Programmatic Account Manager- Supply

Broadsign Careers; Remote (OR); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking global tech leader as a Programmatic Account Manager, Supply! This remote role offers you the chance to support media owners in North America, ensuring their success with the innovative Broadsign Reach platform. You'll be pivotal in onboarding new publishers, advising on pricing strategies, and enhancing user experience through education and support. With a commitment to growth and collaboration, this dynamic opportunity allows you to thrive in a fast-paced environment where your contributions truly matter. If you're passionate about programmatic advertising and eager to make an impact, this is the perfect role for you.

Benefits

Health Care Coverage

$500 Annual Wellness Fund

3 Weeks Paid Vacation

401k Matching

Transportation Reimbursement

Parental Leave Salary Supplement

Training & Development Opportunities

Qualifications

• Experience in Programmatic Ad Ops or Account Management is essential.
• Strong understanding of digital programmatic ecosystem and SSP integration.

Responsibilities

• Support media owners during onboarding to the Reach platform.
• Manage inventory and provide market education to publishers.
• Collaborate with internal teams and troubleshoot issues.

Skills

Programmatic Ad Ops

Account Management

Customer Service

Analytical Skills

Problem-Solving

Collaboration

Training and Education

Tools

Broadsign Reach

DSPs

Job description

Are you looking to join a Global Tech leader?

Then we have an exciting opportunity for you as a remote employee in the US (East Coast)!

About us

Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world. Come light up the world as a Programmatic Account Manager, Supply!

This is a remote position within the USA where you will support our businesses in North America.

What to expect:

As a Programmatic Account Manager, Supply Side, your main responsibilities are to ensure programmatic success for all publishers connected to Broadsign Reach, through platform education, pricing and deal consultation and troubleshooting triage for your assigned region.

Job Responsibilities:

• Support new media owners in their final steps of onboarding into the Reach platform, including go-live calls, recommending deal strategy, and providing market education.
• Rate new networks that are being onboarded to Reach.
• Be an inventory expert for your region, able to advise media owners on demand trends and competitive pricing strategies.
• Ensure publishers are scoped properly to markets and have their inventory accessible via all relevant buying channels.
• Manage & organize media owner materials (pictures, media kits) for use by internal teams at Broadsign.
• Evangelize media owner offerings and collaborate with internal stakeholders to do so.
• Be a Reach SSP expert. Ensure media owners know how to use the platform and are aware of product enhancements. Capture feedback from media owners about how to improve the platform and share this feedback with the product team.
• Be the initial point of contact for deal & screen troubleshooting and escalate to technical support when necessary.
• Manage publisher user login & access profiles.

What you need to perform in this job:

• Previous experience in Programmatic Ad Ops, Programmatic Trading, or Account Management experience.
• A comprehensive understanding of the digital programmatic ecosystem, specifically Broadsign’s SSP integration with DSPs and/or digital out-of-home (DOOH).
• Experience managing user access and overseeing inventory onboarding.
• Strong customer service skills to support Media Owners.
• Ability to educate and train Media Owners on programmatic advertising and best practices for programmatic activation with DSPs.
• Excellent collaboration skills to work with internal Broadsign teams on Media Owner structural updates.
• Experience in evangelizing new inventory, media kits, photos, and pricing updates to internal sales and account management teams.
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment.
• A solutions-oriented attitude, getting satisfaction from finding optimal solutions to meeting client needs & objectives.
• A flexible, quick, and organized approach to your work; you have the ability to manage multiple tasks and perform well under pressure.
• A natural inclination to be meticulous & thorough, with a positive ‘can-do’ attitude.

What we offer

• Comprehensive Benefits: Health Care coverage provided by employer.
• Wellness: $500 annual Wellness fund for mental/physical health and office-related expenses. Unlimited access to a virtual healthcare platform.
• Paid Time Off: Minimum 3 weeks vacation, plus an additional week off during the holidays, 5 sick/personal days, and 2 volunteer days.
• Retirement Savings: 401k matching (100% match on the first 2% of eligible earnings, and 50% match on deferrals between 2% and 6%).
• Financial Perks: Transportation reimbursement for travel to the office.
• Family Support: Parental leave salary supplement.
• Growth Opportunities: Training & development opportunities with a yearly budget to support professional growth.