Programmer Analyst 5 #1066454

Fasttek; Lansing (MI); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical and Dental

Vision

PTO Program

Long Term Disability

Life Insurance

401(k) with matching

Job summary

FastTek Global is seeking a seasoned Salesforce Developer for the Michigan Enterprise Contact Center. The role focuses on designing, developing, and deploying Salesforce-based CRM solutions, including Service Cloud and Health Cloud, leveraging Apex, LWC, Visualforce, and integration with REST APIs.

You will drive technical requirements with stakeholders and own release cycles. The ideal candidate has 6+ years of Salesforce experience, hands-on coding skills across Salesforce stack, and

Qualifications

• Hands-on Salesforce development including Apex, Visualforce, LWC, Aura, HTML5, and JavaScript.
• Experience with Service Cloud/Health Cloud.
• Experience with REST APIs and SSO implementations.
• Familiarity with Salesforce DevOps lifecycle (CI/CD).

Responsibilities

• Develop and customize Salesforce solutions for CRM needs.
• Define technical requirements with stakeholders and translate into technical designs.
• Own release cycles and deploy updates across environments.
• Ensure security guidelines and high-performance architecture across platforms.

Skills

Salesforce

Apex

Visualforce

Lightning Web Components

Aura

HTML5

JavaScript

Service Cloud

SFDX

REST APIs

SSO

Azure DevOps

Education

Salesforce Platform Developer I

Salesforce Administrator

Tools

Azure DevOps

SFDX

Job description

Lansing, Michigan Programmer Analyst 5 #1066454

Job Description:

As a Salesforce Developer, you'll be comfortable with the development, design, and implement customizable solutions within Salesforce based upon CRM needs for the Michigan Enterprise Contact Center team at the Department of Technology, Management, and Budget.

Responsibilities for this position include but are not limited to:

• Hands-on CRM development supporting crisis call workflows for the MICAL (Michigan Crisis Line), including coding and delivering user stories
• Work with colleagues, customers, and end users to define technical requirements for new projects and any future enhancements.
• Ensure that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client’s long-term strategy.
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
• Has overall technical responsibility for the technical aspects of the project environments
• Compile internal development guidelines/standards for the development team and ensure the team is following those standards.
• Collaborating with Developers for other systems in order to integrate across the business.
• Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
• Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
• Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations.
• Excellent written and verbal communication skills.

Salesforce:

• Strong knowledge and working experience in Service Cloud and Experience Cloud.
• Participation in each phase of full Salesforce.com lifecycle implementations
• In-depth understanding of the capabilities and constraints of the Salesforce
• Strong hands‑on experience in writing Apex programming, Visual force pages, Apex triggers, Aura Components, and lightning web components.
• Knowledge in implementing solutions using configurations(no‑code) such as Flows, process builders, and workflow Rules, etc.
• Work with technical managers, architects, and business stakeholders in gathering requirements and driving the team to implement technical solutions.
• Hands‑on experience with integrating Salesforce with cloud‑based applications and on‑premises applications using standard and custom REST APIs
• Good Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML, etc.)
• Hands‑on experience in implementing various authentication protocols(oAuth) to integrate 3rd party applications.
• Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.
• Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development
• Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce technology efforts.
• Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform
• Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
• Support SFDX development, branch management, merging, and code deployment activities using Azure DevOps build CI/CD process.
• Identification of risks and issues from a technical perspective.

The successful candidate will be a self‑motivated individual, who can work under dynamic conditions and within deadlines.

Required Qualifications:

• Demonstrated hands‑on experience with Salesforce, including SFDX and the Salesforce Development Lifecycle
• 6+ years of strong Salesforce development experience
• 4+ years of experience developing within the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), Aura, HTML5, and JavaScript
• 5+ years of experience working with Service Cloud and/or Health Cloud
• 3+ years of hands‑on experience with Salesforce Lightning, including LWC
• 2+ years of experience with API integrations and Single Sign‑On (SSO) implementations
• Experience using Microsoft Azure DevOps or comparable tools for requirements tracking, CI/CD, or release management
• Exposure to data migration and/or cloud integration projects
• Salesforce Certified Platform Developer I and Salesforce Certified Administrator

Preferred Qualifications:

• Salesforce Certified Platform Developer II
• Additional experience that is beneficial but not required, including:
• Experience with Conga and Drawloop
• Familiarity with governmental processes and compliance, including prior experience working with FedRAMP‑compliant tools and environments

Additional Info:

At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.

We have been doing this with pride, dedication and plain, old‑fashionedhard work for 24 years!

FastTek Global is a financially strong, privately held company that is 100% consultant and client focused.

We’ve differentiated ourselves by being fast, flexible, creative and honest.

Throw out everything you’ve heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start‑up companies.

Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!

AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at [e-mail].