Program Support Engineer

Emprise Corporation; Chesapeake (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Emprise Corporation in Chesapeake, VA is seeking a Program Support Engineer to oversee and ensure quality control of shipboard automated maintenance management systems for government and commercial clients.

The role requires 4+ years as a Port Engineer or related vessel regulatory experience, DoD clearance eligibility, SME for SAMM modules, and strong problem-solving and communication skills to train shipboard personnel and support data quality initiatives.

Qualifications

• Associate’s degree in Engineering Technology, Data Analysis, or related field.
• 4+ years as a government or commercial Port Engineer or exposure to vessel regulatory compliance.
• Ability to obtain and maintain a DoD Security Clearance.
• Strong research, problem-solving, and analytical skills.
• Strong verbal, written, and communication skills; highly organized and detail-oriented.

Responsibilities

• Serve as Program Support Engineer assigned to customer programs.
• Consult to Shipboard Management Team; work with afloat and ashore teams in lifecycle management of vessels.
• Be SME for SAMM Ashore and Afloat modules; own technical issues and drive resolution.
• Assist customer in troubleshooting and navigating maintenance support modules.
• Assist with work package development and documentation during shipyard availabilities.
• Review POAMS and other shipyard data for quality and policy compliance.
• Train shipboard personnel on maintenance management software; document work and prepare debriefs.
• Track vessel maintenance activities; report on compliance and efficiency; support Port and Ship Engineers.

Skills

Research skills

Problem solving

Analytical skills

Verbal communication

Written communication

Detail oriented

Education

Associate’s degree in Engineering Technology

Job description

Emprise Corporation is a fast-growing company that has been serving government and commercial clients for over 38 years. We are an industry leader in Predictive Maintenance and Condition Monitoring, and provide premier products and services for our clients to operate more effectively.

We’re looking for talented personnel to join our Ashore Support Engineering Team, located at our Chesapeake, VA office. As a Program Support Engineer, you will be responsible for oversight and quality control functions within shipboard automated maintenance management systems.

Duties and Responsibilities

• Serve as Program Support Engineer assigned to our customer programs.
• Serve as a consultant to the Shipboard Management Team, working closely with afloat and ashore team members in the life cycle management of the vessel.
• Serve as the Subject Matter Expert (SME) for SAMM Ashore and Afloat modules, taking ownership of technical issues in the program of record and driving resolution internally and externally.
• Assist the customer in troubleshooting and navigating maintenance support modules.
• Assist personnel with work package development and documentation of work performed during shipyard availabilities.
• Review ship availability plan of action and milestones (POAMS) and other shipyard availability information for data quality and policy compliance.
• Train shipboard personnel on the use of maintenance management software, document work performed, and prepare debriefs for the customer(s).
• Tracking the status of the assigned vessel maintenance activities, reporting on compliance, maintenance efficiency, and assisting the ship and Port Engineers in completing items.
• Working with the Program Managers, Port Engineers, and Shipboard Engineers in correcting data quality errors.

Minimum Qualifications

• Associate’s degree in Engineering Technology, Data Analysis, or related skills
• 4+ years of experience as a government or commercial Port Engineer, or experience with a classification or flag state authority, with direct exposure to vessel regulatory compliance
• Ability to obtain and maintain a DoD Security Clearance
• Strong research, problemsolving, and analytical skills
• Ability to learn and adapt to new technologies quickly
• Strong verbal, written, and communication skills
• Highly organized and detailoriented

Desired Qualifications

• Bachelor’s degree in Marine, Electrical, or Mechanical Engineering
• A Valid U.S. Coast Guard Merchant Mariner Credential (MMC) in Engineering
• Recent sailing experience with Military Sealift Command or U.S. Merchant Marine