Program Supervisor - Healthy Families

Child & Family Resources, Inc.; Bullhead City (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Child & Family Resources, Inc. seeks a Program Supervisor to implement the Healthy Families Program in Arizona. You will supervise Family Support Specialists and Family Resource Specialists, coordinate enrollments, outreach, and reporting, and provide weekly reflective supervision to staff.

Collaboration with hospitals and community agencies is required to maintain program standards. The role includes budget adherence, staff evaluations, and participation in CQI projects; CPR/First Aid

Qualifications

• High School Diploma plus two years’ experience with at‑risk families.
• Ability to mentor, supervise and support staff in person or virtually.
• Knowledge of family life skills and child abuse prevention techniques.
• Flexibility in scheduling, including limited nights and weekends.
• Strong written and verbal communication; adherence to AI use policy.
• Grant writing abilities preferred; CPR/First Aid certification required.
• Valid driver’s license with insurance and vehicle.

Responsibilities

• Creates, monitors and coordinates all Healthy Families program activities.
• Supervises staff, reviews enrollments, outreach, capacity and reporting.
• Provides staff support and participates in family assessment, home-based support, referrals and case plans.
• Delivers weekly reflective supervision and ensures training requirements.
• Manages fingerprint/background checks, budget adherence and performance reviews.
• Represents the program in CQI projects and collaborates with partners.

Skills

Mentor & supervise staff

Communication skills

Problem solving

Flexibility in scheduling

Team collaboration

Professionalism & policy adherence

Education

High School Diploma

Job description

General Description:

The Program Supervisor is responsible for implementing the Healthy Families Program as outlined in the HFA and HFAZ policies and procedures; directly supervises the Family Support Specialists and Family Resource Specialist. This position reports directly to the Program Director.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Coordinates, supervises and participates in all activities of the Healthy Families program utilizing and adhering to; BPS, HFAZ P&P and SSP&P.
• Monitors/completes enrollments, outreach and capacity expectations and reporting.
• Provides support to staff and participates in daily activities essential to the completion of program objectives; including, but not limited to, family assessment, home-based family support, referral and coordination, case plan development, and documentation of services.
• Provides strength-based, reflective supervision with each staff member on a weekly basis according to contract requirements.
• Monitors fingerprint cards, background checks, performance plans and training requirements.
• Attends monthly scheduled supervision with director.
• Adheres to spending as outlined in budget.
• Models group norms and established behavior expectations.
• Maintains chain of command and follows established site-specific program implementation protocols.
• Participates in agency and funder CQI projects as assigned.
• Reviews monthly data reports and conveys needs to staff and monitors for compliance.
• Public speaking and presentations as assigned.
• Evaluates program areas and service needs on a regular basis according to agency, funding, and quality assurance standards.
• Evaluates staff performance on a regular basis, giving feedback at least quarterly and formal evaluations annually.
• Meets regularly with staff team to coordinate activities, address issues, and review program goals and objectives.
• Ensures that necessary data is collected and provided to program evaluators and the Program Director in a timely manner.
• Regularly attends and actively participates in the collaborative supervisor team meetings and supports all collaborative efforts.
• Ensures that the Healthy Families statewide accreditation is maintained.
• Coordinates program activities with hospital, Child Protective Services, community- based agencies and the public.
• Attends and participates in all required Healthy Families seminars and in service trainings.
• Performs other related duties as required.

Requirements:

• High School Diploma plus two years’ experience working with at-risk families, and one-year supervisory experience preferred.
• Ability to mentor, supervise and support staff in person or virtually.
• Knowledge of family life skills, and child abuse prevention techniques.
• Flexibility in scheduling (able to work limited nights and weekends).
• Ability to work effectively within a team.
• Models’ professionalism, team approach and equality.
• Knowledge of community resources and existing community prevention efforts.
• Ability to communicate effectively both orally and in writing, following agencies AI use policy.
• Demonstrates effective problem solving skills.
• Grant writing abilities preferred.
• Adheres to agency policies & procedures
• Meets department performance/productivity standards
• Must be eligible and able to obtain a fingerprint card.
• Must be certified in CPR/First Aid
• Must have valid driver's license, insurance and vehicle.

Ability Requirements:

• Sitting for extended periods of time daily; standing and walking short distances.
• Moderate twisting, bending, stooping and lifting up to 40 pounds in the performance of assigned duties.
• Ability to use a variety of office equipment and machines as referenced.
• Normal manual dexterity and eye-hand coordination required.
• Repeated hand-wrist movement required.

The nature of the position involves a fast paced working environment with multitasking of many different duties and tasks. General daily priorities may change at a moment’s notice and the position requires quick response time and flexibility.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Any offer of employment is contingent upon drug test and fingerprint clearance.