Program Support Technician

Virginia Department of Environmental Quality; Salem (VA); Hybrid; USD 35,000 - 45,000; Full time

Job summary

The Virginia Department of Environmental Quality is seeking a Program Support Technician to deliver technical and administrative support to the regional office. This readvertisement emphasizes a hybrid work arrangement with in-office and telework options, and candidates must be able to work from Virginia.

Responsibilities include assisting clients, word processing, processing correspondence, maintaining compliance and files, administering FOIA activities, and supporting regional duties such as

Qualifications

• Experience with office practices and procedures.
• Proficiency in word processing and report preparation.
• Knowledge of database operation and management; PC skills.
• Strong oral and written communication abilities including grammar and punctuation.
• Ability to perform a variety of secretarial and administrative support tasks.

Responsibilities

• Assist clients and provide word processing and correspondence handling.
• Maintain compliance and files; administer FOIA activities.
• Support regional administrative duties, including vehicle use logs as needed.
• Perform database management and generate status/compliance reports.
• Provide customer assistance via telephone and email queries.

Skills

Office practices & procedures

Word processing & report prep

Database operation & management

Oral & written communication

Secretarial and support functions

Job description

Job Description
The Program Support Technician will provide a variety of technical and administrative support services to the assigned regional office within DEQ. This recruitment is a readvertisement. Applicants who applied under the previous recruitment do not need to submit a new application and will remain under consideration for this position, provided they remain eligible. Please note this position follows a hybrid work schedule to include both in-office and telework. Candidates must be able to work from the assigned work location in Virginia.

Hiring Range: $35,012 - $45,000
Full Time or Part Time: FULL TIME
Additional Detail
Job Description
The Program Support Technician will provide a variety of technical and administrative support services to the assigned regional office within DEQ. This recruitment is a readvertisement. Applicants who applied under the previous recruitment do not need to submit a new application and will remain under consideration for this position, provided they remain eligible. Please note this position follows a hybrid work schedule to include both in-office and telework. Candidates must be able to work from the assigned work location in Virginia.
Responsibilities
The primary responsibilities will include assisting clients, providing word processing services, processing both incoming and outgoing correspondence, maintaining compliance, and files. This position also administers FOIA activities within the region and may support other regional administrative duties, as needed, such as vehicle use logs. Performs database management by maintaining regional databases. Provides periodic status and compliance reports from Agency databases within time allotted by agency and regional policy. Provides customer assistance by handling telephone and email queries.
Qualifications

• Working knowledge of office practices and procedures.
• Knowledge of and experience with word processing and report preparation using computers.
• Working knowledge of database operation and management, personal computer operations (word processing; spreadsheet; database software).
• Demonstrated effective oral and written communication skills to include proper spelling, grammar, and punctuation.
• Demonstrated ability to perform a wide variety of secretarial and support functions.

About Us
The Virginia Department of Environmental Quality (DEQ) is the primary environmental permitting agency in the Commonwealth of Virginia. It is responsible for administering laws and regulations related to air quality, water quality, water supply, renewable energy, and land protection. Through the dedication and work of over 800 employees across six regional offices and the Central Office in Richmond, DEQ issues permits, conducts monitoring and inspections, and enforces the law.