Program Supervisor (Jefferson County)

Sunnyhill, Inc.; De Soto (MO); On-site; USD 52,000 - 78,000; Full time

Job summary

Sunnyhill is a non-profit 501(c)(3) organization that provides services, programs, and opportunities for children and adults with developmental disabilities. Sunnyhill serves over 1,000 children and adults annually in six St. Louis metropolitan counties.

The Program Supervisor plans, implements, and directs activities and systems to ensure compliance with quality standards and licensure. The Program Supervisor monitors and supervises sites, provides training, and supports staff while ensuring

Qualifications

• Bachelor’s Degree in Human Services field or two years directly related experience.
• Supervisory experience required.
• Excellent verbal and written communication through electronic documentation.
• Ability to prioritize tasks, problem solve and function well in a high-paced environment.
• Valid driver’s license and auto insurance, use of personal vehicle required.
• Acceptable background checks.

Responsibilities

• Monitor and supervise operation of assigned work sites.
• Provide training and support to the Home Manager and Lead Staff. Fill in as acting manager when both Home Manager and Lead Staff are absent.
• Provide 24/7 on call support to Home Managers and Lead Staff. Answer all calls within one hour.
• Ensures that all PWS medical appointments are being scheduled and attended in a timely manner.
• Review completed Food stamp and Medicaid Applications for all consumers before submitting to Waiver Business Manager.
• Review and approve Service Delivery Logs (SDLs) for Home Manager and check for missing SDLs for assigned work sites.
• Assists with developing agenda and attends all staff meetings for each site supervised.
• Attends monthly Waiver meetings, POD meetings and professional development meetings.

Skills

Verbal & written communication

Prioritization

Driver's license

Background checks

Supervisory experience

Education

Bachelor’s Degree in Human Services

Two years related experience

Job description

Description

Sunnyhill is a non-profit 501(c)(3) organization that provides services, programs, and opportunities for children and adults with developmental disabilities.

Sunnyhill serves over 1,000 children and adults, ages 4-85, annually in six St. Louis metropolitan counties.

Sunnyhill empowers people to become productive citizens and achieve their dreams.

At Sunnyhill, we believe that no challenge is too difficult and all dreams are within reach.

The Program Supervisor plans, implements, and directs activities and systems to ensure compliance with quality standards and licensure.

• Monitors and supervises operation of assigned work sites.


• Provide training and support to the Home Manager and Lead Staff. Fill in as acting manager when both Home Manager and Lead Staff are absent.


• Provide 24/7 on call support to Home Managers and Lead Staff. Answer all calls within one hour.


• Ensures that all PWS medical appointments are being scheduled and attended by Home Manager and/or Lead Staff in a required time frame.


• Check medications and MARs for all people supported once weekly.


• Ensures compliance with medical requirements by acting as a liaison between the Waiver department and Nursing team.


• Provides oversight and assists with organization of Medical Books.


• Prepares for and attends Regional Center QE Nurse visits for all PWS. Completes HIPS with Director of Nursing and Assistant Director.


• Review completed Food stamp and Medicaid Applications for all consumers before submitting to the Waiver Business Manager.


• Review and approve Service Delivery Logs (SDLs) for Home Manager and check for missing SDLs for assigned work sites.


• Supports Home Manager with employee performance evaluations and disciplinary actions when necessary.


• Completes site safety checklists monthly and quarterly.


• Assists with and is present for all intakes and moves within their caseload.


• Ensures accurate records for PWS and staff are being maintained in each site.


• Attends all ISP meetings. Conducts final review of ISPs and provides strategies for the completion of PWS outcomes.


• Provides coverage and approves any PTO requests.


• Reviews the Appendix B reports sent by Assistant Director and takes the applicable steps to resolve any outstanding issues within 30 days.


• Assists with developing agenda and attends all staff meetings for each site supervised.


• Attends monthly Waiver meeting, monthly POD meetings and all professional development meetings.


• Ensures PWS are making satisfactory progress towards their goals as outlined in their annual plans.


• Oversees and serves as back‑up for training of Direct Support Professionals and Lead Staff.


• Provide projected schedule weekly to waiver management and complete office hours once weekly.


• Inform Human Resources of all employee injuries and ensure required paperwork is submitted.


• All other duties and special projects as assigned by supervisor

Requirements

Education & Experience

• Bachelor’s Degree in Human Services field or two years directly related experience.


• Supervisory experience required.

Required Skills/Abilities & Qualifications

• Excellent verbal and written communication through electronic documentation.


• Ability to prioritize tasks, problem solve and function well in a high‑paced (at times stressful) environment.


• Valid driver’s license and auto insurance, use of personal vehicle required.


• Acceptable background checks

Sunnyhill is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, and retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), sexual stereotyping, pregnancy (including childbirth, lactation, and related medical conditions), marital status, physical or mental disability, genetic information (including testing and characteristics), association with anyone who is a member of a protected class, AIDS/HIV status, veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Agency is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.