Program Support Assistant (Credentialing)

Veterans Health Administration; Indianapolis (IN); On-site; USD 48,000 - 56,000; Full time

Job summary

Veterans Health Administration in Indianapolis seeks a Program Support Assistant, Credentialing Specialist to provide administrative and technical direction to credentialing operations. Responsibilities include auditing credentials for authenticity in line with TJC standards and VHA policies, and supporting the Credentialing & Privileging Manager.

The role requires organizing data, maintaining confidentiality, and coordinating multiple credentialing projects to meet deadlines in a busy office

Qualifications

• One year of specialized experience or equivalent in credentialing or health administration.
• Experience maintaining confidentiality and handling sensitive information per policy.

Responsibilities

• Audit all required credentials for authenticity and veracity per TJC and VHA standards.
• Provide administrative and technical direction to credentialing operations.
• Support the Credentialing & Privileging Manager in daily activities and planning.
• Coordinate credentialing-related data entry, file maintenance, and retrieval.
• Research and reference standards to resolve credentialing issues.

Skills

Data verification

Confidentiality

Data quality checks

Multi-project coordination

Word processing

Database access

Tools

Word processing software

Database software

Internet databases

Job description

Program Support Assistant, Credentialing Specialist

Responsible for providing administrative, technical direction, and support to the credentialing operations. The Program Support Assistant, Credentialing Specialist is aligned to and supervised by the Credentialing & Privileging Manager. Responsible for the audit of all required credentials for authenticity and veracity in accordance with TJC standards & VHA policies and procedures.

Time-In-Grade Requirement

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You may qualify based on your experience as described below

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

• Verifying of information in health care provider files.
• Maintaining confidentiality of information in accordance with the Privacy Act.
• Provides quality control checks on data.
• managing multiple projects and priorities and meets deadlines.
• Using software applications such as word processing and data bases and internet database applications for data entry.
• File maintenance and data retrieval;
• and researching reference materials, regulations, and standards to identify appropriate action necessary to correct problems or issues.

Credentialing Experience Preferred.

Physical Requirements

The work is mostly sedentary. Occasionally, light physical effort may be required, such as that involved with walking, stair climbing, and carrying of light office items. The work is performed in an office setting which require normal safety precautions typical for offices and meeting rooms. The work area is adequately lighted, heated, and ventilated.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.