Program Support Lead - (Washington, D.C.)

Serco; Dumfries (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Serco is seeking a Contractor Assistant Program Manager to support the Navy Submarine program and NAVSEA 05Z. You will help manage day-to-day operations, develop job descriptions, review resumes, onboard new hires, and compile reports while coordinating with shipbuilders and government stakeholders in Washington, D.C.

The role requires a DoD Secret clearance, a bachelor’s degree with at least 5 years of related experience, and strong MS Office and communication skills.

Qualifications

• Active DoD Secret clearance required.
• Bachelor’s degree with at least 5 years of related experience.
• Strong MS Office and technical presentation skills.
• Ability to multi-task in a fast-paced environment and meet deadlines.
• Excellent written and verbal communication with diverse stakeholders.

Responsibilities

• Support the Program Manager in day-to-day operations.
• Develop job descriptions and review resumes.
• Lead interviews and onboarding processes.
• Compile and submit weekly, monthly, and annual reports.
• Manage timecards and financial activities.
• Recognize and develop employees.
• Provide support to government/contractor staff.
• Work with minimal supervision.
• Present information concisely to stakeholders.
• Travel up to 10% as required.
• Mentor junior personnel.
• Research and recommend courses of action.
• Provide training on submarine operation and risk management.

Skills

DoD Secret clearance

MS Office

Communication skills

Multi-tasking

Team collaboration

Presentation skills

Education

Bachelor’s degree

5+ years experience

Tools

Outlook

PowerPoint

Excel

Teams

Job description

Contractor Assistant Program Manager (Program Support Lead)

The Contractor Assistant Program Manager (Program Support Lead) will be on a dynamic team supporting Team Submarine and the NAVSEA 05Z Program Office. You will bring your expertise and collaborative skills to help ensure the design, construction and Test & Evaluation of future ballistic missile submarine power systems, working closely with shipbuilders and government stakeholders in Washington, D.C.

In This Role, You Will

• Support the Program Manager in the day‑to‑day operations within the program, including but not limited to:
• Job description development
• Resume review and interviews
• Onboarding processes
• Compiling, editing and submitting weekly, monthly and annual reports
• Timecard management
• Financial management
• Employee recognition
• Provide support, as needed, to all government and contractor support personnel.
• Work with minimal supervision.
• Demonstrate proficiency in preparing, selecting, organizing and presenting information concisely.
• Work well within a time‑sensitive environment.
• Professionally develop junior personnel.
• Research, analyze and provide recommendations on possible courses of action on multiple topics.
• Provide training, as requested by the customer, to government and contractor support personnel on submarine operation, construction, risk management and certifications.

To Be Successful In This Role, You Will Have

• A current/active DoD Secret security clearance (U.S. citizenship required)
• A Bachelor’s degree and a minimum of 5 years of related experience
• Advanced MS Office skills including Outlook, PowerPoint, Word, Excel and Teams
• Ability to multi‑task in a fast‑paced environment, accepting emergent tasking with little to no supervision or direction
• Ability to work independently and within large team environments
• Discretion in performing specified work requirements
• Outstanding written and oral communication skills to communicate effectively and build strong working relationships with a diverse team of professionals
• Attention to detail and the ability to meet tight deadlines, and the capacity to present projects to senior management
• Ability to travel up to 10%

Pay Transparency

Our Total Rewards package includes competitive pay, performance‑based incentives, and benefits that promote well‑being and work‑life balance. Eligible employees gain access to comprehensive health coverage, retirement plans, life and disability insurance, and flexible time‑off policies. The salary range for this position can be found at the top of this posting. Actual base salary will vary based on scope of role, experience, education, and geographic market considerations.

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, with flexible work arrangements where permitted
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages such as pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.