Program Support Specialist

Indian Health Service; North Carolina; On-site; USD 50,000 - 80,000; Full time

Job summary

Indian Health Service in the United States is seeking a seasoned administrative professional to support the Office of the Area Director. The role involves general office administration, travel coordination, personnel actions, and program logistics to ensure efficient operations and regulatory compliance.

The incumbent will also manage training, policy guidance, and timekeeping, while handling confidential information.

Qualifications

• Education with transcripts recommended if substituting education for experience.
• Official transcripts required from selectees prior to offer.
• Foreign education requires a Certificate of Foreign Equivalency with transcript for credit.

Responsibilities

• General Office Administration, management and technical support for OAD and Executive Officer.
• Travel coordination and auditing; ensure regulatory compliance.
• Prepare personnel actions and ensure proper processing with supporting docs.
• Serve as Area Training Officer and Division Registrar in the Health and Human Services LMS.
• Provide policy guidance and act as Area Ethics Coordinator.
• Assemble annual program acquisition plan and support contracting.
• Draft, edit, and review memos, letters, and technical reports.
• Maintain timekeeping reconciliations and confidentiality.

Skills

Administrative support

Travel coordination

Personnel management

Training coordination

Policy guidance

Timekeeping

Confidentiality

Job description

• Department: Department of Health and Human Services

This position is located in the Office of the Area Director (OAD). The incumbent provides key professional level administrative services and support to the OAD and Executive Officer. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Key Responsibilities

General Office Administration, Management and Technical Support: Provides assistance in formulating, implementing and administering established goals and priorities. Ensure resources meet program needs. Serves as coordinator for work assignments such as: Area Awards, Policies, Delegations, and Public Affairs. Arranges, promotes and organizes conference, staff training and high level meetings. Identifies opportunities for efficiencies in administrative systems and processes.

Travel coordination and processing: Serve as travel coordinator Serves as a travel auditor, ensuring proper documentation and regulatory commpliance. Serve as conferences and efficient spending coordinator, ensuring compliance with applicable policies and directives. Personnel Management: Prepares all personnel actions and assures proper and efficient processing by inclusion of position descriptions, justification, and/or supporting documentation or information.

Serve as Area Training Officer and the Division Registrar in the Health and Human Services Learning Management System. Provides policy guidance. Serve as Area Ethics Coordinator. Procurement: Assembles or coordinates the annual program acquisition plan and delivery to contracting. Serve as the Unified Financial Management System requestor Policies: Organizes/disseminates policies, program guidelines and procedures.

Technical Writing/Editing/annual Reporting: Reviews memo, letters, technical reports, and project documents Drafts, synthesizes, and edits documents. Area Office Timekeeper: Serves as a Timekeeper Routinely maintains timekeeping reconciliations; resolving any discrepancies. Maintains confidentiality.

Requirements & Education

This position has an education requirement. If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Indian Health Service, Department of Health and Human Services.

What is the salary for this position?

The posted pay range is $50460 – $80243/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-09-30.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.