Program Support Coordinator

CP11 University of New Hampshire; Durham (NH); On-site; USD 28,000 - 30,000; Part time

Job summary

University of New Hampshire’s Entrepreneurship Center seeks a 0.5 FTE Program Support Coordinator to handle program logistics, events, and outreach. The role emphasizes organized, proactive support across campus programs and student engagement.

Reporting to the Associate Director, the incumbent will coordinate schedules, manage records, and assist with data analysis while maintaining a strong student-centered presence in a fast-paced environment.

Qualifications

• High school degree.
• 3-5 years of experience.
• Knowledge of office practices and procedures.
• Organizational, problem-solving, analytical skills.
• Proficiency in Microsoft Office suite/Google Workspace, database management, and common design programs.
• Ability to establish and maintain effective working relationships with faculty, staff, students, and the general public.
• Strong and effective interpersonal and communication skills.
• Availability for select evening and weekend events.
• Valid driver’s license and ability to travel to off-campus locations on short notice.

Responsibilities

• Coordinate logistics for ECenter programs and events, including workshops, speaker series, and pitch competitions.
• Provide on-site support for in-person, virtual, and hybrid programming.
• Track program participation and collect participant feedback to support improvement.
• Assist the Associate Director and program staff with timelines, shared calendars, and project coordination.
• Some evening and weekend availability is required for ECenter events.
• Some off-campus travel will be required for occasional errands.

Skills

Office practices

Organizational skills

Problem-solving

Analytical skills

Microsoft Office / Google Workspace

Database management

Design programs

Communication skills

Interpersonal skills

Evening/weekend availability

Education

High school degree

Tools

Airtable

Salesforce

HubSpot

Job description

About the Program Support Coordinator

The Program Support Coordinator is an integral member of the UNH Entrepreneurship Center team, providing hands-on support across program delivery, student engagement, center operations, and outreach. Reporting to the Associate Director, this role is well-suited for someone who is organized, personable, and energized by working in a dynamic, student-centered environment. The position serves as an important point of continuity and connection across ECenter activities - ensuring that programs run smoothly, students are well-supported, and the center’s presence across campus is consistent and compelling. No two days are exactly alike, and the ideal candidate will bring the flexibility and initiative to meet the moment. This position is an adjunct staff position that is 0.5 FTE.

Duties & Responsibilities

(50%) Program & Event Support

• Coordinate logistics for ECenter programs and events, including workshops, speaker series, pitch competitions, accelerator sessions, and field trips - covering scheduling, room reservations, A/V, catering, registration, and materials.
• Provide on-site support before, during, and after events; serve as a reliable, organized presence for in-person, virtual, and hybrid programming.
• Track program participation and collect participant feedback to support continuous improvement.
• Assist the Associate Director and program staff with timelines, shared calendars, and project coordination to keep initiatives on track.
• Some evening and weekend availability is required for ECenter events.
• Some off-campus travel will be required for occasional office-based errands.

(25%) Engagement, Outreach & Communications

• Support the ECenter’s outreach activities, including digital and campus-facing channels.
• Manage a consistent schedule of stakeholder communications and data analysis.
• Administer surveys and assist with organizing and interpreting program outcome data (attendance, demographics, venture activity) to support impact reporting.
• Assist in implementing the ECenter’s broader campus engagement strategy, including outreach to student organizations, campus offices, and academic departments.

(25%) Center Operations & Information Management

• Support general communications; respond to inquiries and route messages appropriately, with discretion and professionalism.
• Maintain accurate records in CRM and database systems (e.g., Airtable, Salesforce, HubSpot).
• Process invoices, reimbursements, purchase requests, and Pcard submissions in a timely manner.
• Maintain financial tracking records and budget spreadsheets; prepare summaries and reports as needed.
• Coordinate student award payments and monitor student participants across ECenter programs.
• Ake purchases and arrangements on behalf of the ECenter, including office supplies, catering, travel, and conference logistics.

(25%) Student Engagement & Experience

• Support the development and execution of student recruitment and classroom outreach strategies, focusing on faculty and programs with a high degree of interest in innovation and entrepreneurship.
• Recruit, train, and provide day-to-day support for student ambassadors; organize and staff tabling events when ambassador availability is limited.
• Serve as a welcoming and knowledgeable presence in the ECenter, providing tours for students, prospective students, families, alumni, and donors.
• Manage the day-to-day student experience in the ECenter’s physical space, ensuring it is ready to support student activity and events.
• Provide initial entrepreneurship introduction and act as a resource for connections for students visiting the ECenter; partner with Makerspace mentors to support community-building programming.

Requirements

Minimum Acceptable Education & Experience:

• High school degree.
• 3-5 years of experience.

Other Minimum Qualifications:

• Knowledge of office practices and procedures.
• Organizational, problem-solving, analytical skills.
• Proficiency in Microsoft Office suite/Google Workspace, database management, and common design programs.
• Ability to establish and maintain effective working relationships with faculty, staff, students, and the general public.
• Strong and effective interpersonal and communication skills.
• Availability for select evening and weekend events.

Required Licenses & Certifications:

• Valid driver’s license and ability to travel to off-campus locations on short notice.

Knowledge, Skills & Abilities:

• We are seeking a motivated, detail-oriented professional who takes initiative and genuinely cares about student success.
• The ideal candidate brings a combination of organizational skills, interpersonal warmth, and a willingness to learn.
• Strong organizational and multitasking skills with careful attention to detail and follow-through.
• Excellent written and verbal communication; comfort engaging with students, faculty, staff, alumni, and external partners.
• A proactive, self-directed work style — able to anticipate needs and act without waiting to be asked.
• A service-oriented mindset: responsive, dependable, and focused on solutions.
• Aptitude for learning new platforms, tools, and systems quickly.
• Interest in entrepreneurship, innovation, or student development.
• Comfort with variability and a fast-paced, collaborative team environment.

Compensation & Benefits

• Pay Range: $20.40-$22.00/hour.
• Salary Grade: Adjunct Hourly Staff 00.

More information on benefits can be found: USNH Employee Benefits | Human Resources.

Location

Durham.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institutional Context

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.