Programme Manager

Apex Group Ltd (UK Branch); Reston (VA); On-site; USD 110,000 - 165,000; Full time

Job summary

Apex Group Ltd. is seeking aProgramme Manager in the Change Management function to lead end-to-end delivery of complex client-facing programmes. You will coordinate cross-functional teams, onboard new clients or transition funds administration services, and ensure projects meet agreed objectives.

Role requires exceptional stakeholder management, experience in Asset Servicing, and ability to operate in fast-paced environments with pragmatic decision-making.

Qualifications

• Experience managing complex programmes in financial services/asset servicing.
• Excellent stakeholder management and ability to engage senior leadership.
• Proven ability to deliver cross-functional programmes across multiple projects.

Responsibilities

• Own end-to-end delivery of one or more complex programmes with scope, time and cost adherence.
• Translate objectives into delivery plans with milestones, dependencies, risks and ownership.
• Lead and coordinate multiple project managers and workstream leads, providing direction and support.

Skills

Stakeholder management

Programme delivery

Asset Servicing knowledge

Delivery methodologies

English fluency

Tools

Azure DevOps

MS Project

Jira

Job description

Overview

The Apex Group was established in Bermuda in 2003 and is one of the world’s largest fund administration and middle office solutions providers. Our business reaches globally, services locally and provides cross-jurisdictional capabilities to clients. We emphasise delivering value through a dedicated team across offices worldwide.

At Apex Group, we focus on empowering employees, developing unique skills, and supporting career growth. We aim to enable you to be at the top of your game while turning big ideas into industry-changing realities.

APEX FUND SERVICES

Functional Title: Programme Manager

Department: Change Management

Employment Type: Permanent

About Apex

Apex Group Ltd., established in Bermuda in 2003, is a global financial services provider with 50 offices worldwide and 12,000 employees following announced acquisitions. Apex delivers services to asset managers, capital markets, private clients and family offices.

The group offers a broad range of services including fund services, digital onboarding and bank accounts, depositary, custody and super ManCo services, business services including HR and Payroll, and ESG Ratings and Advisory for private companies. Apex seeks bright, articulate, and numerate employees who are prepared to innovate and work hard.

Every employee contributes to Apex’s growth, with the global platform enabling career development across paths and specialisms.

The Hiring Team

We are looking for a Programme Manager to join the Change Management function, reporting to the relevant Portfolio Lead / Head of Practice.

Role focus: end-to-end delivery of client-facing, complex programmes of work. This includes onboarding new clients or transitioning funds administration services from existing providers, remediation projects, onboarding to extended Apex services, or service enhancements. You will translate senior-level intent into executable plans, maintain delivery grip, build client confidence, and ensure outcomes meet agreed objectives.

Accountability: Manage the programme or multiple workstreams within a programme under a Programme Director, defining and controlling projects/workstreams, coordinating delivery teams, managing dependencies and risks, and providing clear reporting to senior stakeholders. The role requires comfort with pace, pragmatic decision-making, and applying governance proportional to the need.

The practice team is located across UK (London), Ireland (Dublin), Bulgaria (Sofia), South Africa (Cape Town) and India (Pune, Mumbai, Bangalore). Apex operates a 5-day office working policy.

Key duties and responsibilities

• Own the end-to-end delivery of one or more complex programmes, ensuring outcomes align with scope, time and cost parameters.
• Translate high-level objectives into clear delivery plans with defined milestones, dependencies, risks and ownership.
• Lead and coordinate multiple project managers and workstream leads, providing direction, challenge and support.
• Maintain clear oversight of programme status, risks, issues and dependencies, escalating early where required.
• Act as the primary point of contact for senior stakeholders, providing clear updates on progress and delivery confidence.
• Act as the primary point of contact for large Corporate Clients, providing clear updates on progress and delivery confidence.
• Apply appropriate delivery methodologies (waterfall, agile or hybrid), using pragmatism rather than rigid adherence to frameworks.
• Ensure programme governance is proportionate and supports delivery.
• Manage programme-level resourcing, addressing capacity constraints and skill gaps with Practice and Portfolio Leads.
• Drive resolution of delivery blockers, coordinating across technology, operations, risk, compliance and business teams as needed.
• Capture and apply lessons learned to improve future delivery.

Experience and skills

• Exceptional stakeholder management skills with the confidence to engage, challenge and influence at senior levels.
• Experience in the Asset Servicing/Management sector of Financial Services; familiar with typical operating models in this space.
• Proven experience delivering complex programmes spanning multiple projects and stakeholders.
• Strong background in project and programme delivery within technology and/or business change environments.
• Experience in high-ambiguity, fast-paced environments with competing priorities.
• Ability to maintain delivery grip under pressure and make pragmatic decisions with incomplete information.
• Solid understanding of delivery disciplines across waterfall and agile approaches, with the ability to apply what works.
• Experience managing programme-level risks, dependencies and resourcing constraints.
• Excellent organisational skills and attention to detail while maintaining focus on the bigger picture.
• Clear, concise verbal and written communication skills.
• Ability to work independently, take ownership and operate with minimal supervision.
• Fluent in English (spoken and written).

Nice to have

• Experience with Corporate Clients in Financial Services, or related sectors.
• Exposure to large-scale onboarding, migration or integration programmes.
• Familiarity with common project and portfolio tooling (e.g., Azure DevOps, MS Project, Jira).

Additional information

We are an equal opportunity employer and ensure no applicant is subject to less favourable treatment on grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, dependants, or disability. Hiring decisions are based on skills, qualifications and experience.

We measure success by delivering great products and services and by positive impact on people, society and the planet. For information on our CSR commitment, please note the policy.

Please submit your application (with CV and cover letter) to the dedicated email address.

Disclaimer: Unsolicited CVs sent by recruitment agencies will not be accepted. Apex operates a direct sourcing model and will engage with exclusive recruitment partners as needed.