Program Support Specialist

Florida Gulf Coast University; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

Florida Gulf Coast University (FGCU) seeks a Program Support Specialist to provide administrative support for the Golisano Intellectual and Developmental Disability Initiative (GIDDI). The role emphasizes grant compliance, post-award activities, and operational support to ensure timely, accurate deliverables.

You will coordinate calendars, prepare reports, assist with budget monitoring, and help manage records and communications across departments.

Qualifications

• Requires a high school diploma and two years of full-time experience directly related to the position.
• Experience with consumer-level design software.
• Proficient with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Assists with award oversight to ensure grant compliance and the successful running of post-award activities.
• Assists with administrative oversight of grant-related activities through budget monitoring, record keeping, deadline oversight, and report completion.
• Provides administrative support including maintaining schedule/calendar, screening calls, greeting visitors, and resolving administrative problems.
• Completes transfer requests, reconciles expenditure transactions, maintains accounting records, and other transactional duties related to award administration.
• Fulfills purchasing requirements for the assigned area, researching items and obtaining price quotes, entering information into university systems, receiving purchase orders, maintaining P-Card information, and reconciling purchases.
• Composes and prepares written documents, flyers, and correspondence including reports, memos, meeting materials, letters, presentations, and spreadsheets.
• Establishes and maintains systems for administration of records including electronic files, records, and databases.
• Supports website and social media communications.
• Schedules and assists with information and education activities, including coordinating GIDDI ambassador shifts and related tasks.
• Assists with event planning including room reservations, equipment, materials and communications.
• Provides administrative support for hiring OPS and student employees for post-award work and projects.
• Collaborates with the Office of Research and Sponsored Programs to ensure compliance with policies.
• Other duties as assigned.

Skills

Design software

MS Office

Attention to detail

Education

High School Diploma

Bachelor's Degree in related field

Job description

Job Summary

The Program Support Specialist provides administrative support for the Golisano Intellectual and Developmental Disability Initiative (GIDDI). Assists with administrative operations, grant compliance, and implementation of grant funded activities according to grant specifications. FGCU is building a culture of curiosity, commitment and collaboration. We value employees who successfully work with others and drive positive change through critical thinking and decisive action. If you thrive in an environment of innovation, accountability and mutual respect, you will find a good home here.

Job Description

Typical duties may include but are not limited to:

• Assists with award oversight to ensure grant compliance and the successful running of post-award activities.
• Assists with the administrative oversight of grant related activities through budget monitoring, record keeping, deadline oversight, and report completion.
• Provides administrative support to include maintaining schedule/calendar, screening telephone communication, greeting and directing visitors, and resolving administrative problems and inquiries.
• Completes transfer requests, reconciles expenditure transactions, maintains accounting records, and other transactional duties related to award administration.
• Fulfills purchasing requirements for assigned area, researching items and obtaining price quotes, entering information into university systems, receiving purchase orders, maintaining P-Card information, and reconciling purchases.
• Composes and prepares written documents, flyers, and correspondence including reports, memos, meeting materials, letters, presentations, and spreadsheets.
• Establishes and maintains systems for administration of records for the area, including electronic files, records, and databases.
• Supports website and social media communications.
• Schedules and assists with on and off campus information and education activities, including coordinating GIDDI ambassador shifts and supporting related work tasks.
• Assists with event planning including room reservations, equipment, materials and communications
• Provides administrative support for the hiring of OPS and student employees to assist with post award work and projects.
• Collaborates with the Office of Research and Sponsored Programs to ensure compliance and adherence to policies and procedures.

Other Duties: Performs other job-related duties as assigned.

Required Qualifications

• This position requires a high school diploma and two years of full-time experience directly related to the position.
• Experience with consumer-level design software.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, and Outlook).
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications

• Bachelor's Degree from an accredited institution in a related field.
• Experience with intellectually and developmentally disabled individuals.
• Experience working in higher education.

Knowledge, Skills, & Abilities

• Proven ability to think strategically and approach challenges with creativity.
• Demonstrated track record of reliability, meeting goals, and holding oneself accountable.
• Strong interpersonal skills and experience working effectively across teams.
• Knowledge of general office procedures.
• Knowledge of policies, procedures, and guidelines established by professional organizations and/or governing agencies.
• Knowledge of budget control principles, practices and procedures.
• Knowledge of various funding agency rules and regulations as they pertain to grant/contract administration.
• Excellent interpersonal, verbal and written communication skills.
• Strong organizational skills and an ability to prioritize and complete simultaneous projects when numerous and competing demands are involved.
• Ability to operate personal computers with proficiency and learn new applications and systems.
• Ability to accurately prepare and maintain records, files, and reports.
• Ability to interact in a professional manner with staff, faculty, students, and the community in a service-oriented environment.
• Ability to seek and utilize support resources available on campus.
• Ability to think critically and make clear, well-reasoned and timely decisions.
• Ability to work successfully as both a member of a team and independently with minimal supervision.

Institutional Values & Behavioral Expectation

• Seek out new approaches to improve outcomes; remain open for feedback and new ideas.
• Lead with integrity; consistently produce high-quality work; persevere to overcome obstacles to meet deadlines and achieve deliverables.
• Share information and insights thoughtfully; build partnerships across departments; communicate respectfully; support colleagues to achieve common goals.

Pay Grade 15

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. FGCU is a dynamic, student-centered institution located in Southwest Florida. We're dedicated to academic excellence, innovation, and community engagement. As a member of our faculty or staff at FGCU, you'll find a supportive environment where your work makes a real impact—on campus and beyond. Explore exciting opportunities to grow your career while shaping the future with us.