Programmatic Account Manager- Supply US (Remote)

Tbwa Chiat/Day Inc; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Programmatic Account Manager to join their remote team. In this dynamic role, you will ensure programmatic success for publishers by providing education, consulting on pricing strategies, and troubleshooting issues. You will be the key point of contact for media owners, helping them navigate the platform and optimize their inventory access. This innovative firm offers a supportive environment with comprehensive benefits, including health care coverage, a wellness fund, and generous paid time off. If you have a passion for programmatic advertising and a solutions-oriented mindset, this opportunity is perfect for you.

Benefits

Health Care coverage

$500 annual Wellness fund

Minimum 3 weeks vacation

401k matching

Transportation reimbursement

Parental leave salary supplement

Training & development opportunities

Qualifications

• Experience in Programmatic Ad Ops or Trading is essential.
• Strong understanding of digital programmatic ecosystem required.

Responsibilities

• Support media owners in onboarding to the Reach platform.
• Advise on demand trends and pricing strategies for publishers.
• Manage media owner materials and troubleshoot issues.

Skills

Programmatic Ad Ops

Programmatic Trading

Account Management

Customer Service

Troubleshooting

Analytical Skills

Problem-Solving

Collaboration

Training Skills

Organizational Skills

Job description

Are you looking to join a Global Tech leader?

Then we have an exciting opportunity for you as a remote employee in the US (East Coast)!

About us

Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world. Come light up the world as a Programmatic Account Manager, Supply!

This is a remote position within the USA where you will support our businesses in North America.

What to expect:

As a Programmatic Account Manager, Supply Side, your main responsibilities are to ensure programmatic success for all publishers connected to Broadsign Reach, through platform education, pricing and deal consultation and troubleshooting triage for your assigned region.

Job Responsibilities:

• Support new media owners in their final steps of onboarding into the Reach platform, including go-live calls, recommending deal strategy, and providing market education.
• Rate new networks that are being onboarded to Reach.
• Be an inventory expert for your region, able to advise media owners on demand trends and competitive pricing strategies.
• Ensure publishers are scoped properly to markets and have their inventory accessible via all relevant buying channels.
• Manage & organize media owner materials (pictures, media kits) for use by internal teams at Broadsign.
• Evangelize media owner offerings and collaborate with internal stakeholders to do so.
• Be a Reach SSP expert. Ensure media owners know how to use the platform and are aware of product enhancements. Capture feedback from media owners about how to improve the platform and share this feedback with the product team.
• Be the initial point of contact for deal & screen troubleshooting and escalate to technical support when necessary.
• Manage publisher user login & access profiles.

What you need to perform in this job:

• Previous experience in Programmatic Ad Ops, Programmatic Trading, or Account Management experience.
• A comprehensive understanding of the digital programmatic ecosystem, specifically Broadsign’s SSP integration with DSPs and/or digital out-of-home (DOOH).
• Experience managing user access and overseeing inventory onboarding.
• Strong customer service skills to support Media Owners.
• Ability to educate and train Media Owners on programmatic advertising and best practices for programmatic activation with DSPs.
• Excellent collaboration skills to work with internal Broadsign teams on Media Owner structural updates.
• Experience in evangelizing new inventory, media kits, photos, and pricing updates to internal sales and account management teams.
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment.
• A solutions-oriented attitude, getting satisfaction from finding optimal solutions to meeting client needs & objectives.
• A flexible, quick, and organized approach to your work; you have the ability to manage multiple tasks and perform well under pressure.
• A natural inclination to be meticulous & thorough, with a positive ‘can-do’ attitude.

What we offer:

• Comprehensive Benefits: Health Care coverage provided by employer.
• Wellness: $500 annual Wellness fund for mental/physical health and office-related expenses. Unlimited access to a virtual healthcare platform.
• Paid Time Off: Minimum 3 weeks vacation, plus an additional week off during the holidays, 5 sick/personal days, and 2 volunteer days.
• Retirement Savings: 401k matching (100% match on the first 2% of eligible earnings, and 50% match on deferrals between 2% and 6%).
• Financial Perks: Transportation reimbursement for travel to the office.
• Family Support: Parental leave salary supplement.
• Growth Opportunities: Training & development opportunities with a yearly budget to support professional growth.