tracking tools.
• Conduct project launch meetings, coordinate ongoing activities, and manage close-out processes.
• Delegate tasks and coordinate workflow to ensure timely, compliant completion.
• Identify, assess, and proactively address risks, issues, and scope changes.

Client & Account Management

• Serve as primary client contact for assigned projects; manage day-to-day communication and expectations.
• Lead project status calls, prepare agendas, updates, and action items.
• Respond to client questions and feedback professionally, escalating issues when necessary.
• Build and maintain strong working relationships with clients, faculty, and external stakeholders.

Cross-Functional Collaboration

• Coordinate internal and external resources for successful project execution.
• Collaborate with Medical Strategy, Editorial, Creative, Meeting, IT & Web, Fulfillment, and Accounting teams.
• Manage external vendors and freelance partners for logistics, production, and content development.

Budget & Financial Management

• Develop, monitor, and manage project budgets aligned with approved scopes.
• Track financials and forecast project spend in collaboration with finance/accounting.
• Partner with internal teams to manage vendor costs and reconcile project financials.
• Mentor and support junior team members (Associate Project Managers, Project Coordinators).
• Provide guidance, delegation, and constructive feedback to support professional growth and project efficiency.

Additional Responsibilities

• Support engagement with faculty and Key Opinion Leaders (KOLs) as needed.
• Travel up to 20%, including nights/weekends.
• Perform other duties as assigned to support client and organizational goals.

Skills & Experience

• Independent management of complex projects from start to finish.
• Strong communication and relationship-management skills with internal teams and external clients.
• Budgeting, timeline, and project reporting expertise.
• Risk identification, prioritization, and multi-project management.
• High attention to detail and strong organizational skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).

Education & Experience

• Bachelor’s degree preferred (Communications, Marketing, Business, or related field); relevant experience may be considered in lieu of a degree.
• 3-5 years of relevant professional or agency experience, preferably in medical communications, medical education, or related environments.

Why Join Us?

• Medical, Dental, and Vision Insurance
• Life and AD&D insurance
• Short- and long-term disability insurance
• Voluntary insurance plans
• 401(k) retirement plan with profit sharing
• Employee Assistance Program (EAP)
• Reduced summer hours (Memorial Day to Labor Day)
• Paid time off and paid holidays
• Professional work environment promoting personal development and team growth
• Discounted ticket service for shows, sporting events, movies, and more