Program Support Technician (Health Services): Virginia Correctional Center for Women #00148

Virginia Department of Corrections; Virginia (MN); On-site; USD 39,000 - 55,000; Full time

Job summary

The Virginia Department of Corrections seeks a Program Support Technician (Health Services) at the Virginia Correctional Center for Women to provide essential health services unit support and maintain records and databases. The role involves scheduling, documentation, and coordination of medical activities for inmates while adhering to medical protocols.

Candidates should have strong administrative skills, experience with medical terminology, and the ability to interpret legal or institutional

Qualifications

• Ability to research and analyze data to reach logical conclusions and prepare routine reports.
• Experience providing customer service and administrative support including word processing, filing and related duties in a professional office setting.

Responsibilities

• Provides administrative and programmatic support to the Health Services Unit (HSU).
• Updates and maintains records, files, and automated databases.
• Maintains institutional health records in accordance with procedures and medical protocols.
• Assists with scheduling health and therapy sessions and/or programs for inmates.
• Prepares copies of relevant documentation, maintains files, emails documentation, and answers telephone calls for the Medical Unit.
• Assignments to other duties or locations may be necessary to meet clinical and administrative needs.

Skills

Data analysis

Customer service

Administrative support

Word processing

Filing

Job description

Title: Program Support Technician (Health Services): Virginia Correctional Center for Women #00148

State Role Title: Admin and Office Spec III

Hiring Range: $38,807- $54,617

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location: Virginia Corr Ctr For Women

Agency Website: https://vadoc.virginia.gov/job-opportunities/

Recruitment Type: General Public - G

Job Duties

• Provides administrative and programmatic support to the Health Services Unit (HSU) in support of the unit and agency mission.
• Updates and maintains records, files, and automated databases.
• Maintains institutional health records in compliance with Institutional Operating Procedures and medical protocols.
• Assists with scheduling health and therapy sessions and/or programs for inmates.
• Prepares copies of relevant documentation, maintains files, emails documentation, and answers telephone calls for the Medical Unit.
• Assignments to other duties or locations may be necessary to meet the clinical and administrative needs of the Department.

Minimum Qualifications

• Demonstrated ability to research and analyze data in order to reach logical conclusions and prepare routine reports
• Experience providing customer service and administrative support to include word processing, filing, and other related duties in a professional office setting

Additional Considerations

• Demonstrated ability to read and interpret legal documents and release/discharge documents
• Administrative experience in a healthcare, criminal justice, court, or law office setting
• Previous clerical experience in a medical environment
• Working knowledge of medical terminology and experience with medical records
• Demonstrated ability to set up and maintain automated and manual filing systems

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.

Contact Information

Name: Annalise Zambito

Phone: [phone]

Email: Applications submitted via email not accepted

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.