Program Supervisor (JR235666)

Montefiore Health System; New York (NY); On-site; USD 75,000 - 105,000; Full time

Job summary

Montefiore Health System seeks a Program Supervisor to lead day-to-day administration of ACGME-accredited residency and fellowship programs within the Department of Anesthesiology. You will supervise the Program Assistant, coordinate with Fellowship Directors, and ensure compliance with accreditation standards.

You will support educational programming, program evaluations, and regulatory reporting while serving as a liaison to residents, fellows, faculty, and regulators.

Qualifications

• Bachelor's degree required.
• Minimum of two years administrative experience.
• Knowledge of ACGME, ABA, AMA, FREIDA, ERAS and NRMP processes.
• Experience with New Innovations or similar residency management software preferred.
• Proficiency in Microsoft Office and strong organizational and communication skills.
• Ability to supervise staff and manage multiple programs.

Responsibilities

• Provide administrative leadership and oversee daily operations of ACGME-accredited residency and fellowship programs.
• Supervise the Program Assistant and ensure tasks are completed on time.
• Coordinate fellowship and residency activities with Fellowship Directors and Program Administrator.
• Serve as SME on policies, procedures, accreditation standards, and regulatory requirements.
• Lead recruitment activities, oversee ERAS processing, coordinate interview schedules, and NRMP rank list prep.
• Generate and analyze statistical reports and monitor program records for compliance.
• Maintain educational calendar and communicate activities to trainees and faculty.
• Coordinate CCC and PEC meetings, including minutes.
• Support graduation ceremonies and educational conferences.
• Coordinate site-specific logistics and liaison with residents, fellows, faculty and regulators.
• Ensure business continuity in absence of Program Administrator.
• Organize program files and documentation timely and accurately.
• Perform additional duties to support GME operations.

Skills

Administrative experience

Immigration processes knowledge

ACGME/ABA/AMA/FREIDA/ERAS/NRMP

New Innovations residency software

Microsoft Office proficiency

Organization skills

Communication skills

Leadership and supervision

Time management

Education

Bachelor's degree

Tools

New Innovations

Microsoft Office Suite

Job description

Introduction

To heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Overview

The Program Supervisor leads and oversees the day-to-day administration of all ACGME-accredited residency and fellowship programs, as well as non-ACGME fellowship programs within the Department of Anesthesiology. This position supervises the Program Assistant and reports directly to the Program Administrator.

The Program Supervisor supports Fellowship Directors in the implementation and coordination of program activities and serves as a subject matter expert on institutional and external governing bodies' policies, procedures, and regulatory requirements. Responsibilities include leading recruitment activities, overseeing application processing, generating and analyzing statistical reports, maintaining program records, and ensuring compliance with applicable accreditation and regulatory standards.

Additionally, the Program Supervisor provides administrative leadership to ensure continuity of operations and serves as a key liaison to residents, fellows, faculty, administrators, and regulatory agencies, particularly in the absence of the Program Administrator. The role also supports educational programming, accreditation activities, program evaluations, and the overall effectiveness of Graduate Medical Education (GME) programs.

Responsibilities

• Provide administrative leadership and oversee the daily operations of ACGME-accredited residency and fellowship programs, as well as non-ACGME training programs.
• Supervise the Program Assistant, delegate responsibilities, and ensure administrative tasks and program requirements are completed accurately and within established deadlines.
• Partner with Fellowship Directors and the Program Administrator to coordinate and implement fellowship and residency program activities.
• Serve as a subject matter expert on institutional and external governing bodies' policies, procedures, accreditation standards, and regulatory requirements.
• Lead recruitment activities, oversee fellowship application processing through ERAS, coordinate interview schedules, and assist with NRMP rank list preparation.
• Generate, maintain, and analyze statistical reports and program records to monitor performance, support decision-making, and ensure compliance with ACGME, ADS, ABA, and AMA requirements.
• Maintain the monthly educational calendar, communicate educational activities to trainees and faculty, and generate attendance and participation reports through New Innovations.
• Maintain and update program policies, procedures, records, evaluations, and regulatory reporting requirements to ensure compliance with applicable standards.
• Coordinate Clinical Competency Committee (CCC) and Program Evaluation Committee (PEC) meetings, including scheduling, agenda preparation, and accurate meeting minutes.
• Support the planning and execution of graduation ceremonies, educational conferences, and other special events as assigned by Fellowship Directors and the Program Administrator.
• Coordinate site-specific logistics and address facility-related inquiries to ensure smooth daily program operations.
• Serve as a liaison between residents, fellows, faculty, administrators, and regulatory agencies, addressing concerns and escalating issues to the Program Administrator or Program Directors as appropriate.
• Provide administrative leadership and ensure business continuity in the absence of the Program Administrator.
• Organize and maintain program files, correspondence, evaluations, and documentation in a timely and accurate manner.
• Perform additional duties as assigned to support Graduate Medical Education (GME) program operations.

Requirements

• Bachelor's degree required.
• Minimum of two (2) years of administrative experience required.
• Working knowledge of immigration processes and regulations related to graduate medical education preferred.
• Knowledge of ACGME, ABA, AMA, FREIDA, ERAS, and NRMP processes and requirements.
• Experience using New Innovations or similar residency management software preferred.
• Proficiency with Microsoft Office Suite and general computer applications.
• Strong organizational, communication, leadership, and time-management skills, with the ability to manage multiple priorities and deadlines.
• Demonstrated ability to supervise staff, coordinate multiple programs, and exercise sound judgment in resolving administrative and operational issues.
• Completion of OHS Annual Assessment required.