Program Support Assistant

The Salvation Army USA Eastern Territory; Philadelphia (Philadelphia County); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

PTO

Pension plan

Insurance plans

FSA

Job summary

The Salvation Army USA Eastern Territory is seeking a Program Support Assistant to assist with daily operational readiness for Emergency Disaster Services. You will support logistics, inventory, training coordination, and field operations to ensure preparedness for emergency responses and community events.

The role requires strong organizational and communication skills, a valid driver’s license, and the ability to supervise volunteers during training and deployments.

Qualifications

• High School diploma or equivalent.
• 2 years of relevant experience.
• Valid Driver's License and ability to meet Salvation Army insurance requirements.
• CPR Instructor certification preferred or ability to obtain.
• Basic knowledge of logistics, inventory control, and equipment maintenance.

Responsibilities

• Provide response coverage during normal business hours and assist in on-call rotation.
• Maintain readiness of EDS equipment, vehicles, and assets; perform inspections and maintenance.
• Assist with administrative tasks: reports, logs, data entry, and documentation.
• Support logistics: coordinating movement, deployment, and maintenance of EDS assets.
• Assist with training preparation, classroom readiness, equipment setup, and supply coordination.

Skills

Organizational skills

Communication

Driver's license

CPR Instructor

Education

High School Diploma

Tools

MS Office

Job description

Position: Program Support Assistant

Department/Location: Emergency Disaster Services; Divisional Headquarters 701 N. Broad Street, Philadelphia

Availability of Position: Immediate

Schedule: 35 hours; Full-Time; evenings and weekends as needed.

Reporting Relationship: Divisional Disaster Services Director

Salary and Grade: $18.00; 74 (Non Exempt)

• Generous paid time off every year that includes: holidays, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Eligibility for the Federal Government Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Position Overview

The function of the Program Support Assistant (PSA) is to assist with the daily operational readiness and support functions of the EDS program. This position provides logistical, administrative, training, and field support to ensure preparedness for emergency response operations, community events, and disaster deployments. Responsibilities include assisting with maintaining response equipment and operational assets, supporting inventory and fleet management, assisting with training coordination and instruction, supporting disaster response operations through the deployment and maintenance of equipment and supplies. The position also assists with facility readiness, documentation, reporting, credentialing, and overall program support to ensure the efficient and effective operation of divisional EDS activities.

Responsibilities

Description of Position:

• Provide response coverage during normal business hours and assist in filling operational gaps within the on-call rotation as assigned.
• Assist in maintaining operational readiness of all EDS equipment, vehicles, and response assets at all times.
• Assist in performing weekly inspections, testing, preventative maintenance, and readiness checks of response equipment and DHQ-based field equipment.
• Assist with administrative support functions including reports, logs, recordkeeping, data entry, and operational documentation.
• Support logistics operations through the coordination, movement, deployment, and maintenance scheduling of EDS vehicles and equipment.
• Assist in the preparation and setup of training courses, including classroom readiness, equipment setup, and supply coordination.
• Serve as an active CPR instructor and assist with divisional preparedness and safety training initiatives.
• Maintain facility cleanliness, organization, and overall operational readiness of EDS workspaces, storage areas, and response assets.
• Deploy equipment and supplies to disaster operations, community events, and emergency response activities in support of Logistics and Operations Coordinators.
• Provide field supervision and operational support to volunteers and assigned personnel during training events, responses, and deployments.
• Perform annual cleaning, maintenance, and minor repair of Cambro units and food service equipment.
• Assist the Logistics Coordinator with annual canteen inspections and documentation requirements.
• Serve as backup support for issuing EDS credentials, uniforms, and related operational items.
• Assist with organizing, tracking, and maintaining regular inventory levels of supplies and equipment.
• Assist in conducting annual inventories and asset verification for assigned equipment and operational resources.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Requirements

Qualifications

• Minimum High School diploma or equivalent; 2 years of relevant experience.
• Strong organizational and communication skills.
• Ability to work independently and in team-based emergency response environments.
• Valid Driver’s License, as well as qualify for The Salvation Army’s insurance.
• Basic knowledge of logistics, inventory control, and equipment maintenance procedures.
• Ability to supervise volunteers and support personnel in field operations.
• Proficiency with basic administrative and computer functions, including data entry and reporting.
• CPR Instructor certification preferred or ability to obtain certification.
• Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check. In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
• Must understand and support for the Mission of The Salvation Army.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination .