Program Support Specialist - Housing & Client Services

BRIDGEWAY BEHAVIORAL HEALTH SERVICES; Elizabeth (NJ); On-site; USD 27,000 - 39,000; Full time

Job summary

Bridgeway Behavioral Health Services in Elizabeth, NJ, is seeking a Program Support Specialist to join the Union PATH program. The role focuses on providing program support, coordinating housing services, and serving as a first point of contact for clients and providers.

Responsibilities include data entry, reporting, and coordination with housing authorities, ensuring timely recertifications, and supporting a trauma-informed, client-centered office environment.

Qualifications

• Associates degree in Psychology, social work, or counseling related field.
• A minimum of two years administrative work experience.
• Proficiency with office software and data entry is preferred.

Responsibilities

• Provides program support and facilitates communication among team members and people served.
• Manages administrative tasks, housing support duties, and data entry as assigned.
• Handles intake information and warm handoffs to Bridgeway programs for clients and families.
• Maintains HMIS data and prepares monthly/quarterly reports as required.
• Tracks housing recertifications, authorizations, and related documentation.
• Coordinates with housing authorities and the Union PATH team for service matching.

Skills

Administrative experience

Communication skills

Customer service

Education

Associates degree in Psychology, social work, or counseling related field

Job description

Bridgeway Behavioral Health Services in Elizabeth, NJ, is seeking a Program Support Specialist to join the Union PATH program. The role focuses on providing program support, coordinating housing services, and serving as a first point of contact for clients and providers.

Responsibilities include data entry, reporting, and coordination with housing authorities, ensuring timely recertifications, and supporting a trauma-informed, client-centered office environment.