Program Support Assistant (PSA)

Bailey Information Technology Consultants, LLC; Manhattan (KS); On-site; USD 40,000 - 52,000; Full time

Job summary

Bailey Information Technology, LLC (BIT) is seeking a Program Support Assistant to provide administrative and clerical support across multiple research units for USDA ARS CGAHR. The role acts as a liaison between researchers, management and external partners, coordinating schedules and maintaining documentation for federally funded programs.

You will support communication, calendars, mail handling, and filing systems while ensuring compliance with Public Trust requirements and security

Qualifications

• Strong decision-making skills and ability to work independently
• Excellent communication and collaboration with admins, management, and external clients
• Strong organizational skills to meet deadlines and appointments
• Professional writing skills with correct spelling and grammar for emails, letters and documents
• Effective time management and attention to detail
• Ability to learn new computer programs and systems as needed
• Proficiency with Microsoft Office 365 suite
• Sufficient accounting, bookkeeping, and billing knowledge

Responsibilities

• Answer phones and greet office visitors
• Schedule appointments, maintain calendars, and coordinate meetings
• Collate and distribute incoming and outgoing mail
• Prepare memos, emails, invoices, reports and other correspondence
• Write and edit written communications, from letters to reports
• Create and maintain electronic and physical filing systems
• Manage accounts and perform basic bookkeeping functions
• Support event planning and coordination of supervisors' schedules
• Oversee routine and advanced clerical duties for research administrators and staff

Skills

Decision-making

Communication

Organization

Professional writing

Time management

MS Office 365

Tools

Microsoft Office 365

Job description

Company Bailey Information Technology, LLC (BIT)

Employment Type Full-Time

Work Schedule Onsite

Location 1515 College Avenue, Manhattan, KS 66506 (Center for Grain and Animal Health Research)

Reporting Departments Supported Arthropod-Borne Animal Diseases Research Unit (ABADRU), Hard Winter Wheat Genetics Research Unit (HWWGRU), Grain Quality & Structure Research Unit (GQSRU), Stored Product Insect & Engineering Research Unit (SPIERU)

Work Hours Monday – Friday, 8:00 AM – 4:30 PM, except Government holidays. Any schedule change requires written CO/COR approval at least 3 days in advance.

Travel Not required for this position

Government-Furnished Resources Office workspace, computer, monitor, and administrative supplies

Security Clearance Required Public Trust: ability to obtain/maintain a favorably adjudicated Background Investigation or Security Clearance, as required by USDA

Client / End Customer USDA, Agricultural Research Service (ARS), Center for Grain and Animal Health Research (CGAHR)

Period of Performance Base Year: 09/01/2026 – 08/31/2027 | Option Year I: 09/01/2027 – 08/31/2028 | Option Year II: 09/01/2028 – 08/31/2029

Number of Positions One (1) Program Support Assistant

Position Summary

Bailey Information Technology, LLC

Job Requisition

Position Title Program Support Assistant (PSA) Company Bailey Information Technology, LLC (BIT) Employment Type Full-Time Work Schedule Onsite Location 1515 College Avenue, Manhattan, KS 66506 (Center for Grain and Animal Health Research) Reporting Departments Supported Arthropod-Borne Animal Diseases Research Unit (ABADRU), Hard Winter Wheat Genetics Research Unit (HWWGRU), Grain Quality & Structure Research Unit (GQSRU), Stored Product Insect & Engineering Research Unit (SPIERU) Work Hours Monday – Friday, 8:00 AM – 4:30 PM, except Government holidays. Any schedule change requires written CO/COR approval at least 3 days in advance. Travel Not required for this position Government-Furnished Resources Office workspace, computer, monitor, and administrative supplies Security Clearance Required Public Trust: ability to obtain/maintain a favorably adjudicated Background Investigation or Security Clearance, as required by USDA Citizenship Requirement U.S. Citizenship required Client / End Customer USDA, Agricultural Research Service (ARS), Center for Grain and Animal Health Research (CGAHR) Period of Performance Base Year: 09/01/2026 – 08/31/2027 | Option Year I: 09/01/2027 – 08/31/2028 | Option Year II: 09/01/2028 – 08/31/2029 Number of Positions One (1) Program Support Assistant

Position Summary

Bailey Information Technology, LLC is seeking a Program Support Assistant to provide administrative and clerical support to scientific and technical staff across multiple research units. The Program Support Assistant serves as a key link between researchers, management, and external partners, facilitating communication, coordinating schedules, and maintaining the documentation and organizational structure needed to keep federally funded scientific programs running smoothly. This role allows scientists and technical staff to focus on research productivity rather than administrative overhead.

Key Responsibilities

• Answer phones and greet office visitors
• Schedule appointments, maintain calendars, and coordinate meetings
• Collate and distribute incoming and outgoing mail
• Prepare memos, emails, invoices, reports, and other correspondence
• Write and edit written communications, from letters to reports and instructional documents
• Create and maintain electronic and physical filing systems
• Manage accounts and perform basic bookkeeping functions
• Support event planning and coordination of supervisors' schedules
• Oversee routine and advanced clerical duties in support of research administrators and staff

Required Qualifications & Skills

• Strong decision-making skills, able to work independently and determine the best approach to daily tasks
• Excellent communication and collaboration skills across administrators, support personnel, management, and external clients
• Strong organizational skills to help ensure deadlines and appointments are consistently met
• Professional writing skills, including correct spelling and grammar, for emails, letters, documents, and correspondence
• Effective time management and business management skills, with strong attention to detail
• Ability to learn new computer programs and systems as needed
• Proficiency with the Microsoft Office 365 suite of software
• Sufficient aptitude in mathematics and general accounting, bookkeeping, and billing knowledge

Security Requirements

• Must be able to obtain and maintain a favorably adjudicated Background Investigation or Public Trust clearance, as required by USDA
• This is a Public Trust position; incumbent must be a U.S. citizen
• Must comply with applicable information security and operational security (OPSEC) policies and regulations