Project Account Manager

Mederi Digital; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health coverage

401(k) with match

Unlimited vacation

Remote-first

Home office stipend

Annual courses stipend

Paid parental leave

Equity

Job summary

Mederi Digital is seeking a Project Account Manager for client services on a remote, US-based team. You own the client relationship and project plan from kickoff through launch and ongoing care, coordinating design and development to keep builds on time and budget.

You’ll run kickoff calls and status updates, manage timelines and scope, and chase content and approvals while maintaining clear communication with busy practice owners. This role is full-time and remote-first.

Qualifications

• 3+ years in account or project management.
• Excellent written and verbal communication; you make complex things simple.
• Strong organization and follow-through across many moving projects at once.
• Comfort partnering closely with designers and developers.
• A calm, service-minded approach with busy, non-technical clients.

Responsibilities

• Own the day-to-day client relationship, from kickoff through launch and ongoing care.
• Build and manage project timelines, scope, and deliverables across design and development.
• Run kickoff calls, status updates, and review sessions that keep clients informed and confident.
• Coordinate the internal team so work stays on schedule and on scope.
• Chase content, assets, and approvals so projects never stall.
• Spot risks early and keep every build on time and on budget.

Skills

Account management

Project management

Client relationship

Written communication

Verbal communication

Tools

Webflow

PM tools

Job description

Client Services Remote (US) Full-time $90,000 - $120,000

Mederi Digital is a white-glove healthcare web design studio building ADA-accessible, HIPAA-aware websites for practices. As Project Account Manager, you own the client relationship and the project plan from kickoff through launch and into ongoing care. You keep builds moving, communicate clearly with busy practice owners, and make sure nothing slips between design, development, and go-live.

What you'll do

• Own the day-to-day client relationship, from kickoff through launch and ongoing care.
• Build and manage project timelines, scope, and deliverables across design and development.
• Run kickoff calls, status updates, and review sessions that keep clients informed and confident.
• Coordinate the internal team so work stays on schedule and on scope.
• Chase content, assets, and approvals so projects never stall.
• Spot risks early and keep every build on time and on budget.

What we're looking for

• 3+ years in account or project management, ideally at an agency or studio.
• Excellent written and verbal communication; you make complex things simple.
• Strong organization and follow-through across many moving projects at once.
• Comfort partnering closely with designers and developers.
• A calm, service-minded approach with busy, non-technical clients.

Nice to have

• Experience with healthcare or other regulated, trust-sensitive clients.
• Familiarity with web design and development workflows (Webflow, project management tools).
• A working understanding of accessibility and privacy basics.

Comprehensive health coverage for you and your dependents, with the company covering the majority of premiums.

401(k) with match

Save for the future with a company matching contribution from day one.

Unlimited vacation

Take the time you need to do your best work, with a minimum we actually encourage you to hit.

Remote-first

Work from anywhere in the US. We are async-friendly and built for focus, not busywork.

Home office stipend

A budget to set up a workspace that works for you, plus a monthly connectivity allowance.

An annual stipend for courses, books, and conferences so you keep growing.

Paid parental leave

Meaningful, fully paid leave to be present for your growing family.

Meaningful equity

Early team members share in the upside of what we are building together.

Mederi Sentinel Equal Opportunity Statement

Mederi Sentinel is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. The information below is used only for anonymous reporting. Providing it is completely voluntary, it is kept confidential, and it will not be used in the hiring decision.

If you believe you belong to any of the categories of protected veterans listed below, you may indicate it. This employer requests this information to measure the effectiveness of its outreach and recruitment of protected veterans under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). A disabled veteran, a recently separated veteran (within 36 months of discharge), an active duty wartime or campaign badge veteran, and an Armed Forces service medal veteran. Your answer is voluntary and confidential.

We are committed to equal opportunity and to being inclusive of people with disabilities. Completing this is voluntary, and whatever you choose will not be used against you in any way. You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment. Disabilities include, but are not limited to, blindness, deafness, cancer, diabetes, epilepsy, autism, cerebral palsy, HIV/AIDS, schizophrenia, muscular dystrophy, bipolar disorder, major depression, post-traumatic stress disorder (PTSD), obsessive compulsive disorder, impairments requiring the use of a wheelchair, and intellectual disability.

Need a reasonable accommodation for any part of the application or interview process? Email [e-mail] and we will help.