Program Support & Outreach Coordinator

After School Matters; Chicago (IL); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Flexible Spending Accounts

Paid Parental Leave

403B Retirement Plan

Paid Time Off and holidays

Job summary

After School Matters in Chicago seeks a Program Assistant to provide administrative support to the programs team and to serve as liaison between the branch, program providers, and community partners. You will assist with recruitment and outreach and help coordinate program activities while ensuring clear communication of compliance requirements.

Responsibilities include handling inquiries, processing reimbursements, updating Cityspan, and supporting teen recruitment events, sign‑in, and

Qualifications

• Minimum High School diploma or GED equivalent required.
• 1–2 years administrative support experience required.
• Valid driver’s license and insured transportation preferred.
• Cook County residency required.

Responsibilities

• Serve as first point of contact for ASM guests and inquiries.
• Manage branch inbox, phones, and parent/guardian communications.
• Prepare reimbursements, POs, and check requests for director approval.
• Support attendance, enrollment verifications, and program reports.
• Assist with logistics for teen recruitment events and orientations.
• Oversee sign-in, rosters, and badges distribution.

Skills

Interpersonal relations

Partner collaboration

Organizational skills

Communication skills

Data management

Project planning

Team player

Customer service

Education

High School diploma or GED

Associate degree preferred

Tools

Microsoft Office

Google Workspace

Cityspan (experience preferred)

Job description

After School Matters in Chicago seeks a Program Assistant to provide administrative support to the programs team and to serve as liaison between the branch, program providers, and community partners. You will assist with recruitment and outreach and help coordinate program activities while ensuring clear communication of compliance requirements.

Responsibilities include handling inquiries, processing reimbursements, updating Cityspan, and supporting teen recruitment events, sign‑in, and