PROGRAM SUPPORT SPECIALIST, DAY SERVICES

Socket.dev; City of Tonawanda (NY); On-site; USD 29,000 - 33,000; Full time

Job summary

Socket.dev is seeking a Program Support Specialist for a day program in New York. The role focuses on proactive strategies, coaching staff, and ensuring health, safety and well-being of participants.

You will model proactive/reactive strategies and provide programmatic support at the site, collaborating with the Behavior Department and medical staff. Responsibilities include maintaining behavioral health records, updating plans, and assisting in life skills development and community integration.

Qualifications

• Requires a B.A./B.S. or associate degree in psychology or behavior management related field (preferred).
• Minimum 2 years of related experience in behavioral support settings.
• CPR certification required; Behavior Technician Training and Medication certification required.
• Valid NYS driver's license; ability to meet physical requirements.

Responsibilities

• Provide programmatic support for site, staff and participants.
• Monitors documentation and coordinates with Behavior Department on intensive needs.
• Collaborate on supports, behavior plans and updates to staff.
• Review training on behavior plans with staff and senior leadership.
• Support crisis interventions and ensure safety and well-being.
• Maintain records of trainings and monthly meetings; assist in plan development.

Skills

2+ years experience

CPR certification

Behavior Technician Training

Medication certification

NYS Driver's license

eVero DA Logs

Education

B.A./B.S. or Associates Degree in psychology or behavior management related field

Tools

eVero DA Logs

Job description

Hourly Pay Range: $21.00-$24.00

Shift:Monday-Friday Days

The Program Support Specialist at day program should emphasize proactive strategies and respond to needs of each individual. The Program Support Specialist will be responsible for coaching staff to work on skills in a functional setting. Model for staff the proactive and reactive strategies. Provide programmatic support to the site, staff and participants. Ensure the health, safety and well-being of individuals.

ESSENTIAL FUNCTIONS/RESPONSIBILTIES:

• Provide programmatic support where appropriate for site, staff and participants.
• Provide information and submits and monitors required documentation to Behavior Department on individual requiring more intensive behavior services.
• Provides suggestions and collaboration for ongoing supports and safeguards and behavior plans as needed.
• Reviews training provided by the Behavior Department associated with behavior plans to staff as needed in collaboration with Senior Day Supervisor.
• Initiate communication and update site management on concerns and reporting on follow up.
• Ensuring that the current Behavioral Health Planning and semi-annual review is onsite.
• Ensuring that the Informed Consents and Site Based Restrictions are up to date on an annual basis.
• Ensures fading plans from MMP's/BSP's are being followed and monitored.
• Daily completion and review of eVero DA Logs, Behavior Tracking, Helmet Tracking, Sweeps Tracking and Restrictive Intervention Applications (RIA) and ensures the use of this information to facilitate program planning in compliance with the Department of Behavioral Health Services Policies and Procedures.
• Consults with site BIS to present HRC packets for individuals without active BIS support. Prepares and submits to PD and attends HRC meeting.
• Consult with BIS to ensure all planning is in place for specific site needs.
• Collaborate with team members including SDS, PD, RN to ensure all scripts are updated and available on site.
• Provides assistance with crisis intervention as needed to support the direct care staff.
• Ensures supplies/supports are available as per individualized behavior plan or protocol.
• Attends and participates in general staff meetings, in-service training, monthly support team meetings and other pertinent agency and community program meetings.
• May attend Life Plan meeting as needed.
• Keeping record of all site in-services and trainings.
• Assist in developing Day Habilitation staff action plans that will promote an individual's valued outcome, independence and ability to contribute to the community for all assigned Day Hab individuals as needed.
• Complies with all agency policies and procedures.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

• B.A./B.S. or Associates Degree in psychology or behavior management related field preferred and two years of experience or combination of Education and Human Service Experience.
• Minimum of 2 years related experience.
• Ability to meet physical requirement of the position when performing the following: Standing, walking, sitting, bending stooping, squatting, kneeling and climbing.
• Lifting requirements of 35 lbs.
• Ability to lift and transfer individuals manually and mechanically as required by prescribed program plan.
• Ability to move, reposition and place individual in pieces of equipment.
• Physical agility and ability to react to emergency situation including maintaining Required certifications (i.e. SCIP, CPR)
• CPR certification required.
• Behavior Technician Training required
• Medication certification required.
• Valid NYS Driver's license that meets agency policy.

SUPERVISORY RESPONSIBLITIES

• This job has no supervisory responsibilities