PROGRAMMER ANALYST

San Jose-Evergreen Community College District; San Jose (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A public educational institution in California is seeking a Programmer Analyst to provide technical support for various functional areas, including finance and human resources. The role encompasses business process analysis, system maintenance, and user training. Candidates should be skilled in SQL, JavaScript, and .NET programming. This position offers a structured workweek and an opportunity to enhance user competence across the institution.

Qualifications

• Proficiency in business process analysis and design principles.
• Experience with SQL, JavaScript, and .NET environments.
• Ability to communicate technical issues effectively.

Responsibilities

• Provide technical support for business application maintenance.
• Consult with users to gather process requirements and objectives.
• Perform software installation, configuration, and troubleshooting.
• Assist in developing training for users on applications.

Skills

Business process analysis

SQL

JavaScript

.NET programming

Interpersonal communication

Job description

POSITION SUMMARY

POSITION SUMMARY
The Programmer Analyst reports to the Director, Enterprise Application Service at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday - Friday, 8:00 a.m. - 5:00 p.m.
A position represented by CSEA (California School Employees Association), Chapter 363.

POSITION PURPOSE

POSITION PURPOSE
Under the direction of the Director of Enterprise Application Services or assigned administrator, the Programmer Analyst provides technical, procedural and process support for assigned functional area including but not limited to finance, human resources, student and financial aid, etc. The position is responsible for business process analysis and maintenance of district-wide software systems, and provides technical training and support to users in assigned areas. Incumbents in this position assist in the design, support and development of applications in a structured relational database and networked application environment using project management principles and software development life cycle processes.

DUTIES AND RESPONSIBILITIES

1. Perform maintenance, implementation, support and testing duties involving multiple platforms and technologies for assigned functional areas.
2. Consult with users to determine business process requirements and objectives and to identify problems in existing programs and systems; discuss projects and feasibility of programming projects.
3. Perform installation and configuration of software packages; confer with other staff as needed to resolve application, system and/or network conflicts.
4. Participate in the review and documentation of processes and procedures regarding requirements, organization and flow of data, methods, forms and reports.
5. Provide support to assigned functional areas for data standards, software updates, testing and reporting requirements (such as the State MIS report, data warehouse, etc.).
6. Maintain and support applications and respond to routine customer calls and requests for application support and modifications; elevate appropriately for further technical support which may include interacting with vendors.
7. Assist with the development, preparation or modification of technical manuals, user documentation and operational procedures.
8. Train and support users in the use of new or existing applications; encourage technological competence and confidence throughout the institution.
9. Perform related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of

1. Principles and techniques of business process analysis and design.
2. Elements of systems and procedure analysis.
3. Principles of program design, coding, testing and implementation.
4. SQL, JavaScript and .NET programming environments.
5. Principles of operations of computer technology and telecommunications.
6. Database functions and data structure.
7. Interpersonal relationship techniques.
8. Software development life cycle and principles of programming, testing and implementation.
9. Principles of training, support, and services to end-users.

Skills and Ability to

1. Analyze business processes, evaluate alternatives and devise cost-efficient, user-friendly solutions.
2. Establish and maintain cooperative and effective working relationships with others.
3. Understand multiple database structures and business process workflow.
4. Organize, plan and complete application projects within District quality standards.
5. Communicate technical application issues effectively to non-technical parties orally and in writing.
6. Prioritize and manage assigned projects by work schedules and task timelines.
7. Work with attention to detail and independently with minimum supervision.