Program Team Lead

IHA; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

403B with employer match

PTO

Medical, Dental, Vision

Life Insurance

Paid Holiday Days

Job summary

Garden View Manor Comprehensive Personal Care Home seeks a Team Lead to provide clinical direction and administrative support for adults living with complex mental health needs. The role partners with PCH Supervisors to optimize program performance and ensure high-quality care, including direct resident support as needed.

The position requires a Bachelor’s or higher with related experience, plus required certifications and clearances.

Qualifications

• Bachelor’s degree or higher with related experience, or equivalent combinations.
• Must obtain and maintain DPW Medication Train the Trainer certification.
• Pre-employment drug screening and background clearances are required.

Responsibilities

• Provide clinical direction and administrative support to staff within the program.
• Monitor quality assurance in treatment, direct care services, and resident satisfaction.
• Promote efficient workflows and ensure task completion across the team.
• Foster open communication among staff, residents, families, external providers, and community partners.
• Oversee the coordination and integration of care and services for residents.
• Administering medications and supporting resident health and wellness activities.

Skills

Clinical leadership

Team coordination

Medication administration

Education

Bachelor’s degree

Associate’s Degree

High School Diploma/equivalent

Tools

DPW Medication Train the Trainer certification

Valid Driver’s license

Act 33/34/73 clearances

Job description

REQUIREMENTS

Bachelor’s degree + 3 years of related experience OR Associate’s Degree + 4 years of related experience OR a High School Diploma/equivalent + 9 years of related experience.

Employment Type

Full time

Shift

Evening Shift

Description

REQUIREMENTS: Bachelor’s degree + 3 years of related experience OR Associate’s Degree + 4 years of related experience OR a High School Diploma/equivalent + 9 years of related experience. Must obtain and maintain DPW Medication Train the Trainer certification. Valid Driver’s license and the ability to operate an organizational vehicle. Act 33/34/73 clearances. Pre-employment drug screening.

SCHEDULE

(non-exempt/hourly position)

4 day work week

Tuesday 2pm - midnight

Thursday, Friday & Saturday 2pm - midnight

37.5 hours a week, may vary according to program need and needs of persons served.

GREAT BENEFIT PACKAGE: (Benefits start Day 1 of employment)

• 403B with employer match
• Paid Time Off (PTO)
• Medical, Dental, Vision
• Life Insurance
• Paid Holiday Days

Plus more…

ABOUT THE ROLE

The Team Lead at Garden View Manor Comprehensive Personal Care Home provides individualized, long-term support for adults living with severe mental illness. Works closely with the Personal Care Home (PCH) Supervisors to optimize program performance and ensure the delivery of quality care. This role combines clinical oversight with administrative leadership and includes direct support for residents as needed.

Key Responsibilities

• Provide clinical direction and administrative support to staff within the program.
• Monitor quality assurance in treatment, direct care services, and resident satisfaction.
• Promote efficient workflows and ensure task completion across the team.
• Foster open communication among staff, residents, families, external providers, and community partners.
• Oversee the coordination and integration of care and services for residents.

Provide Direct Support Services, Including

• Administering medications.
• Assisting with meal services.
• Supporting resident health and wellness activities.

ABOUT PITTSBURGH MERCY

We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our Mission Is To Be a Compassionate, Transforming Presence Within Our Communities. We Reach Out To Offer Help – And Hope – To People Who Are Experiencing

• Mental illness and substance abuse
• Physical health needs
• Intellectual disabilities
• Traumatic events or circumstances, including homelessness + abuse

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.