Program Support Coordinator - Social Work | School of Behavioral Sciences

Liberty University; Lynchburg (VA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Tuition assistance

Job summary

Liberty University is seeking a Program Support Coordinator to provide administrative support to the School of Behavioral Sciences. You will assist in admissions, gatekeeping, and tracking, and help applicants understand the social work profession.

You will develop systems, participate in student interviews, and advise students to support their progress through the program, while coordinating with the Chair, Program Director, and Field Education Director.

Qualifications

• Bachelor’s degree, plus 2 years of administrative experience.
• Excellent oral and written communication skills.
• Strong organizational skills.
• Computer skills, including Microsoft Office.
• Excellent interpersonal skills.
• Excellent interviewing skills.

Responsibilities

• Assist in processing applications to the BSSW and MSW programs and facilitate the gatekeeping process.
• Develop and maintain admissions, gatekeeping, and tracking systems; assist applicants.
• Participate in student interviews to determine readiness for a professional social work program; advise students.
• Support the Chair, Program Director, and Director of Field Education in programmatic and accreditation matters.
• Communicate with teams within the department and other university departments to facilitate collaboration.

Skills

Excellent oral and written comms

Strong organizational skills

Excellent interpersonal skills

Interviewing skills

Education

Bachelor’s degree + 2 years admin experience

Master’s degree + 2+ years admin experience

Tools

Microsoft Office

Job description

The Program Support Coordinator provides administrative support forthe School of Behavioral Sciences. The Program Support Coordinatoris supervised by various supervisors depending on thedepartment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Program Support Coordinator (PSC) assists in processingapplications to the BSSW and MSW programs and facilitates thegatekeeping process to help ensure that students have a thoroughunderstanding of the profession of social work. The PSC engagesstudents in this self-assessment process to ensure that studentsare a good fit for the program and profession. Developing andmaintaining the admissions, gatekeeping, and tracking systems;assisting applicants; participating in student interviews todetermine readiness for a professional social work program; andadvising students to support them through the program are keyaspects of the PSC’s role. The PSC also supports the programthrough data tracking and analysis and assists the Chair, ProgramDirector, and Director of Field Education in other programmatic andaccreditation matters. The PSC communicates with other teams withinthe department and other university departments to facilitatecollaboration, as well.

The candidate is to demonstrate excellent interpersonal skills andbe able to communicate clearly through oral and writtencorrespondence to students, faculty, staff, and community members.The candidate is to be both professional and graceful whilehandling multiple projects and interacting with students. Thecandidate must have strong organizational skills and be calm andpositive in difficult situations. The candidate is expected to workwell both independently and as part of a team.

QUALIFICATIONS AND CREDENTIALS

Education and Experience Minimum:

• Bachelor’s degree, plus 2 years of administrativeexperience
• Excellent oral and written communication skills
• Strong organizational skills
• Computer skills, including Microsoft Office
• Excellent interpersonal skills
• Excellent interviewing skills

Preferred:

• Master’s degree plus 2 or more years of administrativeexperience
• Experience in the social work or human services profession
• Customer service experience
• Interviewing experience

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THEJOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writingto convey clear, well articulated information.
• Ability to understand, speak, and write English in order toconvey messages and correspond in an articulate and professionalmanner.
• Possess public communication skills that allow professionalrepresentation of Liberty University to a variety of business andcommunity customers and associates.
• Strong organizational skills.
• Excellent computer skills.

Problem Solving

• Intuitively able to reason, analyze information and events, andapply judgment in order to solve problems of both a routine andcomplex nature.

Physical and Sensory Abilities

• Occasionally required to travel to local and campuslocations.
• Frequently required to sit for extended periods to performdeskwork or type on a keyboard. (If not administrative duties, suchas labor, define general physical abilities.
• Regularly required to hear and speak in order to effectivelycommunicate orally.
• Occasionally required to stand, walk, and climb stairs to moveabout the building.
• Handle materials, reach overhead, kneel or stoop in order toconduct business.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform theessential functions of this position is a climate-controlled officesetting. It is well lighted and the noise level is moderate.(Define if outdoor, dusty, weather conditions, etc.)

Driving Requirements

Use of one’s personal vehicle (or LU vehicles) is required fortravel in the performance of the essential functions of thisposition. Proof of a valid Virginia driver’s license, an acceptableDMV record, and liability insurance is required.

Time Type

Full time

Location

Onsite

Pay Range

Compensation is determined based on factors such as qualifications,experience, education, skills, and certifications, along withUniversity needs and external market conditions. Market benchmarksmay be used, as appropriate, in combination with internal equity toensure pay is fair and aligned with the broader compensationstructure.

The position may also be eligible for comprehensivebenefits , including health insurance, retirement plans, andtuition assistance.

$18.27 - $21.63

The University is an Equal Opportunity Employer. We believe itis our moral and legal obligation to meet the responsibility offensuring that all management practices regarding employees areconducted in a nondiscriminatory manner. In compliance with TitleVII of the 1964 Civil Rights Act, and other applicable federal andstate statutes, all recruiting, hiring, training, and promotingforall job classifications will be administered without regard torace, color, ancestry, age, sex, national origin, pregnancy orchildbirth, disability, military veteran status or other applicablestatus protected by law, including state of employment protectedclasses. It is, therefore, our policy and intention to evaluate allemployees and prospective employees strictly according to therequirements of the job. All personnel related activities such ascompensation, benefits, transfers, job classification, assignments,working conditions, educational assistance, terminations, layoffs,and return from layoffs, and all other terms, conditions andprivileges of employment will be administered without regard torace, color, ancestry, age, sex, national origin, pregnancy orchildbirth, disability, military veteran status or other applicablestatus protected by law, including all applicable state ofemployment protected classes. The University is a Christianreligious-affiliated organization; and as such, is not subject toreligious discrimination requirements. The University’s hiringpractices and EEO discrimination practices are in full compliancewith both federal and state law. Federal law creates an exceptionto the “religion” component of the employment discrimination lawsfor religious organizations (including educational institutions),and permits them to give employment practice preference to membersof their own religious beliefs.