Program Trainer

LanceSoft Inc; Boston (MA); Hybrid; USD 60,000 - 85,000; Full time

Job summary

A leading company is seeking a Program Trainer to facilitate training sessions and improve learning outcomes across various environments. The ideal candidate will possess strong presentation and communication skills, have a solid understanding of adult learning principles, and be capable of delivering engaging training programs. This hybrid position requires flexibility to adapt to the needs of diverse audiences, manage training logistics, and deliver successful training experiences using both in-person and virtual methodologies.

Qualifications

• 3-5 years of experience developing and delivering training.
• Extensive experience training in various settings.
• Experience with project-related tools such as SharePoint and Jira.

Responsibilities

• Facilitate training sessions and manage the learning environment.
• Evaluate participant competency levels and adjust delivery.
• Prepare training materials and manage training schedules.

Skills

Presentation skills

Facilitation skills

Organizational skills

Effective communication skills

Adult learning principles

Education

Bachelor’s degree in a related field

Tools

eLearning tools

Office365

SharePoint

Job description

Title: Program Trainer
Position: Hybrid

The Trainer must be a skilled facilitator, able to communicate clearly and concisely with diverse audiences, in both oral and written contexts, and should be comfortable giving and receiving feedback.
Specific Duties
Trainers will have a solid understanding of adult learning principles with the ability to apply them in a training setting, strong presentation and facilitation skills, well-developed communication skills both oral and written, superb organizational skills, keen attention to detail, and the ability to identify inefficiencies and recommend training solutions to improve learning outcomes.
Required Skills
• Extensive experience training in a variety of settings within all levels of an organization.
• Excellent presentation, facilitation, and questioning skills, with an ability to create a positive learning environment, convey objectives clearly, encourage and motivate trainees, and ensure learning outcomes.
• Familiarity with adult learning principles and instructional design.
• Able to skillfully manage the learning environment, evaluate participant competency levels or varying levels of knowledge and skill and adjust delivery to ensure needs of classroom are met and course objectives are achieved.
• Experience with creating and managing a training schedule, preparing training materials and coordinating location, room, and equipment logistics prior to each training session.
• Experience monitoring enrollment, tracking attendance, administering end of class assessments and reporting on participant satisfaction, and learning outcomes.
• Experience reviewing and evaluating training materials and sessions and providing constructive feedback to improve the quality and effectiveness of learning outcomes.
• Effective communication skills (oral and written) with the ability to interact effectively with all levels.
• Experience delivering training using various methodologies (classroom, one-on-one, small and large groups, virtual/Zoom).
• Demonstrated experience with eLearning tools such as Captivate, Camtasia, Snagit, Storyline.
• Demonstrated experience and competency using computer-based and collaboration tools including Office365 (Word, Excel, Power Point, Visio, Outlook), MS Teams, and SharePoint.
• Able to work independently, process quickly, prioritize activities and operate flexibly to meet the dynamic needs of the team.
• Travel to different state agencies, within the Commonwealth, may be needed.
• Successful candidates will have an energetic, can-do approach to work and are individuals who track and follow up on tasks independently, who seek out additional work, and who recommend ways to improve upon current activities and systems.

Preferred Skills:
• Experience in providing training for users undergoing significant business process change because of an IT system upgrade or replacement project.
• Demonstrated experience with multimedia and instructional design tools such as Captivate, Camtasia, and Snagit.
• Experience with project-related tools such as SharePoint, Jira, and Confluence
• Training experience in large organizations with the following Financials characteristics: o Sophisticated Chart of Accounts to support budget controls and reporting across multiple units or organizations
o GAAP reporting
o Federal Grants Management
o Project Management
o Asset and Inventory Tracking and Management
o Procurement and Contracting
o Billing and Accounts Receivable
o Data Reporting and Analytics.
Minimum Entrance Requirements:
A Bachelor’s degree in a related field with 3 - 5 years of experience developing, delivering, and evaluating training materials and conducting training in a large-scale organization.



EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.