PROGRAM SUPPORT SPECIALIST, DAY SERVICES

Peopleinc; Buffalo (NY); On-site; USD 29,000 - 33,000; Full time

Job summary

Peopleinc is seeking a Program Support Specialist for Day Services in Buffalo, NY. The role focuses on proactive strategies, coaching staff, and ensuring health, safety, and well-being of participants in a day program.

The position requires 2 years of related experience, CPR and Behavior Technician Training, and a valid NYS driver’s license. It is a full-time, day shift with standard daytime hours.

Qualifications

• Bachelor's degree or Associate degree in psychology or related field preferred with two years' experience.
• Minimum of 2 years related experience.
• Ability to meet physical requirements (standing, walking, sitting, bending, stooping, squatting, kneeling, climbing).
• Lift 35 lbs and assist in lifting/transferring individuals.
• CPR certification required.
• Behavior Technician Training required.
• Medication certification required.
• Valid NYS Driver's license required.

Responsibilities

• Provide programmatic support for site, staff and participants.
• Submit and monitor documentation to Behavior Department for individuals needing intensive behavior services.
• Collaborate on supports and safeguarding and behavior plans as needed.
• Review Behavior Department training on staff and behavior plans with Senior Day Supervisor.
• Communicate with site management about concerns and follow-up.
• Ensure current Behavioral Health Planning and semi-annual review is onsite.
• Keep Informed Consents and Site Based Restrictions up to date.
• Monitor fading plans from MMPs/BSPs and ensure adherence.
• Daily review of eVero DA Logs, Behavior Tracking, Helmet Tracking, Sweeps Tracking, and RIA data for planning and compliance.
• Consult with BIS to present HRC packets for individuals without active BIS support and attend HRC meetings.
• Coordinate planning with BIS for site needs.
• Work with SDS, PD, RN to keep scripts updated and available on site.
• Assist with crisis intervention to support direct care staff.
• Ensure supplies/supports per individual plan; participate in staff meetings and trainings.
• May attend Life Plan meetings; maintain logs of site trainings.
• Develop Day Hab staff action plans to promote independence and community contribution.
• Comply with all agency policies; perform other duties as assigned.

Skills

Empathy

Communication

Teamwork

Crisis management

Education

BA/BS or AS in psychology or related field

CPR certification

Behavior Technician Training

Medication certification

NYS Driver's license

Job description

PROGRAM SUPPORT SPECIALIST, DAY SERVICES

• Posted on November 9, 2026

Locations

Showing 1 location

DAY HAB - 2747 MAIN ST
BUFFALO, NY 14214, USA

• DIRECT SUPPORT - DAY SERVICES
• Full-Time
• Requisition #: PROGR030645

Description

Hourly Pay Range: $21.00-$24.00

Shift: Monday-Friday 8am-3:30pm

The Program Support Specialist at day program should emphasize proactive strategies and respond to needs of each individual. The Program Support Specialist will be responsible for coaching staff to work on skills in a functional setting. Model for staff the proactive and reactive strategies. Provide programmatic support to the site, staff and participants. Ensure the health, safety and well-being of individuals.

ESSENTIAL FUNCTIONS/RESPONSIBILTIES:

• Provide programmatic support where appropriate for site, staff and participants.
• Provide information and submits and monitors required documentation to Behavior Department on individual requiring more intensive behavior services.
• Provides suggestions and collaboration for ongoing supports and safeguards and behavior plans as needed.
• Reviews training provided by the Behavior Department associated with behavior plans to staff as needed in collaboration with Senior Day Supervisor.
• Initiate communication and update site management on concerns and reporting on follow up.
• Ensuring that the current Behavioral Health Planning and semi-annual review is onsite.
• Ensuring that the Informed Consents and Site Based Restrictions are up to date on an annual basis.
• Ensures fading plans from MMP's/BSP's are being followed and monitored.
• Daily completion and review of eVero DA Logs, Behavior Tracking, Helmet Tracking, Sweeps Tracking and Restrictive Intervention Applications (RIA) and ensures the use of this information to facilitate program planning in compliance with the Department of Behavioral Health Services Policies and Procedures.
• Consults with site BIS to present HRC packets for individuals without active BIS support. Prepares and submits to PD and attends HRC meeting.
• Consult with BIS to ensure all planning is in place for specific site needs.
• Collaborate with team members including SDS, PD, RN to ensure all scripts are updated and available on site.
• Provides assistance with crisis intervention as needed to support the direct care staff.
• Ensures supplies/supports are available as per individualized behavior plan or protocol.
• Attends and participates in general staff meetings, in-service training, monthly support team meetings and other pertinent agency and community program meetings.
• May attend Life Plan meeting as needed.
• Keeping record of all site in-services and trainings.
• Assist in developing Day Habilitation staff action plans that will promote an individual's valued outcome, independence and ability to contribute to the community for all assigned Day Hab individuals as needed.
• Complies with all agency policies and procedures.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

• B.A./B.S. or Associates Degree in psychology or behavior management related field preferred and two years of experience or combination of Education and Human Service Experience.
• Minimum of 2 years related experience.
• Ability to meet physical requirement of the position when performing the following: Standing, walking, sitting, bending stooping, squatting, kneeling and climbing.
• Lifting requirements of 35 lbs.
• Ability to lift and transfer individuals manually and mechanically as required by prescribed program plan.
• Ability to move, reposition and place individual in pieces of equipment.
• Physical agility and ability to react to emergency situation including maintaining Required certifications (i.e. SCIP, CPR)
• CPR certification required.
• Behavior Technician Training required
• Medication certification required.
• Valid NYS Driver's license that meets agency policy.

SUPERVISORY RESPONSIBLITIES

• This job has no supervisory responsibilities

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.