Program Supervisor, Vocational Rehabilitation (Hybrid/Remote)

Arizona Department of Economic Security; Coolidge (AZ); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

ASRS retirement

Paid holidays

Paid vacation & sick time

Parental leave

Job summary

The Arizona Department of Economic Security, Rehabilitation Services Administration, is seeking a Program Supervisor to lead Vocational Rehabilitation staff, ensuring compliance with RSA policies and high service standards. The role emphasizes hiring, coaching, and evaluating personnel in a hybrid work model.

Ideal candidates will hold a Master’s in Rehabilitation Counseling or related field, with supervisory experience and a preference for CRCC certification.

Qualifications

• Master's degree in Rehabilitation Counseling or related field; plus one year experience working with individuals with disabilities.
• One year of supervisory or management experience.
• CRCC certification preferred.

Responsibilities

• Provides supervision and oversight of Vocational Rehabilitation staff; personnel functions including hiring, staffing, coaching, mentoring, evaluating, and training.
• Completes unit reports; analyzes and interprets case management and performance reports and determines course of action.
• Represents RSA in community partnership/stakeholder meetings, forums, boards, committees, and work groups; participates in public relations, community outreach, and responds to public and program inquiries.
• Responds to and researches client inquiries and appeals.
• Facilitates regular team meetings, discussions, and case staffing; responsible for assigning workloads and duties.
• Reviews cases for quality assurance through formal and informal case reviews; reviews and approves client cases.

Skills

Leadership

Problem solving

Decision making

Negotiating

Oral and written communication

Analyzing data

Education

Master's degree in Rehabilitation Counseling or related field

One year supervisory or management experience

Job description

The Arizona Department of Economic Security, Rehabilitation Services Administration, is seeking a Program Supervisor to lead Vocational Rehabilitation staff, ensuring compliance with RSA policies and high service standards. The role emphasizes hiring, coaching, and evaluating personnel in a hybrid work model.

Ideal candidates will hold a Master’s in Rehabilitation Counseling or related field, with supervisory experience and a preference for CRCC certification.